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“A Heartbreaking Experience” 1 of 5 bubbles
Review of Citrus Manali Resorts

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Citrus Manali Resorts
Ranked #24 of 129 Hotels in Manali
Certificate of Excellence
Ludhiana, India
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“A Heartbreaking Experience”
1 of 5 bubbles Reviewed 8 June 2011

This was our second consecutive visit to Manali and Aveda( formerely Manali Resorts).Last year if u see my reviews,I have recomended this resort by all means.So we again decided to rebook this resort.I have read the reviews of some people complaining about the resort but I did not cared as I thought that people have a thing in them for complaining.But mind it people were absolutely right and I was wrong in rebooking this resort.Now this resort has only one thing to offer and i.e their location only.Rest all is in Gods hands.The resort has been going through an extensive renovation and God only knows that when it will ever get completed or not.The facilities they mention in their website are not at all available.No Air Conditioning, No Spa, No Gym etc. The Mountain View rooms of the resort are so much suffocated and hot that u feel like sitting in a Volcano.Their is no exhaust facility in the room and toilet.So after one person uses the toilet, the room smells like anything.So one has to keep the room open to remove the smell.Even u cant sleep in such heated room.And when contacted the staff regarding the problem, they don't have any solution and are helpless.The tariff has been increased by 50% and the facilities has been withdrawn.Now regarding the food quality and variety.Those who have been visiting this resort, khows that what kind of food quality and variety this resort used to offer.But now they have a very limited variety specially in dinner.The crockery has been replaced by steel crockery.It gives the feeling of a Dharamshala and not of a Luxury Resort.Even after complaining the GM about the problems they dont seem to have any solution.

  • Stayed June 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
18 Thank machoman34india
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhirup V, General Manager at Citrus Manali Resorts, responded to this review, 26 April 2016
Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

299 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Mumbai
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 June 2011

Its a very nice hotel besides the river beas. Spacious rooms with top class amenities. Good quality food, nice ambiance and a very pleasant & courteous staff.

Few drawbacks... 3 floors with no lift. Not many options for kids to play inside the resort

  • Stayed May 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank imsafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhirup V, General Manager at Citrus Manali Resorts, responded to this review, 26 April 2016
Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 5 June 2011

whenever i decide to go to any place i always do a through research of the place and available resorts and i always get rewarded for it..the way i got when i stayed here in Aveda Hotel, Manali ( known as Manali resorts earlier ).
The moment I entered the resort I knew i made the right choice.Its Surely one of the best hotels to stay in Manali specially if you dont have to cover all the destinations in Couple of days.
We had booked the River Facing rooms and i would suggest any one staying in Aveda Resorts to go for the same. The view from the rooms and the sound of the river is simply amazing and soothing.I could spend hours sitting in the balcony and having my coffee. The rooms are Spacious and Clean and so is the bathroom.The room Service is bit slow but Genuine. They take all the efforts to make your stay as comfortable as they can.The Front Desk staff was helpful too.
The resort is located in a perfect area , Away from the hustle bustle of the mall area and right on the banks of Beas river.The Garden area and Fountains give the resort a real pleasant look and are maintained quite well.Not too many Recreation facilities but we all had a good time playing carom in the evenings.
All in all I didnt find anything to complain about but there are couple of things people might find not so good about the hotel.

1. Its bit away from the Mall area or even any attactions in manali.So you need to hire a car everytime you want to visit a mall road or any other place.
2. Food is good but bit expensive.
3.Spa isnt that good.Needs Improvement
4.No Swimming pool and Lack of Recreational activities for Kids.

All in All its a wonderful place to stay in manali specially if you are there for your Honeymoon or a relaxation trip.Worth Staying at least for couple of days :) you 'll surely take away lots of sweet memories.

  • Stayed October 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank tushh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhirup V, General Manager at Citrus Manali Resorts, responded to this review, 26 April 2016
Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 3 June 2011

I has stayed at Aveda Hotel, Manali in May,2011.

Hotel is a resort, whichw as previously known as Manali resort.

It is Loacated at apprx. 3-4 km away from Manali city. On Kullu - Manali Road. Hotel is bult on Bank of The Beas river and riverside rooms have fabulous view of Beas.Parking is more than ample.

Property is four star plus property with very beutuifull landscap garden with incredible flowers and rock collection.

Rooms are decorated with Wooden paneling on floor and at top as well. Extremly neat and clean Housekeeping. Rooms are equiped with Refregerator, Tea Maker, Safe Box.

Vally facing rooms are good for Couples only. It has glass walls for bathrooms. Families should avoid these rooms.

What I didnt like is third floor rooms dont have ventilation at all. Also Airconditioning is not working in this hotel currently. After request we have accomodated on lower flower vally facing room. These rooms are very nice rooms.

Food was good. But Tandoor cooks are great. They served us excellent kababs and diofferent types of roti's and Kulchas.

Room service food items are fearfully expensive. Ensure your kids eat well at the time of lunch when you are out. Or else while coming back from sightseeing have snacks at Manali market Vaishno Hotel opp. Himachal tourisam office.

Hotel Staff was couteous and helpfull.

There is only two carroms and one TT tabel for entertainment of kids. nothing else. So after a day kids will get bored if you dont take them out.

Travel desk owned by one gentleman and His son Nasir are doing great job. They really give very echonomical solutions for sightseeings, hang gliding and river rafting etc.

Overall ok ok.

I feel that it is expensive Hotel.

  • Stayed May 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank mjadhav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhirup V, General Manager at Citrus Manali Resorts, responded to this review, 26 April 2016
Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 May 2011

Great view so cool place just my type place quiet comfortable romantic and every think one should wants from good hotel
i will come again in Hilltone Resort very good staff and service nice river side place to enjoy your life

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Rahul067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhirup V, General Manager at Citrus Manali Resorts, responded to this review, 26 April 2016
Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citrus Manali Resorts

Property: Citrus Manali Resorts
Address: Kullu Manali National Highway, Manali, Manali Tehsil 175131, India (Formerly Aveda Hotel, Manali)
Region: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Manali
#11 Spa Hotel in Manali
#15 Family Hotel in Manali
Price range (per night): $61 - $201
Hotel Class:3.5 star — Citrus Manali Resorts 3.5*
Number of rooms: 112
Official Description (provided by the hotel):
Away from the hustle and bustle of the main Manali town, tranquil and natural Citrus Manali Resorts, easily the largest, finest and the best resort Manali has to offer. Citrus Manali Resorts is strategically located to offer you the finest of the valley, and yet distanced from the bustle of the town. Keeping its beautiful surroundings in mind, Citrus Manali Resorts has been designed with a perfect blend of natural splendor and grandiose hospitality thereby offering unparalleled comfort and luxury. Complimented with impeccable services, facilities and amenities which leave our guests enthralled, satiated and yet with an unending thirst to come back for more! Location: As the drive heads up 40kms from Kullu towards Manali town, as the river gets closer to the road, and as you get impatient to reach your destination, comes the first halt to the right of the road; strategically located to give you the best of the valley, and yet distanced from the crowds of the town. ... more   less 
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Also Known As:
Aveda Hotel, Manali Hotel Manali

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