Got to the hotel, asked the manager if they gave military discounts and he said "no" everyone pays the same price. So than i asked again, and he said let me see your booking, and than he said "no" again. So than i asked if i can pay cash, and he said "no" your credit card has already been charged. Which i dont understand because booking.com specially asks you if you would like to pay in a different method when arriving at your destination. So over all horrible hotel, dirty and in a terrible area. And even worse employees/ manager.
Thank you for your feedback. I apologize your experience was anything less than completely satisfying. Your reservation was a third party reservation made with booking.com. We did explain to you we cannot change the reservation details or rate since you did not make the reservation with us. At the time of booking with booking.com you would have had to ask bookng.com what discounts they offer. We also did explain to you that your card had already been preauthorized as per hotel policy, and if you paid cash it would still take three to five business days for your money to go back on your account. Most guests love our clean comfortable hotel, convenient location in the heart of the casino district and our friendly helpful staff and manager. We are located walking distance to the beach, boardwalk, casinos, shopping and restaurants. We are very sorry we could not meet your expectations.
Everything was great! ...bed was comfy , room was warm ...the parking was perfect & close...the Cafe downstairs food was great.. I will definitely stay again.
Thank you for your feedback. I am so happy you found everything with your stay to be great. Even nicer to know you plan to stay with us again. We look forward to seeing you again soon.
Super clean room, efficient heat, good shower, comfy beds. Excellent price for a Friday night in AC.
Thank you for your feedback. I am so happy to know you plan to stay with us again. Also I am glad you found our hotel to be super clean, with good heat, shower and comfortable beds. We do try to keep our prices competitive. We look forward to seeing you again soon.
The hotel was nice.. The service was great . The breakfast was delicious. Also the price was right
Thank you for your feedback. I am really happy you found our hotel to be nice and our service great. Customer service is very important to us. I am glad you enjoyed the breakfast at our adjoining cafe. It is a favorite eating spot for guests and locals alike. Great to know you found our prices to be just right. We do work hard to keep our rates competitive. We look forward to seeing you again soon.