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AU$164
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AU$136
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Reviewed 22 November 2021 via mobile

I had a great stay at The Park Hotels, the staff at the front desk are simply awesome. They are very sweet and always with a smile. This hotel is well located, well maintained, well served with attention to each details as required for making the stay comfortable. One of the best experiences I have had at a hotel in a long time. I am indeed very happy that my stay at The Park Hyderabad and would really appreciate all the Staff for putting great efforts for making the stay Memorable.

Date of stay: January 2021
Trip type: Travelled on business
Thank Dev1395
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Park Hyderabad, General Manager at The Park Hyderabad, responded to this reviewResponded 23 November 2021

Dear Guest,

Greetings from The Park Hyderabad!

Thank you for your recent stay at The Park Hyderabad and for sharing your valuable feedback. It was a pleasure having you with us.

We are delighted to receive your kind note of appreciation and encouragement on TripAdvisor and particularly for praising our efforts and hotel facilities.

I once again thank you for your support and look forward to welcome you back at The Park Hyderabad.


Best Regards,
Anirban Simlai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2021

A terrible hotel stuck in a time-warp. I booked The Park Hyderabad for a one-night stay (17th November) using Agoda.com. Having booked a 5-star property, I was hoping for a hassle-free experience and a minimum assured quality, in terms of the quality of rooms as well as the hotel itself. However, I was thoroughly disappointed as the hotel seemed in a decrepit condition. I was assigned a room on the sixth floor, which had a filthy corridor littered with trash. The room felt like it was from the 1970s and as if that was the last time it was looked after or maintained. The room was damp, and the loud sounds of a party on the third floor could easily be heard in it. The furniture was decrepit and the sink and tub in the bathroom were stained. On bringing it to the notice of the management, the duty manager said they're aware of the poor quality of 'the product', and that's why they were able to offer it to me for a discounted price. I refused to stay there, even though the staff refused to help with the refund, and booked a room at the Radisson at the last minute. The Radisson is an Excellent, modern property. Also, thankfully, Agoda refunded me the booking amount. Overall a terrible experience at one of the worst properties I've ever been to.

Date of stay: November 2021
Trip type: Travelled on business
Thank Neonihilist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Park Hyderabad, General Manager at The Park Hyderabad, responded to this reviewResponded 24 November 2021

Dear Guest,

Greetings from The Park Hyderabad.

Thank you for your recent stay at The Park Hyderabad and for sharing your valuable feedback. It was a pleasure having you with us.

It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconvenience caused. I have personally discussed your valued comments with the concerned departmental heads and team and briefed them suitably. A standard operating procedure has been initiated to avoid such occurrence in future.

Request you to treat this incident in isolation and not let it mark your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.

We would like to request you to share your contact no./email id on gm.hyd@theparkhotels.com so that we can get in touch with you. Me and my team want to reassure you for a memorable experience during your next visit.

Once again please accept my sincere apologies and look forward to welcoming you back at The Park Hyderabad.

Warm regards,

Anirban Simlai
General Manager

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Reviewed 17 November 2021 via mobile

Well located property with good views of the Hussain Sagar Lake, with a lot to desire in the rooms.
The carpet, sheets and towels definitely need an upgrade.

Service needs to be better. Lets blame it on COVID and lockdown at the moment. Hope to have a better experience next time.

Room tip: Don't come before 2, generally they don't have rooms ready. Check out is at 12, staff was flexible by half hour and so
Date of stay: November 2021
Trip type: Travelled on business
Thank Nishanant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Park Hyderabad, General Manager at The Park Hyderabad, responded to this reviewResponded 17 November 2021

Dear Guest,

Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.

We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction.

We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future.

Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcome you back to a better and enriching stay with us.


Sincerely,
Anirban Simlai
General Manager

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Reviewed 17 November 2021 via mobile

Stay here is very enriching and pleasant one. Appreciation and mention to All staffs, who were very sweet and helpful in their attitude.

Thank you for your hospitality.

Looking forward to visiting again soon

Date of stay: November 2021
Trip type: Travelled solo
Thank preeti98
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Park Hyderabad, General Manager at The Park Hyderabad, responded to this reviewResponded 17 November 2021

Dear Guest,

Greetings from The Park Hyderabad!

Thank you for your recent stay at The Park Hyderabad and for sharing your valuable feedback. It was a pleasure having you with us.

We are delighted to receive your kind note of appreciation and encouragement on TripAdvisor and particularly for praising our efforts and hotel facilities.

I once again thank you for your support and look forward to welcome you back at The Park Hyderabad.


Best Regards,
Anirban Simlai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2021 via mobile

I was on family trip, the hotel staff were extremely cooperative and polite. COVID protocol maintained fully. The hygiene and cleanliness is commendable. The location was great and near to most of city’s monuments. We enjoyed the stay

Date of stay: November 2021
Trip type: Travelled with family
Thank 889saravananm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Park Hyderabad, General Manager at The Park Hyderabad, responded to this reviewResponded 9 November 2021

Dear Guest,

Greetings from The Park Hyderabad!

Thank you for your recent stay at The Park Hyderabad and for sharing your valuable feedback. It was a pleasure having you with us.

We are delighted to receive your kind note of appreciation and encouragement on TripAdvisor and particularly for praising our efforts and hotel facilities.

I once again thank you for your support and look forward to welcome you back at The Park Hyderabad.


Best Regards,
Anirban Simlai
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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