I have to agree with all the comments of the previous reviewer JamesBB7, so I will try to avoid duplication.
We travelled with First Choice on a Thomson flight, from MAN in the 24th August for 7 nights. We were prepared for no in flight ent so we took a DVD player for my 4 year old son and smart phones loaded up with games / iBooks etc. Hot / cold food is served on board but we got a meal deal from Boots at the airport plus some extra snacks to keep us going, so I can't comment on the food but the choice was good outbound but very limited inbound, as the crew said they only serve what is left over from the outbound flight, we were in row 7 and they'd only got bacon baguettes left!
We booked a junior suite, the room was very spacious including a kitchenette area, seperate lounge, double bedroom area then another lounge which converted into my son's room.
It was cleaned everyday and to a high standard, and had a great view over the main pool block 6 room 6210. Some areas look a bit tired in places, but it was extremely clean which is the main thing.
We spent our days alternating between the pool, the beach and the waterpark, and your 'all inclusive' carries through to all and lunch and drinks all provided there. So it was good to vary the daily location for a change of scenery and all had plenty of sunbeds and shaded areas.
We had the daily buffet breakfast and then took advantage of the 3 a la carte restaurants, for our evening meal. This seemed to be an offer only for the English guests as part of the all inclusive with no extra charge, each one offered a set menu, which was fine. They also gave me whatever my son wanted if he didn't fancy the menu, which was excellent. We particularly enjoyed the Sofra Egyptian restaurant, the huge mixed grills were excellent with a meat and a seafood choice, in fact you were given so much that we opted to share one in our return visit! The chinese one was also very good. You can order from the main menus but that would have been chargeable. At our welcome meeting the food and beverage manager came and introduced himself and said he would make us anything we wanted, which was a special touch. The guest relations manager and another manager all personally introduced themselves too. We were also invited to a managers cocktail party but we didn't make it as my son was sleeping, but again I thought this showed how committed the hotel is to delivering high standards of quality and customer service.
Once we'd dined we went to the Shisa bar area were the evening entertainment was on, this was a waiter service with drinks. It consisted of a mini disco and then some daft games, a couple of nights had some professional shoes belly dancing and a man with fire/ swords etc. the evenings are very low key, which suited us fine.
I have been a overseas manager and a quality manager for a tour operator and I have high expectations in terms of food, customer service and health and safety standards, which were all met, plus the price we paid, £2k for 3 people for 1 week in high season, this was excellent value for money. We paid 30 euros to extend our room until 4pm on the last day, but other than that we only spent about £100, which went on some drinks on the plane, a spa treatment, some toys for my son to play in the pool with a few nick nacks and we gave a few tips to the maid and the bar staff and a la carte restaurants. So a cheap week! I have no complaints and would recommend this if you just want an easy week in the sun. Lastly the hotel staff work very hard and they are very friendly and nothing is too much trouble for them. They love children, everwhere was fanily friendly and the staff are a credit to their hotel and they made our holiday.
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- Also Known As:
- Iberotel Makadi Saraya Hotel Makadi Bay
- Iberotel Makadi Saraya Bay