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8 - 13 of 26 reviews
Reviewed 21 February 2018 via mobile

The hotel is very nice . Good location near to mall road everything is perfectly good.they provide good food and breakfast .I was stayed 3 days .stuff behavior is good and helpful too, every room have a balcony so the front view from the room is amazing .

Stayed: February 2018, travelled as a couple
1  Thank Mayank J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowcountrymanali, Owner at Snow Country Manali Hotel, responded to this reviewResponded 26 February 2018

Dear Guest,

Namaste….!!!!

Thank you for giving your valuable review to our hotel we appreciate your regards. Sir it’s a privilege for me and for my entire team to serve you with our best efforts.
Team snow country is honored by your valuable feedback and will continue to serve their guest with the highest level of hospitality to their guest in this industry. We would be looking forward for you and your family to visit us back again.
Thanks & regards
Gaurav Rana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018 via mobile

First of all the all staff members were so well behaved and helpful.it is the most imp thing to feel comfertable while you are at the unknwn place.
Room was well maintained and the outside view was just aweful which gibes full value for money.
Food was also better but one suggestion serve as per guests requirement dnt serve too much at a time.
Whenever we will visit manali we are coming here only

Stayed: February 2018, travelled as a couple
Thank Divya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowcountrymanali, Owner at Snow Country Manali Hotel, responded to this reviewResponded 10 February 2018

Dear Guest,

Namaste….!!!!

Thank you for giving your valuable review to our hotel we appreciate your regards. Sir it’s a privilege for me and for my entire team to serve you with our best efforts.
Team snow country is honored by your valuable feedback and will continue to serve their guest with the highest level of hospitality to their guest in this industry. We would be looking forward for you and your family to visit us back again.
Thanks & regards
Gaurav Rana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2017

We booked two luxury rooms and stayed in this property in the second week of June 2017.

Pros:

(1) Spacious and well kept bathrooms certainly. As someone mentioned earlier, a mild bad smell comes, but other than that, nice bathrooms

(2) Front desk & staff are friendly and helpful.

(3) Rooms are good, not great. We had booked 2 luxury rooms (category higher than deluxe rooms) - one we got upgraded to a family suite and the other one - I still doubt if it was luxury room, it was too small to be a luxury room. Since the other one was better off, nothing to really complaint about.

Cons:

(1) Tea / Coffee room service - this was horrible. They charge about 40 bucks incl service tax for tea / coffee to be delivered to the room (just because they are room delivered even though it is part of breakfast). But the drink was lukewarm always and qty much less. They typically fill it in a cup from breakfast area and deliver it to the room for which 40 bucks is charged. We had to every time specifically request for flask so that it is hot and qty is more. After multiple requests, it came in flask, otherwise, it is lukewarm tea in a cup.

(2) One particular kitchen staff (probably he is the head of the kitchen staff) was very rude. We 5 people stayed for 4 nights and had 2 meals every day - we asked for hot water every time and had to wait for glasses / tumblers, had to request the staff multiple times and he would bring after a delay of 5/10 mins. When someone asks for water, whats the point in bringing the jug alone without glasses?

And the way he keeps the glasses on the table - with a thud - is so rude.

(3) The hotel board is not visible from both sides of the road. This might sound funny but it was a big concern since we reached the place by 10 PM after a travel of more than 10 hrs from Chandigarh with elderly parents and a kid - we crossed the place a couple of times without realizing, since the hotel name board is facing one direction and we came from the other direction and there was nothing to tell us that this is Snow Country.

(4) Food was average - rice was not fully cooked but atleast one dish was good which saved us. Their desserts certainly deserve a special mention, they tasted good.

Overall: Would NOT say it was fully worth for 3500 they charged.

Room Tip: Rooms at the back have good views even though we got the front facing ones
  • Stayed: June 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank KirthighaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

A beautiful location, nice ambience, well furnished rooms and good food. Clean rooms and the impressive bed and rest room. The staff are well behaved and the service rendered with smiling face all through.

Stayed: May 2017
Thank PROF. TMJ INDRA... N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowcountrymanali, Owner at Snow Country Manali Hotel, responded to this reviewResponded 10 June 2017

Dear Guest,
Namaste….!!!!
Thank you for giving your valuable review to our hotel we appreciate your regards. Sir it’s a privilege for me and for my entire team to serve you with our best efforts.
Team snow country is honored by your valuable feedback and will continue to serve their guest with the highest level of hospitality to their guest in this industry. We would be looking forward for you and your family to visit us back again.
Thanks& regards
Gaurav Rana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

Stayed here for 4 days on first week of may.17.Hotel was quite good for stay with family..Service persons especially in restaurant were nice..Room , blanket, were clean.Bathroom also was good..But some bad smell cames out some time.any way overall hotel was very good.

Stayed: May 2017, travelled with family
1  Thank Pramodmenonkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowcountrymanali, Owner at Snow Country Manali Hotel, responded to this reviewResponded 10 June 2017

Dear Guest,
Namaste….!!!!
Thank you for giving your valuable review to our hotel we appreciate your regards. Sir it’s a privilege for me and for my entire team to serve you with our best efforts.
Team snow country is honored by your valuable feedback and will continue to serve their guest with the highest level of hospitality to their guest in this industry. We would be looking forward for you and your family to visit us back again.
Thanks& regards
Gaurav Rana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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