A terrible hotel stuck in a time-warp. I booked The Park Hyderabad for a one-night stay (17th November) using Agoda.com. Having booked a 5-star property, I was hoping for a hassle-free experience and a minimum assured quality, in terms of the quality of rooms as well as the hotel itself. However, I was thoroughly disappointed as the hotel seemed in a decrepit condition. I was assigned a room on the sixth floor, which had a filthy corridor littered with trash. The room felt like it was from the 1970s and as if that was the last time it was looked after or maintained. The room was damp, and the loud sounds of a party on the third floor could easily be heard in it. The furniture was decrepit and the sink and tub in the bathroom were stained. On bringing it to the notice of the management, the duty manager said they're aware of the poor quality of 'the product', and that's why they were able to offer it to me for a discounted price. I refused to stay there, even though the staff refused to help with the refund, and booked a room at the Radisson at the last minute. The Radisson is an Excellent, modern property. Also, thankfully, Agoda refunded me the booking amount. Overall a terrible experience at one of the worst properties I've ever been to.