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Reviews (4,170)
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Reviewed 5 April 2018 via mobile

Most probably the nicest most beautiful hotel I've ever stayed in food was beautiful plenty of choice kids loved the pools the beach was spotless they staff were amazing all of them the rooms were spacious and very clean air con perfect
Will definitely be back

Stayed: October 2017, travelled with family
2  Thank martz81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this reviewResponded 15 April 2018

Dear martz81,

Thank you for taking time out to share this delightful review. We are glad you have wonderful memories from your experience with us. Delivering excellent service is our utmost priority and we are thankful that you have experienced it.

Best Regards,

Dieter Geiger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

I want to write this review just to thank each and every one of the staff in all departments of the hotel. They all are polite educated and well informed about anything concerning the hotel accommodation or anuthing elsr. Special thanks to the hardworking huys at the adult aquapark. They were alert and happy hours and hours everyday.
A clean hotel with a big variety of food.
We enjoyed our stay and warmely recommend this hotel.

Stayed: April 2018, travelled with family
3  Thank Nora B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this reviewResponded 15 April 2018

Dear Nora B,

How nice! and Thank you to you to for the great review, I am happy you had a nice vacation with us.

We value your kind patronage and are confident that you would provide us another opportunity to be of service to you and experience the gracious hospitality provided by all our team.

Best Regards,

Dieter Geiger
General Manager

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Reviewed 4 April 2018

Just back after our 5th visit and as always it was AMAZING, the service and friendliness of all staff is second to none. The restaurants are all 1st class with an amazing choice. The rooms are spacious and very clean and all the pools have lots of sun beds so no need to get up early, the animation team are also 1st class

Room Tip: All rooms are excellent
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Glen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this reviewResponded 15 April 2018

Dear Glen W,

Thank you so much for sharing such a lovely review on your stay at Steigenberger Aqua Magic Hotel.

It gives us immense pleasure to read that you had an amazing time again during your stay and thoroughly enjoyed our services and amenities.

Waiting to welcome you again for your sixth visit!

Best Regards,

Dieter Geiger
General Manager

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Reviewed 3 April 2018 via mobile

This is our third stay here we were picked up from airport and brought directly to the hotel. Again we had a double interconnecting room as we have a teenage daughter the room was spotless .We were just heading to the lobby when I met the house keeper we told him we would be here for two weeks a tip was given best money spent room spotless every day fridge filled with water and sparkling drinks.
Upgraded wi fi for 3 devices a small charge but we'll worth it. The food is great there is something for everybody sky restaurant fab one visit per stay tappenyakki we ate here twice excellent and so is noodle bar Italian also very good .This is a vibrant hotel perfect for adults and young children, amazing roof pool for adults only.
The beach is 3 mins away by foot or golf cart is available to drop you at beach, Again food served here all day. Fantastic beach and the guys set up towels and lounges for you so helpful. Many activities take place here with the animation team football on beach volleyball French boulles step arrobics the list is endless , again the staff working non stop and that includes the cleaners let it be in the main restaurant or on the beach.
We took a 1 day private snokellig tour booked outside the main restaurant ilios dive centre best day ever dolphins turtles and amazing snorkelling,excellent staff on board who took time with my wife to help her over come her fears with sea life
The animation team led by zico do a fantastic job trying to get everybody involved at poolside or beach and again at the show every night
The lobby is also good with some music and again great bar staff that never forget your name, real professionals credit to Hanny Azizz who seems to be always on duty. We requested a late checkout again no problem I would definitely recommend this hotel it has everything great staff with a great attitude and fantastic restaurants
Finally Elements nite club in the grounds of the hotel is a bit crazy but Well ran by a young man called Ellia, great escape if you are under 35
It also shows all the premiership matches in the evening. So there it is another fantastic stay with great staff that work non stop and some great guests Till the next time

Stayed: March 2018, travelled with family
3  Thank ainehennelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this reviewResponded 25 April 2018

Dear ainehennelly,

We would like to express our sincerer appreciation for taking the time in publishing your very detailed review of your recent holiday at Steigenberger Aqua Magic on this forum. It’s our pleasure, that you enjoyed our resort with its facilities and that we exceed your expectations. We appreciate your comments so much.

Thank you for being such an ambassador for our hotel which will help undecided holidaymakers in selecting our property for their forthcoming vacation at our destination and we are looking forward to welcome you soon for your fourth visit in order to pamper you once again.

Best Regards,

Dieter Geiger
General Manager

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Reviewed 3 April 2018

We have just returned from a weeks stay at this hotel and we loved it our room was 2400 which was lovely all the staff from reception to garden staff were excellent they couldn’t do enough for you, we spent our days at the roof top pool with mezzo looking after us and the guy that gave you the towels (forget his name) looking after us they were fantastic, food was all nice especially in the Italian on a lunch and we had one booking for an evening meal but in the restaurant there was always something to eat we sat at the adults only corner and it was fine , the staff in the lobby bar are just the best never forgetting your drink never having to sit with an empty glass well done we loved this hotel and if we are ever coming back this hotel will definitely be the one we stay at the staff are a credit to it

Stayed: March 2018
1  Thank karen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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