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Reviewed 7 July 2017

Rooms are a bit dated and could use an update. Avoid Coastal Craft completely as the food is not good as we had to send it back. The Casino layout is without any rhyme or reason and is confusing to say the least. There is no outdoor pool, the indoor pool feels like a greenhouse and is way to hot and humid. The mattress is old and lumpy and not comfortable and the pillows are like cotton balls!

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with Caesars Entertainment
Thank 823gregga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 19 July 2017

Hi Gregg!

Thank you so much for your review! We are so sorry for any inconveniences during your stay. We will take your feedback into advisement and make adjustments needed. We thank you for staying with us and hope to see you again very soon!

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Reviewed 7 July 2017

We tried bringing our dog with us this time. Harrah's is a pet-friendly hotel and they even have a nice outdoor area for the pets. We always have a lot of options as far as slot games. The re-done pool area is beautiful. The rooms are always nice and clean. Starbucks was a nice addition. Food is always good. We usually dine at the Diamond Club or the buffet. Although not on the boardwalk, there is an outdoor walking route that is very nice with great views of the bay area and river. We also go to the other Caesar's properties on the boardwalk, Caesar's and Bally's.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with Caesars Entertainment
Thank X1138NApaulw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 10 July 2017

Hi Paul!

Thanks for your positive remarks! We are delighted to hear you enjoyed your experience! We hope to welcome you back soon! For your information, if you would like to go to the Boardwalk and don’t wish to drive, you can always ride our complimentary Total Rewards Shuttle. All you have to do is show the driver your Total Rewards Player Card to board and ride. If you do not have a player card it is free to sign up at any of our Total Rewards desks! Your next visit we suggest you try our restaurant AC Burger Co. which features classic American eats with modern flavor.

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Reviewed 7 July 2017

Waterfront room is very convenient to food areas and pool which is very tropical. close to valet area when time to check out. close to limited shopping and starbucks is right there which by the way needs more staffing to shorten the lines

Room Tip: Make sure that you push the door to fully close it because it does not close automatically. this must be fixed.
  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with Caesars Entertainment
Thank K2851JJgaryp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 10 July 2017

Hi Gary!

Thank you so much for your review! We appreciate your comments and will pass them along. We are so happy you enjoyed your stay. We hope to have you stay with us again very soon! Your next visit we suggest you try our restaurant Oshi Sushi & Sake for guests looking to try something new!

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Reviewed 7 July 2017

Beautiful property, lots to do, many shops & restaurants on-site. Lots of gaming. I did NOT like the fact that the pool was a Night-Club with a cover-charge, but we were also the oldest couple there. The Gelato was fantastic.

Room Tip: There was a group of kids on a wedding trip, who partied in the hall all night.
  • Stayed: June 2017, travelled as a couple
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Review collected in partnership with Caesars Entertainment
Thank K9617OAsusang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 10 July 2017

Hi Susan!

Thanks for your positive remarks! We appreciate your comments and will pass them along. We are delighted to hear you enjoyed your experience! We hope to welcome you back soon! Your next visit we suggest you try our restaurant Veracruz Mexican and Spanish Kitchen whose menu is inspired by Mexican and Spanish street food from the Veracruz region of Mexico and the Spanish city of Madrid.

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Reviewed 7 July 2017

Harrah's has started a new checkin/checkout service which works great. (check in on line at home)The food at the Waterfront is great and so are the services. Restaurants are great. The room was clean with no complaints. Did not use all the amenities in the room. Just the TV and room service. I'm there to relax, not work. Parking was ample and the staff is always helpful.

  • Stayed: June 2017, travelled as a couple
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Review collected in partnership with Caesars Entertainment
Thank 1GolfNut2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 10 July 2017

Hi!

Thanks for your positive remarks! We are delighted to hear you enjoyed your experience! We hope to welcome you back soon! Your next visit we suggest you try our restaurant AC Burger Co. which features classic American eats with modern flavor.

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