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8 - 13 of 13 reviews
Reviewed 28 December 2012

We were landing at 2.30 am and had another hotel booked from 12pm for the next day so needed somewhere to crash just for the few hours in between. My husband booked this as it was cheap and not very far from the hotel we were moving to.

The staff were asleep when we got to the hotel at about 3.30 am but they woke up and checked us in no time. The room was clean and the bed was comfortable. However, there was no hot water the next morning - it didn't bother us as we were checking out first thing in the morning anyway. That's when the trouble started though! We needed a taxi from there to the other hotel we were moving to. When we asked the reception, they quoted us a price of Rs.1200 for a 20 minute journey! We requested them to please call an independent taxi as we did not have a phone on us but they absolutely refused to do so! We couldn't believe that at all and we asked them a couple of times but the answer remained the same.... so we took our bags and waited outside the hotel for nearly 30-40 minutes, trying to get a taxi or a rickshaw to stop but failed! (The area the hotel is not the best either) Meanwhile, the whole staff gathered in the lobby and stared at us like we were the new animals in the zoo! It was ridiculous how unhelpful they were! In the end, one of the young guys who worked at the hotel helped us out and got us a taxi from somewhere down the road and we only had to pay him Rs. 400!!!

The staff didn't realise that I understood Hindi quite well and while the receptionist wanted to help us, the senior staff she was talking to on the phone asked her not to help us if we were not willing to pay the amount they were quoting us... Felt sorry for the receptionist as she was the one who had to tell us the bad news.

Would not recommend this hotel only because they do not understand the value of customer service at all!!! Probably the worst experience we have ever had.

  • Stayed: December 2012, travelled as a couple
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5  Thank SJR03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2012

It was really a great satisfaction being at Manyaa Hotels. The service provided by the hotel was simply outstanding. I had really a nice time over there, it had made our stay even more comfortable. Rooms are perfect & comfortable. It was indeed a perfect place for corporate people . Looking forward to come over again on my next visit.

  • Stayed: July 2012, travelled on business
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3  Thank Narender D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2012

I stayed twice in this hotel n each time it was a real pleasure to stay there Excellent staff , good location in this city, and excellent restaurant ( cheap) If i will come back in gurgaon i will be stay there per sure !!!

  • Stayed: August 2012, travelled with friends
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3  Thank laxamibishit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

Visited manyaa during one of recent business trips to sector 37, Udyog Vihar VI. Warm, cosy and neat hotel. Easily approachable from the nearby industrial areas. Great ambience and delicious food. A true respite for people traveling in the region. I would definitely recommend this place and the food for its quality and hygiene.

Stayed: August 2012, travelled on business
1  Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

This new Hotel will fulfill the need of huge Industrial area of this fastest growing city. Rooms are clean and have all the amenitiesvery . The quality of Food is excellent. staff is very friendly. Value for money for business travellers.

  • Stayed: July 2012, travelled as a couple
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3  Thank ushashankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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