The worst spa I've ever been to. Whole bus load (approx. 20 people) herded through like sheep - staff intimidating and bossy. Made to pack ourselves into the sauna altogether for 10 minutes, same with the steam room and then the hammam. My friend and I had booked the Cleopatra package with included a chocolate face mask. Wherever I've been before a face mask has been wiped off for you, here I was sent into the (smelly) shower to wash myself, whilst my friend had jugs of cool water thrown over her. We then had to wait well over an hour in our wet costumes, and the tatty threadbare robe provided (no towels or slippers/flip flops) for the massages. We all had a different experience, none of which were at all professional, with some very un-European practises! Do not go here unless you are very liberally minded. I cannot believe Thomas Cook send their customers here, shame on you Thomas Cook.
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