I have to give myself some time to review this hotel. On one side, pool side and slides were spotless clean, life guards were great with our children, there was always plenty of towels and bed chairs maybe because hotel was only 20% full. That means there were also always tables available. Our friends, who stayed five years ago, remembers different situation. Absolute highlight was Ahmed with his windsurfing school, great teacher who caters even for more senior customers (as well as small children) and offers tea and chat after a lesson. Mostafa arranged great trips and played volleyball with us, Sam and jimmy and Anna tried hard to entertain us, Tito who made us beautiful bracelets and necklaces as well as sand decorations.
Pedalos, swimming and snorkelling was excellent too.
Dining was average, food was OK and there was something for everybody, Could do with bread that was not sweet and more fruit. Waiters worked great after regular tipping, hardly looked at us when we first arrived.
Water was available at several places in the hotel.
We also used a local doctor whose services were very efficient.
Room views and pool location is simply breathtaking.
Our cleaner was good.
Reception was not enthusiastic but eventually always obliged.
Now the down side, unfortunately.
Coffee mugs were mostly chipped, same as soup bowls. There were not enough drinks, wine, beer, was always running out and yet, hotel was more than half empty. Same at all bars. Sometime we had to wait an hour to get a plastic cup of beer.
All restaurants were shut apart from the one in the main building, there was very limited selection of food available at the beach, also usually late and no vegetables, fruit, just slices of pizza and rubbery chips. We went once to the Arabic restaurant in the hotel which was real laugh. Sad really.
The worse were rooms, old, tired, wardrobe doors not sliding, balcony doors not opening, missing safe, missing fridge door, even missing bed!!! Bed was later brought but what a piece of rubbish.
One day our room door wouldn't stay shut at all and one of us had to stay in to protect our property inside. Luckily they fixed it fairly quickly, I was always down at the reception or making calls there.
There was no free wifi although it was advertised in all catalogues. Paid wifi was USD 5 and work on the area of 25m2 only.
As somebody has already written here, if you overcome the terrible accommodation and average food, the hotel is pretty, location excellent and above all, staff at the beach is absolutely 5 stars.
We've heard that there were some Italians taking over so hopefully improvements will be made although the place is massive and I cannot imagine a complete reconstruction making sense financially also in the current state of tourism in Egypt.
I sincerely wish we could come back and see our friends Ahmed, Mostafa, Mohammed the life guard, all crew by the slides, Ali the cleaner and some of the waiters again.
We will see how the situation develops. Good luck to Al Nabila Grand Makadi Resort and I wonder if the general manager writes the same stupid message as he always does.
- Official Description (provided by the hotel):
- The hotel possesses a very wide beach of around 1800 meters long, with its interesting curves that create many isolated beaches which ensure a private atmosphere to whoever is looking for privacy while laying, relaxing and having fun under the golden sun. The hotel is occupying one of the most exotic, charming spots all over the Red Sea, "Sharm El Arab Bay" protected area, where you can enjoy pureness, cleanliness of its sunny, sandy beaches and sea with its rich corals full of peaceful ecological sea life, this Bay is surrounded by a high mountain with a very spectacular view. ... more less
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- Also Known As:
- Al Nabila Grand Bay Makadi Hotel Hurghada