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“Fantastic value” 5 of 5 bubbles
Review of Sunrise Select Garden Beach Resort & Spa

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Sunrise Select Garden Beach Resort & Spa
Ranked #9 of 229 Hotels in Hurghada
east ham
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fantastic value”
5 of 5 bubbles Reviewed 4 May 2012

Stayed one week after reading reviews on here before booking.
Yes there are a lot of eastern european guests and some are very ignorant but the majority of them were very friendly.
The staff at the hotel were polite and willing. The cleanliness was outstanding.
The animation team made the holiday. They were so friendly and always had time for everyone they provided a great entertainment programme.The food was good for the first few days but then got very repetative. Also i have never seen so many variations on "roast pototoe" some good and some nearly raw.
Alway served quickly at the bar.
Good fixed price shop just over the road from the hotel called "cleopatra" very good prices.
Overall a great holiday hotel

Room Tip: Ground floor would be better as then you can walk out from patio onto poolside.
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davtat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, 12 May 2012
Dear Guest,

Than you so much for your good evaluation and wonderful words.
Your comment will be pass through Head Department especially Animation, Food and Beverage.

We hope that very soon you will be back to your second home in Egypt SUNRISE select Garden Beach resort & Spa.

With Best Regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,664 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
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English first
london
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

We have just come back from this fantastic hotel once again, and although there have been lots of improvements made, we already thought this hotel was perfect. The staff as usual were very polite and caring. I have had a lot of operations on my knee, and now walk very slowly with a stick and the staff could not have been more helpful and kind. We took friends with us this year, and they were very impressed with the level of service at this hotel as well. It is very nice when members of staff remember us from last year. We are looking foreward to next year to see everyone again. It seems that people go here year after year as this hotel and the staff are very special

Room Tip: We always have a ground floor room, but I am sure that they are all good.
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rosedavey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, 12 May 2012
Dear Guest,

We are very pleased to read such a awesome comment.
Thank you for your good words, mentioned improvements we are very happy to know that you notice them.
Head of Department has been informed about your comment.
All team of SUNRISE select Garden Beach Resort & Spa wish you a good health.

Kindly note that we always waiting for you!

With Best Regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

We travelled in April 2012 as we arrived by taxi we were the only people to check in. We had a seat in reception they brought us a drink and check in was efficient.I had e-mail ahead and asked for a non smoking top floor room near the quiet pool.We had top floor block 7 our side faced the quiet pool the other side faced the pool with music and activities.The room was a smoking room, however there was no smell of smoke anywhere at all.
A gentleman took us to the room and explained things and how to operate air con etc.The gentleman with the luggage was right behind. The room was spacious and very clean.Although a little dated all the furnature in our room was in very good condition. Nothing scratched or damaged.. Plwnty of wardrobe space but only 10 hangers. Limited drawere space. There are surfaces to put cases which we used for storage. Beds are very firm we asked for a topper for the mattress and it was better.The bathroom was large with bath and a shower over the bath. No bath plugs so take an international plug if you like a bath.Shampoo, showere gel, lotion, tissues and soap replaced daily. Towels and face clothes also replaced. The air con was very efficient. Mini bar has 6 bottles of soft drinks and 2 water. The water is replaced daily. The soft drinks are weekly. We had a kettle , mugs teabags and sugar. If you like coffee and creamer take your own.The gentleman who looked after our room was very good. We tipped him to start with but I think you would get good service anyway.
Plenty of swimming pools quiet, adult only and one with music and activities. There was never a shortage of sun beds.The hotel was far from full so can not say what it is like if the hotel is full.The young man issuing towels at the pool we used was really good. We did tip him but he never looked as though he expected you to. In fact all the staff gave the impression they were just doing their job and not towting for tips.
We found the bar service very good. By the pool they would bring drinks to you if you wanted. In the lobby bar and on the terrace service was very quick.You did not have to ask for drinks, they would ask when pasing if you wanted another drink.The wine was drinkable. I usually favour red but found the white very drinkabel if you like dry wine.Plenty of non alcoholic drinks and hot chocalate, coffees cappachino.
We had a bad start with the food. If you are ultra AI and you can use the a la carte restaurants, you can not book this for your first evening.We did manage to get reservations for the following evening by taking what was avalable.Having said that we never saw a restaurant any where near full on any evening. Not sure if people book and do not turn up .May be the hotel can only afford to have a percentage of its guests eating in the a la carte. We could not work it out, it would say no avalability but they all seamed half full.I do think you could turn up and they would accommodate you. We saw a couple entre the Mexican at 2 minutes to 10. It closes at 10pm. They had no reservation and they were shown the menu and offered a table.
We tried all the 4 restaurants and found them all good.This was our experience on the occasion we ate there.We had better food in the mexican than we did in the 5 star in the carribean and a better meal in the italina than the italian in sandles in Cuba..The service was excellent and nothing is too much trouble.What they are like if the hotel is full I cant say.
The buffet we had to use the first evening.This was the only disappointing thing the whole holiday.It is quite big and on that evening the tables were set the same as for breakfast, mats no cloths. It was busy and noisy. Quite a few children and people in there in shorts, even though you are asked not to wear them at dinner.I think we also made the wrong choice from the buffet. We had not seen the B-a-Q out side on the terrace.This is there every evening.On other evenings the dining room was set with cloths and looked much better.They have a different theme of food each evening in the buffet.
The breakfast in the buffet was also fine. Plenty of cereals, fruit, yoguart, breads and pastries. If you want a full english then it will not suit. There is a pancake and omelet station, you can get fried and boiled eggs, beans and tomatoes and beef sausage.The coffee served at the table was lovely. If strong coffee is not your thing you can get nescafe etc on the buffet.
We did not use the buffet at lunch. The beach and pool bars served food. The pool bar had a griddle and pizza oven and plenty of other types of food served until 5pm. The Italian opened a lunch time. Soup and salad bar on buffett. Four choices changed daily for the main served to order at the table. Then dessert on the buffet. All drinks served at the table. Very nice setting and excellent service.
On the terraces they had music and usually a singer in the evenings. You could also use the hotel next door.In the lobby bar they had a pianist which was really nice. The show was at 9.30pm each evening.I can not comment on this as we were usually still at dinner.
We did not use the spa. The beauty salon I used to have a pedicure and manicure.I think this is independantly owned. They do not seam to have fixed prices.The lady who come round usually while you are at the pool side gives you a price. The people at the salon asked me how much she quotes. I paid £15 for each treatment.The were really good and I was very happy with the results.
The beach seamed to have plenty of beds. I think it must be windy for a lot of the time ans wind breaks are a perminante fixture at all the sunbeds.The sea is very shallow for quite a long way out. The getty has places for you to get into the sea at the deeper level. I saw loads of people in the sea even children. However I did sea jelly fish.
The are down at the beach was clean. Early morning the staff removed all the chairs from the bar area and scrubbed the paved area.Very work intensive to keep clean with wind and sand.
The gardens are all very well kept and a pleasure to walk through.
We really had only one complaint with the hotel. In the lobby it is 2 levels. It is all cream marble. There is a drop of 18 inches from one level to the other. This has no barrier.I have poor eye sight and walked off the edge. The result was I was knocked unconcious.It really needs a barrier of some kind. Some people who saw it happen told us the next day 3 of thier party had almost done the same.
I can say the clinic and the doctor service is really good. The GP attends twice daily and is very efficient.
If you are going to organise a taxi transfer the hotel rate is 200 Egyption pounds return. This works out at around £20.
I would suggest you only change small amounts of money then you will get small bills for tips. Very difficult to get money changed into small notes at the hotel. Reception does not carry money.The exchange rate at the hotel was better than the rate at the airport. There is a machine in reception . You can put sterling notes euro notes etc and it will change it to egyption pounds.I would take small notes and change them one at a time.
Overall a good hotel I dont expect the same standard as 5 star in the caribbean, your not paying the same price. However I was very pleased with the standards.and in some casesit was better.

Room Tip: We had block 7 very near pools and dining room and reception.. If your a beach person you may want t...
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank kathjohnson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, 2 May 2012
Dear Guest,

Thank you for your positive review of our hotel ,we are very pleased that you enjoyed your vacation in our resort and that our staff exceeded your service expectation .
we hope to see you again soon in sunrise select garden beach.


With best regrades
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolsover, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

Couldn't fault the place or the food but especially the people.

My son and I had 2 days diving and a two day trip to Luxor as well as sampling the restaurants at the hotel and can only admire the thoughtfulness and caring nature of everyone we met. Even the many pedlars and shopkeepers we came across had great humour and, apart from two, played the game without causing any offence.

The dive centre at the hotel were brilliant not only putting up with a geriatric novice diver but making sure that I had an unforgettably good experience.

The two day trip to Luxor was superb with no time wasted, a good knowledgeable guide and variety of visits. One day would have been too short.

We may have chosen a quiet time. We were asked many times throughout the holiday, 'why don't the English or Americans come to Hurghada?' I couldn't answer but know that I will be back quite soon.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 3Trebors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, 2 May 2012
Dear Guest,

Thank you for your positive comment ,we are happy that we make your stay great .
we are looking forward to see you and welcome you again in Sunrise Select Garden Beach.


With best regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
doncaster
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

just booked my third reservation for this hotel. you cant beat it in every aspect the perfect holiday looking forward to seeing you 28 sept
christine blackshaw

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank christine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, 2 May 2012
Dear Guest,

Welcome to SUNRISE Select Garden Beach Resort & Spa and its our pleasure for us to welcome you again in our hotel .
We are kindly asking your good self to contact Guest Service Center Team to achieve all requests.
The whole team will exert on arranging your stay as comfortable and restful as possible.

With best regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunrise Select Garden Beach Resort & Spa

Property: Sunrise Select Garden Beach Resort & Spa
Address: 20 Km Safaga Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Hurghada
#7 Top resorts Hotel in Hurghada
#8 On the Beach Hotel in Hurghada
#8 Luxury Hotel in Hurghada
#32 Romantic Hotel in Hurghada
#38 Family Hotel in Hurghada
Price range (per night): $63 - $168
Hotel Class:5 star — Sunrise Select Garden Beach Resort & Spa 5*
Number of rooms: 480
Official Description (provided by the hotel):
This elegant 5 star (local category) "All Inclusive" Resort is perfectly located in an extensive garden landscape. The private sandy beach offers relaxing hours directly at the Red Sea. Here you will enjoy breathless sunset and fantastic views to the desert, mountains and the turquoise waters of the beaches. For those, who prefer water activities, the Resort offers aqua park with 8 slides for adults as well as kid's mini aqua park for small guests who didn't reach 120 cm in height. ... more   less 
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Also Known As:
Sunrise Select Garden Beach Resort And Spa
Sunrise Select Garden Beach Hotel Hurghada

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