We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Fantastic staff & reef, new side nice but noisy, old side a tad on the shabby side”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Sharks Bay Resort
Ranked #68 of 234 Hotels in Sharm El Sheikh
Yardley Gobion, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Fantastic staff & reef, new side nice but noisy, old side a tad on the shabby side”
Reviewed 15 March 2012

Above all else the staff at this hotel were all fantastic & could not do enough to help make our stay as nice as possible, they were friendly & enjoyed a laugh. (I do not tip so it was not for this reason that the staff were good)
We requested to stay on the old side as we'd stayed here 6 years ago and enjoyed it. It was a bit on the tired side then and still a bit warn around the edges in the public areas. We had a refurbished room which was just fine with a lovely view! The main restaurant was closed for refurbishment half way through our stay (which it needed) & we decided to use the main restaurant on the new side. The new side was much nicer and newer and cleaner.
I chose to return here mainly because it is an excellent location for snorkelling. The reef off the hotel jetty is the best I’ve found in the area & I’ve been to seven different hotels in Sharm.
I would recommend the spa – I had a couple of treatments which were great and I had my eyebrows threaded which was well worth a go!
We just chilled out without too many expectations in the knowledge of the fantastic reef – If you want top luxury or fantastic food then this may not be the place for you tbh but I still had a great holiday.

Room Tip: Staff are great - if you want anything just ask!
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MissMollyPippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, 18 March 2012
Dear Sir and Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday. Your feedback on Trip Advisor is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.

It is a pleasure to see that in general you were happy with the service you received during your stay with us.

I am also sorry that you did not enjoy the food. We are of course sorry that you did not consider raising your concerns with the senior management team whilst here, who would have made every effort to address your concerns. We pride ourselves on our service levels and take feedback seriously in order that we can address any specific issues.

May I take this opportunity to thank you for your feedback and I do hope that you do give the hotel another chance on your next visit to Sharm, as we contently strive to improve the service to our guests.


Yours truly,

Amira Ismail
PA to General Manager
Hilton Sharks Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

7,098 reviews from our community

Traveller rating
    3,705
    2,067
    755
    364
    207
See reviews for
1,763
3,057
196
48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,363)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kent
Level Contributor
3 reviews
Reviewed 15 March 2012

The Hilton ticks all the right boxes me and my new wife couldn't fault it.
Hotel- (we stayed in the old part) 3 great restaurants with loads of great food to choose from
(New part was fantastic too but we found it was a better atmosphere in the old part)
Pools- were fantastic cleaned every night and warm also.
Staff- made the holiday that more special bar and restaurant staff were fantastic couldn't do enough for you (Reda) our favourite waiter find him he's the best, the Animation team were fantastic organising activities all day and night had a great time with (Shimma, Sam, Adriano, Duffy) with all the daily activities from darts, water polo, football and water aerobics great team they were.
Beach- not very big but plenty of sun loungers as there's many levels to the beach and the sea was great would recommend some snorkelling as the fish were breath taking and so to was the coral reef.

We WILL be returning later on in the year maybe October time with our two children and we will also be bringing more family members as we thought the Hilton was that good we would recommend it to anyone to singletons down to families.

Great value for an All -inclusive resort so much to choose from.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromley, United Kingdom
1 review
Reviewed 15 March 2012

I went on the 28th Feb for 7 nights, just wasn't long enough!!

Hotel has 2 sides, the old and the new, the new side is immaculate and has lovely pools and a few nice restaurants, however the old side has more atmosphere and a better animation team (Adriano especially). The old side Bedouin restaurant, although small and a little windy is the best restaurant and has the most gorgeous waiters you will ever see!! ;-)

You can use the restaurants on either side, the food is fine, you will always find something to eat however fussy you may be!

you can get a bus from old side to new but to be honest it only takes 5 minutes to walk.

The staff at the hotel are very friendly and polite, always willing to help and always smiling!

Reception staff, especially Sameh, was great. :-)

Room was fine, no bath, but did have a walk in shower, kept clean every day and had towel changed pretty much daily.

I would definitely go back and i would stay over the old side again, i'm sure the new side has beautiful rooms, however the old side is where it's at!!

Take a trip to Naama bay, you can get the bus from the hotel and it will take you there and pick you up, great for shopping and lots of restaurants.

overall i had a great holiday and would recommend!!

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 March 2012

where do i begin having arrived everything on the whole seemed nice in our upgraded room for a charge of £7 gbp per night.Our room was perfect very clean and plenty of space and a view of the enormous pool from our balcony . The problems started at breakfast. Due to one of the restaraunts being closed in the old part of the hotel the sheer volume of people in the dining room was unbearable. Tables not being cleared after each person. crumbs and grime from previous sitting.No cleaning fluid to wipe down ,just brushed off with the waiters hands. One at least 3 occasions our table was reset and someone else sat at our table between courses due to waiting for eggs from the chief who looked like he wanted to be anywere else but there,a smile was out of the question.later in the week we saw him at the pool bar gobbing in the bin and scratching his privates without gloves then picking up chips and salad onto plates with chips out
of them, This was somthing i became acustom to chips in the cups plates and even the sweet dishes.fruit juices had been left to drain and had to ask several times to get them refilled. One the whole the food was poor not a large choice. we reported our complaints to the manager to which we got a late checkout as a bowl of fruit as a softner, the day after we were like vips they couldnt do enough this made us feel slightley uncomfortable as we didnt want special treatment we just wanted a more ideal service. as the week went on pretty much of the same no great change, the evening entertainment was awfull in all of the bars i dont think this hotel makes the grade unless you tip each and every member of staff as they only want your tips . we wont be goin back anytime soon . only grace was our trips out of the hotel arranged by sayeed who was 100% reliable and would recomend him to all.

Room Tip: older side hilly for the elderley, the new part flatter but the lifts not working all week
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank terry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, 15 March 2012
Dear Sir and Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday.

We are concerned to learn about your comments regarding your stay with us. I am sorry that you felt that the holiday did not live up to your expectations.

Your comments is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.

May I take this opportunity to thank you for your message and I do hope that you do give the hotel another chance on your next visit to Sharm, as we contently strive to improve the service to our guests.


Yours truly,

Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antrim, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 March 2012

This hotel was fantastic for all age ranges! Swimming pools were amazing and absolutely huge! So much to do there and staff very helpful and friendly, especially Hamdi who worked at one of the pool bars. Food was quite good there and had a wide variety of selections. Rooms beautiful and clean, and the beds were unbelievably comfortable!! Staff came round the pools asking adults and children to take part in their pool games, or to ask if u want to book excursions etc. Entertainment was quite good, and SoHo square was just outside the hotel. I do not think its suitable to take young children here in the height of summer as it gets EXTREMELY hot to the point where it can be quite uncomfortable. Would definitely recommend this hotel, as it has its own private beach, multiple pools, friendly staff, clean room, good entertainment and the food quality was good. Loved it !!! Thanks to all who made out stay there so enjoyable !!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank carrie_billy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, 15 March 2012
Dear Sir/Madam,

Thank you very much for your review.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we look forward to welcoming you back to the Hilton Sharks Bay in the very near future.

Yours truly


Amira Ismail
PA to General Manager
Hilton Sharks Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sharm El Sheikh hotels
0.2 km away
Concorde El Salam Front Hotel
Concorde El Salam Front Hotel
#65 of 234 in Sharm El Sheikh
4.0 of 5 bubbles 3,093 reviews
8.6 km away
Sharm El Sheikh Marriott Resort
Sharm El Sheikh Marriott Resort
#61 of 234 in Sharm El Sheikh
4.0 of 5 bubbles 2,104 reviews
14.9 km away
Hilton Sharm Waterfalls Resort
Hilton Sharm Waterfalls Resort
#48 of 234 in Sharm El Sheikh
4.5 of 5 bubbles 6,174 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
Xperience Sea Breeze Resort
Xperience Sea Breeze Resort
#9 of 234 in Sharm El Sheikh
4.5 of 5 bubbles 6,565 reviews
9.1 km away
Hilton Sharm El Sheikh Fayrouz Resort
Hilton Sharm El Sheikh Fayrouz R...
#35 of 234 in Sharm El Sheikh
4.5 of 5 bubbles 1,428 reviews
9.1 km away
Hilton Sharm Dreams Resort
Hilton Sharm Dreams Resort
#67 of 234 in Sharm El Sheikh
4.0 of 5 bubbles 3,000 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Sharks Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Sharks Bay Resort

Property: Hilton Sharks Bay Resort
Address: Ras Nusrani | Sharks Bay, Sharm El Sheikh P.O.Box 182, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Top resorts Hotel in Sharm El Sheikh
#49 Romantic Hotel in Sharm El Sheikh
#51 Family Hotel in Sharm El Sheikh
#52 Spa Hotel in Sharm El Sheikh
#62 On the Beach Hotel in Sharm El Sheikh
Price range (per night): $61 - $132
Hotel Class:3 star — Hilton Sharks Bay Resort 3*
Number of rooms: 629
Official Description (provided by the hotel):
Dive into a Red Sea adventure at the beach side Hilton Sharks Bay Resort, an all-inclusive resort in Sharm El Sheikh. Relax on the private beach, swim in one of 7 pools or try your hand at tennis or mini golf on the onsite courts. Close by the famous SOHO Square where restaurants, bars, entertainment centers, night shows and shopping arcade with less than 4 minutes walking distance. Just 10 minutes from the airport and 20 minutes from the Go bus station, the hotel boasts a fully equipped health club, a private beach, 7 polls, 13 restaurants and bars, 2 kids' clubs, kids' playground and shaded pool and daily evening entertainment with animation team program. Sporty types will love the dive center. Explore the Red Sea coast and top dive sites or visit Sharm El Sheikh Attractions like the Aqua land Water Park. Treat your loved ones with a private dinner at the beach, or enjoy a cool drink over Red Sea views at the Sunset Bar. Hilton rooms boast a balcony or terrace with garden, pool or sea view. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wotif.com, lastminute.com.au, Priceline, Hotels.com, Hooroo Pty Ltd, Booking.com, Expedia APAC, TripOnline SA, HotelsClick, HotelQuickly and Evoline ltd so you can book your Hilton Sharks Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sharks Bay Hotel
Hilton Sharm El Sheikh
Hilton Sharks Bay Sharm El Sheikh
Bay Hilton Shark
Hilton Sharks Bay Egypt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing