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Dipan P

I'd not go even if the room was paid for.

2.0 of 5 bubblesReviewed 4 weeks ago
The staff was trying to get us to checkout 2 hours sooner because they thought we were part of some conference, they kept calling us at 7 AM to inform us about the same. It was frustrating to say the least.

The curtains were shabby and dirty and the gaps between the couch cushions were disgustingly filthy.
Date of stay: January 2025
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankit Mathur, General Manager at Wyndham Ahmedabad Shela, responded to this review
Responded today
Dear Mr. Dipan,

Thank you for sharing your experience at Wyndham Ahmedabad Shela. I regret that your stay did not align with your expectations, and I extend my sincerest apologies for any shortcomings.

Our designated check-out time is 11:00 AM, and we do not require guests to leave before this time. According to our records, you checked out at 11:08 AM, and we initiated a departure confirmation call after 10:00 AM, which aligns with the group you mentioned. Nonetheless, we apologize for any inconvenience this may have caused.

Your feedback is invaluable to us, and I am disappointed to learn that your stay fell short of our standards. As stated in the booking confirmation, our policy prohibits visitors in guest rooms. At Wyndham Hotels and Resorts, we are committed to meeting your needs and expectations.

We appreciate your time in voicing your concerns, and we hope to have the opportunity to serve you better in the future

Warm Regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,487)
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1 - 6 of 1,487 reviews
Reviewed 10 January 2025

West of money

Property is out of town

Poor service

Ac not working after 2 visit of Michenic

Guestes are not allowed for meeting even in suite in day time

Poor food quality

Rude staff

Don’t west your money

I was there for a business trip

Its a club operated by hotel

Date of stay: January 2025
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Pradyumansinh J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankit Mathur, General Manager at Wyndham Ahmedabad Shela, responded to this reviewResponded 5 weeks ago

Dear Mr. Pradyumansinh,

Thank you for taking the time to tell us about your experience at Wyndham Ahmedabad Shela. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Your feedback is very important to us, and I am saddened to hear that stay was not up to the mark. As per our policy we don't allow visitor in the room, same has been mentioned on the booking confirmation. However please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2025

Staying at the hotel was a good experience. The staff is courteous and supportive. The amenities are good. The views from the hotel and decent. Menu options are good and the breakfast buffet was extensive. Check-in and check-out was express and I was even offered Christmas gift (:))

Date of stay: December 2024
Review collected in partnership with this hotel
Thank Curious48374693042
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankit Mathur, General Manager at Wyndham Ahmedabad Shela, responded to this reviewResponded 5 weeks ago

Dear Valued guest,

Greetings from Wyndham Ahmedabad Shela!!!

Thank you for choosing Wyndham Hotel and Club O7 for your stay, and for sharing your lovely experience with us.

We're thrilled to hear that you enjoyed your stay with us.

Our team is dedicated to providing exceptional service, and we are pleased to hear that their efforts made your stay enjoyable. Your recommendation is valuable to us, and we are glad that you found your experience to be worthwhile.

We look forward to welcoming you back soon!

Thank you,

Warm Regards,
Ankit Mathur
General Manager
Wyndham Ahmedabad Shela

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2025 via mobile

We had our conference at Club 07 attached to Wyndham Shela. The rooms are very spacious. Akansha at reservation was very helpful. Good bfst spread but slow service esp long wait for the masala chai to brew on most days. Lovely service by housekeeping team.

Date of stay: December 2024
Trip type: Travelled on business
Thank SuperMB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankit Mathur, General Manager at Wyndham Ahmedabad Shela, responded to this reviewResponded 5 weeks ago

Dear Valued guest,

Greetings from Wyndham Ahmedabad Shela!!!

Thank you for choosing Wyndham Hotel and Club O7 for your stay, and for sharing your lovely experience with us.

We're thrilled to hear that you enjoyed your stay with us.

Our team is dedicated to providing exceptional service, and we are pleased to hear that their efforts made your stay enjoyable. Your recommendation is valuable to us, and we are glad that you found your experience to be worthwhile.

We look forward to welcoming you back soon!

Thank you,

Warm Regards,
Ankit Mathur
General Manager
Wyndham Ahmedabad Shela

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2025

Rooms are unclean, the floor is very dirty, making your feet black as you walk over it.
Room Service is poor and staff is unprofessional.
There is no use of reward points if the same is not even credited after your stay at the property, and you get no response or update to it even after months of follow-up.

Date of stay: December 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank SCOPPE WIDESPRE... P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankit Mathur, General Manager at Wyndham Ahmedabad Shela, responded to this reviewResponded 5 weeks ago

Dear Guest,

Greetings!

Thank you for sharing your feedback with us. We are sorry if your stay was not as pleasant as it should have been. Your comments about the housekeeping have been noted, and we are working to improve in that area. Changes have already been made to ensure a better experience for our guests. We hope that you will give us another chance to host you in the future.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2024

Horrible experience. Food issues, service problems, water pressure low, shoer door not closing, room service clearances not done. Many other guests also complained. Kindly do not book this property. Nowhere close to the other Wyndham properties

Date of stay: December 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Koustubh K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankit Mathur, General Manager at Wyndham Ahmedabad Shela, responded to this reviewResponded 5 weeks ago

Dear Guest,

Greetings!

Thank you for sharing your feedback with us. We are sorry if your stay was not as pleasant as it should have been. Your comments about the housekeeping have been noted, and we are working to improve in that area. Changes have already been made to ensure a better experience for our guests. We hope that you will give us another chance to host you in the future.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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