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“amazing time fantastic hotel”

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SUNRISE Grand Select Crystal Bay Resort
Ranked #5 of 222 Hotels in Hurghada
Reviewed 23 July 2017

fantastic hotel lovely staff upgraded to junior suite mahmoud mak was great in the sports bar will go back next year if possible staff could not do enough for you .went to morocco in june the staff there were not a patch on those in egypt

Room Tip: upgrade to junior suite if poss
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  • Stayed: February 2017, travelled as a couple
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Thank bevmihell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Bay S, Guest Service Center at SUNRISE Grand Select Crystal Bay Resort, responded to this reviewResponded 27 July 2017

Dear Bev,

Thank you for your review on Trip Advisor, we are pleased to read that you enjoyed your stay with us and our staff did everything to make your holiday special. We appreciate your reccomendation and hope to have the opportunity to welcome you back to SUNRISE Crystal Bay Resort - Grand Select - in the future.

Best Wishes
Catherine Gardiner
Guest Service Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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313 - 317 of 3,705 reviews

Reviewed 23 July 2017 via mobile

The hotel was very quiet but staff could not do enough for you.

You had to book the restaurants in advance and with staying at this hotel you had access to the other two hotels next door. The food in the restaurants was nice but we didn't really enjoy the buffet restaurant. The breakfast was fresh and everything you would want.

The wifi is awesome and could not fault.

The only downside was the drinks but the hotel did make every effect to try and improve the poor cocktails. But you do have to think the country isn't drinking nation.

Would I visit again yes.

Stayed: August 2016, travelled as a couple
2  Thank Katherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Bay S, Guest Service Center at SUNRISE Grand Select Crystal Bay Resort, responded to this reviewResponded 27 July 2017

Dear Katherine,

Thank you for your feedback of your recent stay with us at SUNRISE Crystal Bay Resort - Grand Select - we are sorry to read that our buffet restaurant did not meet your expectations. We hope to have the opportunity to show you our improvements in the future and ensure that you are completely satisfied during your stay with us.

Best Wishes
Catherine Gardiner
Guest Service Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

the sunrise is a very relaxing hotel, lovely beach with warm water excellent staff at all
all the restaurants food very very good
Bar staff work very hard and the best is Ali in the lobby bar he remembered our drinks from last year. Tonny in guest services was very helpful and looked after us well.
Karim from the entertainment staff kept trying to get us to join in, all the staff from the room cleaner our room was 524 I can not remember his name to the management were great hope to go back again

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank londonjdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Bay S, Guest Service Center at SUNRISE Grand Select Crystal Bay Resort, responded to this reviewResponded 27 July 2017

Dear Guest,

Thank you for your feedback about your recent stay with us, it is great to read that you had a relaxing and enjoyable holiday. Our staff work hard to ensure that all of our guests are completely satisfied, so we thank you again for your appreciation.

We look forward to welcoming you back to SUNRISE Crystal Bay Resort - Grand Select - in the future.

Best Wishes
Catherine Gardiner
Guest Service Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

we've visited this hotel for just 3 days and it's great weekend , hotel very clean all stuff are helpful , animation team is great, food is great and beach bar and snacks is very good , the mediterranean restaurant serves great food also

Stayed: July 2017, travelled as a couple
Thank oufa1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Bay S, Guest Service Center at SUNRISE Grand Select Crystal Bay Resort, responded to this reviewResponded 27 July 2017

Dear Oufa,

Thank you for your review, we are glad that you enjoyed your stay with us at SUNRISE Crystal Bay Resort - Grand Select - and you found everything to your liking. We hope next time you will be able to spend more time with us, it will be our pleasure to welcome you back.

Best Wishes
Catherine Gardiner
Guest Service Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

The hotel was 5* but the staff made it 6*! The pool is huge it also very welcoming. Plenty of selections of food & drink! The animation team are fun and friendly and put on great shows.The comedy show was amazing! Mohammad the bar man always supplied us with drinks. he new our order of by heart. The food in the restaurant was delicious! The best part of the hotel is the entertainment. Beautiful hotel hopeing to come back soon !!!!!

Room Tip: Room 420 has the best view of the beach it's really good access staff are AMAZING 6*
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  • Stayed: July 2017, travelled with family
    • Value
    • Service
Thank shadowc816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Bay S, Guest Service Center at SUNRISE Grand Select Crystal Bay Resort, responded to this reviewResponded 27 July 2017

Dear Shadow,

Thank you for your lovely comments about our hotel, it is great to read that you enjoyed your recent stay with us and our staff made your holiday special.

We look forward to welcoming you back to SUNRISE Crystal Bay Resort - Grand Select - in the future.

Best Wishes
Catherine Gardiner
Guest Service Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Grand Select Crystal Bay Resort

Address: Safaga Road | KM 20 Hurghada, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Hurghada
#3 Top resorts Hotel in Hurghada
#4 Luxury Hotel in Hurghada
#4 On the Beach Hotel in Hurghada
#6 Family Hotel in Hurghada
#7 Romantic Hotel in Hurghada
Price Range: $106 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SUNRISE Grand Select Crystal Bay Resort 5*
Number of rooms: 364
Official Description (provided by the hotel):
Enjoy the hospitality of Egypt. The 5 Star resort is located in a wonderful Garden Area and directly at the sandy beach with an own lagoon, which guarantee you a relaxing time. 20 km to Hurghada center and 15 km to the Hurghada International Airport provide you short distances during your vacation. ... more   less 
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Also Known As:
Sentido Crystal Bay Hotel Hurghada
Sunrise Crystal Bay Hurghada

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