This was an eight-day stay at the Dann Carlton Hotel. The location cannot be beat, considering its central location. The decor is lovely. The staff are friendly. Rooms are comfortable, extremely clean and a nice breakfast buffet is available. During breakfast, one can ask for special requests for foods not on the buffet tables. The pool is divine and I appreciated sitting in the steam room off and on. The not-so-great elements are that although the staff is friendly, the pace of service is lacking. It took me three requests and two full days to get an iron delivered to our room. Our room needed to be changed (moved to a higher floor due to noise). I heard from the front desk, 1:00. then 2:00, then 10 more minutes, then another hour, etc. It was over a four hour wait. In the scheme of things, that is not bad. I just wished to have been told the proper amount of time in the first place so that I would have scheduled my day differently. My sense is that when I return, I'll consider coming back to the Dann Carlton. I will just come with a lower set of expectations when I need something from the staff.
- Official Description (provided by the hotel):
- We count with 200 rooms, 16 deluxe suites, and 9 conference rooms with capacity for 20 to 700 people, Italian restaurant, and international cafeteria, Lobby Bar, Revolving Bar and The Parisian Coffee Shop. Also, a commercial area with travel agencies, Business centres, Ladies Boutique, Financial Services 24 hours a day, swimming pool, Turkish bath, Jacuzzi, gymnasium, esthetics room, beauty parlour and barber's shop with all the comfort of a five star “deluxe collection” hotel. ... more less
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- Also Known As:
- Medellin Dann Carlton Hotel