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Steigenberger Golf Resort
Ranked #12 of 18 Hotels in El Gouna
Certificate of Excellence
Reviewed 2 August 2017 via mobile

It was my 1st time in Elgouna, I was worried especially I had my family with me (7 & 2 years kids) to get fun their. From the start, I got the full response from the reception and their flexibility to change my room. It was good in every tip in term of room, room service, cleanliness and restaurant. Breakfast was good and have a lot of varieties for all tastes. I am totally recommend for individuals and families. Great time to enjoy the nature with good relaxation and good service. Tnx Steigeberger Golf Resort team and for sure I will come again soon.

Stayed: July 2017, travelled with family
Thank Mohamed I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerGolf, Guest Relations Manager at Steigenberger Golf Resort, responded to this reviewResponded 2 August 2017

Dear Mohamed,
Thank you very much for your valued time to evaluate our hotel and sharing your experiences. We are glad that you enjoyed your stay and that you were satisfied with our facilities and the hospitality. It was a pleasure having you as a guest and we would like to especially thank you for the encouraging words. We are looking forward to welcoming you and your family again and wish you all the best. Many regards, Your Steigenberger Golf Resort Team

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12 - 16 of 1,401 reviews

Reviewed 31 July 2017

this is not my first time to go there and will not be the last.. the hotel is very clean, quite and have a very beautiful scenes.
the staff are very friendly but last time was very hard to get any respond through the phone (either reception or house keeping).
the food is amazing and has a lot of varieties with very good taste (i only booked breakfast)
the rooms are big and clean with beautiful colors, however it does not feel like a 5 star hotel.. the amenities are very limited and not up to expectations (no bathrobes, no slipper, no shaving kit, no dental kit.. etc) .. also the bed and pillows are not that comfortable.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank a.rahman k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerGolf, Guest Relations Manager at Steigenberger Golf Resort, responded to this reviewResponded 1 August 2017

Dear Mr. A.Rahman,

Thank you very much for your valued time to evaluate our hotel and sharing your experiences. We are glad that you enjoyed your stay and appreciated our hospitality, culinary skills and location. Please trust that we will work on your mentioned remarks and we want to assure you that this is not our standard at all. Many regards, Your Steigenberger Golf Resort Team

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Reviewed 29 July 2017 via mobile

Staff are good and helpful but if you like to have a beer at more than 3% alcohol it's extra! If you like spirits that get you drunk.... extra! Basicly don't expect to get drunk unless you are prepared to pay a lot more than you would pay in UK. As for food, nothing special. Rooms are clean but nothing special. OVER PRICED AND DISSAPOINTED!!!!

Stayed: July 2017, travelled with family
2  Thank Stevieboyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerGolf, Guest Relations Manager at Steigenberger Golf Resort, responded to this reviewResponded 29 July 2017

Dear Stevie,

We are very sorry for your inconveniences, but our guests' priority is normally not "to get drunk" but to experience, as you wrote, good and helpful staff and an overall great time in our hotel with good service, of course this differs from person to person. Apart from that, in our all inclusive program, you find beer, wine (white, rose and red), various local spirits (vodka, rum, ouzo, gin and so on) and cocktails of all sorts which all have the same, if not even more alcohol percentage than the alcohol in Europe. We unfortunately do not understand what exactly you were missing. Kindly note that we do not mislead anyone in any kind as in our all inclusive formula it is clearly stated that imported alcohol of any kind is against extra charge. Nevertheless, we thank you for your feedback and wish you all the best. Please be assured that we have noted your remarks regarding food and the rooms and will discuss them. Many Regards, Your Steigenberger Golf Resort Team

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Reviewed 24 July 2017

The hotel is okay, not bad and not good either. The hotel has beautiful Gouna views, rooms are spacious but ground floor rooms don't get lots of sunlight. Food was at the main restaurant was ok, pool bar had better food in my opinion. The hotel has 2 pools, one is relatively small and the other one is bigger but they allow full body swimsuits there.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank NEmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerGolf, Guest Relations Manager at Steigenberger Golf Resort, responded to this reviewResponded 25 July 2017

Dear Emile,

Thank you very much for your time and effort to share your experiences in our hotel. We are glad that you have mostly enjoyed your stay and were satisfied by our culinary skills, the accommodation and the service. We apologize for not meeting your overall taste. We are looking forward to hopefully welcome you soon to make your next stay speical. Many Regards, Your Steigenberger Golf Resort Team

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Reviewed 24 July 2017 via mobile

That is the worest hotel staff I have ever seen in my life...stayed for 2 hours to check in...I booked a ground floor triple room with pool view and they gave a double room with garden view...the front desk personal should be sacked because simply they don't know which rooms are pool view and which one are garden view...the front desk manager "I think his name is Remon" saw me coming back to the front desk 4 times and didn't do anything becauae he was trying to get the mobile number of one of guests infront of everyone before she check out!!! The worest hotel I have been in El Gouna, recommend Sheraton Meramar or Movinpeck hotels which are much much better

Stayed: July 2017, travelled with family
1  Thank Aser E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteigenbergerGolf, Guest Relations Manager at Steigenberger Golf Resort, responded to this reviewResponded 25 July 2017

Dear Aser,

Thank you for sharing your experiences and your effort to evaluate our hotel, we are very sorry that your stay did not meet your expectations at all. Please be assured that we will work on your mentioned remarks. Kindly note that guest satisfaction is our highest aim, we wish you all the best. Many Regards, Your Steigenberger Golf Resort Team

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Additional Information about Steigenberger Golf Resort

Address: Golf Island, El Gouna, Hurghada 84513, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in El Gouna
#8 Spa Hotel in El Gouna
#10 Romantic Hotel in El Gouna
#10 Luxury Hotel in El Gouna
#11 On the Beach Hotel in El Gouna
Price Range: $111 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Golf Resort 5*
Number of rooms: 268
Official Description (provided by the hotel):
Situated at one of El Gouna's lagoons, in the middle of an 18-hole golf course, the luxurious Steigenberger Golf Resort expresses a mixture of modern architecture with a reflection of regional tradition. The hotel grounds overlook the championship golf course, lagoons, pool and lush gardens. Offering the finest cuisine and excellent service, the hotel caters to the sophisticated golfer and vacationer. Its close distance to the down town and marina of El Gouna invites to have a walk and discover El Gouna's facilities, restaurants, sports and water excursions. ... more   less 
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Also Known As:
Steigenberger Golf Hotel El Gouna
Steigenberger Hotel El Gouna
Steigenberger Resort El Gouna

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