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6 - 11 of 679 reviews
Reviewed 29 August 2018 via mobile

Good location, downtown in Sheraton street so everything is near you even if not needed.... Beach wonderful and sea water clear and clean .. hospitality is good sometimes is moderate but depends on season , if avoid summer time you will definitely enjoy the place more than expected ... Activities is also good and swimming pools and that aqua is very good not woow but meets all ages ...

Date of stay: August 2018
Trip type: Travelled with family
Thank MMontasser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fosiregina, General Manager at Regina Swiss Inn Beach Resort & Aqua Park, responded to this reviewResponded 30 August 2018


Dear valuable guest,
Greeting from sunny Regina Swiss Inn Hurghada.
Thanks for taking the time to share your prestige opinion on Regina. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Yours sincerely,
Moataz A.Moniem
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

The resort was good stuff are not professional specially room service and dining area workers
The room was good furniture,bathroom and the view was amazing
Beach was marvelous so good for swimming
Food not good it was ok but long queue and the food run out so fast sometimes they didn’t replace with another.
The most important thing is the location near to marina and coffee shops

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Rania A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fosiregina, General Manager at Regina Swiss Inn Beach Resort & Aqua Park, responded to this reviewResponded 28 August 2018

Dear valuable guest,
Thank you for sharing your feedback regarding your stay! We are glad that we were able accommodate a room for you. Also, thank you for the kind words regarding the stay. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Swiss Inn and we hope that you will consider us for your next trip!
Sincerely,
Moataz A.Moniem
General Manager

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Reviewed 26 August 2018 via mobile

1- Smelly Landscape, you smell sewage everywhere you go as they used it to irrigate gardens.

2- Awful Food and beverages , no taste no varieties cold and poorly cooked. The dessert is very dry and bad. The beverages (coca) are without soda

3- No enough spaces at beach or pool only 20 chair around the pool and 100 at the beach.

4- Attitude with guests is terrible and impolite way of responding.

5- Kids pool and aqua park open only 4 hours a day.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Angle_Hamdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fosiregina, General Manager at Regina Swiss Inn Beach Resort & Aqua Park, responded to this reviewResponded 26 August 2018

Dear valuable guest,
Greeting from sunny Regina Swiss Inn Hurghada.
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this farther with you. We will attend to this situation promptly and hope to find a solution that satisfies you.
Yours sincerely,
Moataz A.Moniem
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

We were in Regina for 1 week. We chose to live in bungalo. The room service was ok, they were cleaning the room once a day and leaving a bottle of water in room.
Restaurant was disgusting, I advice to eat smth in local restaurants wich are very good. Managment was arabic style...you must think for them and maybe they will do it.
Good luck

Date of stay: August 2018
Trip type: Travelled with family
Thank dmelikyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fosiregina, General Manager at Regina Swiss Inn Beach Resort & Aqua Park, responded to this reviewResponded 16 August 2018

Dear valuable guest,
Greeting from sunny Regina Swiss Inn Hurghada.
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked our hotel but were sorry to hear there were some issues with the services. Please rest assured we have addressed this with the team to ensure we improve on this.
Yours sincerely,
Moataz A.Moniem
General Manager

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Reviewed 2 August 2018 via mobile

Very bad management. They treat Egyptians like garbage and non-Egyptians like Gods. Egyptians get yhe worst rooms, bad views, bathrrooms stink, old rooms and poor facilities
If you are Egyptian, NEVER go there; you will be humiliated.

Date of stay: August 2018
Trip type: Travelled with family
Thank Ahmed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fosiregina, General Manager at Regina Swiss Inn Beach Resort & Aqua Park, responded to this reviewResponded 4 August 2018

Dear valuable guest,
Greeting from sunny Regina Swiss Inn Hurghada.
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer.
Kind regards,
Moataz A.Moniem
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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