Dear Mr. Pradyumansinh,
Thank you for taking the time to tell us about your experience at Wyndham Ahmedabad Shela. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that stay was not up to the mark. As per our policy we don't allow visitor in the room, same has been mentioned on the booking confirmation. However please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,