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“Good location, but a lot of vendors on the beach”

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Hotel Almirante Cartagena Colombia
Ranked #44 of 158 Hotels in Cartagena
Reviewed 5 August 2017 via mobile

A really good location at the beach and at the same time only a short drive to the old part of Cartagena. There is even a hop-on hop-off bus that stops right outside the hotel and that will take you to all the most important sites for 40,000 pesos and valid for 48 hours.
There are many nice activities in and around the hotel, for example the casino to which we received a voucher when we checked in.

 Many of the reviews we saw before coming pointed out that the hotel is rather and this is correct. It could benefit from some renovation here and there and especially the furniture could preferably be replaced with something new.
By the way the pool is not as big as it looks on the pictures.
If you plan for a stay where you mainly intend to relax at the beach you will be better off booking a hotel in La Boquilla as the beach in Bocagrande is crowded with vendors who will be annoying you every two minutes.

Stayed: July 2017, travelled as a couple
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 29 September 2017

Dear Mr. Thomas H.

Thank you for your review, we are glad you enjoy your stay in our beautiful city. We are currently developing remodeling plans while maintaining the colonial influence that identifies some of our spaces.

We hope we have the opportunity of serve you again, so you can also enjoy the new things coming to our hotel in the medium term.

Regards. Iván Reyes S. - Jefe de Calidad

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13 - 17 of 1,262 reviews

Reviewed 22 July 2017 via mobile

Hotel is good value and the staff are frienfly and helpful.

Pool is a bit small but it's not too busy so is fine.

Right on the beach and close to lots of restaurants.

Rooms are clean and spaceous.

Quick cab ride to old city.

Stayed: July 2017, travelled as a couple
Thank raynman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 25 July 2017

Dear Guest.

We are glad that you enjoyed yor stay in our Hotel. We hope we have the opportunity of accommodate you once again when you decide to return to our beautiful Cartagena de Indias.

Best Regards.

Iván Reyes Salgado - Jefe de Calidad

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Reviewed 17 July 2017

Great hotel across from the beach, nice view. Near lots of restaurants, stores, bars, etc. A short taxi ride to the old city. Included breakfast buffet is ok but I wouldn't eat dinner there. Lots of great restaurants in Cartagena. Bartenders are wonderful. Wifi is slow. Gym is huge with lots of equipment. Was able to book a massage at the spa with 1/2 hour notice and it was great.

  • Stayed: July 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 25 July 2017

Dear Guest.

Thank you for your positive review. We are happy to see you enjoyed your stay.

We hope we'll be once again your choice in your next visit to Cartagena, until then, we'll be working to improve our service so you'll be satisfied with it. Right now our IT department is redesigning the wifi network in order to enhance the connection stability and speed.

Our Restaurant "Los Corales" have a diverse menu, with both local and international dishes; we invite you to give it a try and taste our flavors, believe us when we say this... you will fall in love with our food.

Best regards.

Iván Reyes Salgado - Jefe de Calidad

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Reviewed 16 July 2017

This hotel is nice and has all the acommodations you could want, including a pool, WIFI, beachfront location, good breakfast, among other things. However, it is a tall building and it is old and a bit dated. The whole city has this vibe so it fits, but I think I'd prefer staying in a different kind of boutique hotel, hosteria or bed and breakfast in the future.

Room Tip: beachfront view are always best
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  • Stayed: June 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Melanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 29 September 2017

Dear Mrs. Melanie.

We are grateful for your positive review, and we sincerely hope you enjoyed your stay at our hotel. We are currently developing remodeling plans while maintaining the colonial influence that identifies some of our spaces.

We hope you can stay with us again, and remember... all the magic and color of our city is just five minutes away.

Best regards - Iván Reyes S - Jefe de Calidad

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Reviewed 15 July 2017

For the 5 star price we paid I was expecting 5 star quality. They did not deliver. The airco made the room either to cold or to hot. Staying on the 5th floor there was noise every where. On the first night they even hosted a wedding with music that was on till 4 am. Restaurant staff ignores you untill you insist. What I also noticed was a general distrust towards the guest. I am not sure what they have been through but they must have had some pretty bad experiences and it shows in their way of conduct. The only real positive thing I have to say here is that the people at check-in and check out were friendly and helpful.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Patrick v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 29 September 2017

Dear Mr. Patrick.

Thank you for your review, we're always concerned about everything that may interfere with our guests satisfaction.
All of the points on your comment were checked, but it would be helpful if you can give us more details about them so we take the most effective actions in order to prevent these events to happen again.
We hope we have the opportunity of serve you again, so you can also enjoy of the new things coming to our hotel in the medium term.

Regards. Iván Reyes S. - Jefe de Calidad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Almirante Cartagena Colombia

Address: Avenida San Martin (Carrera 2) - Calle 6 # 5-125 (Esquina), Cartagena 130001, Colombia
Phone Number:
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 158 Hotels in Cartagena
Price Range: $115 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Almirante Cartagena Colombia 4.5*
Number of rooms: 258
Official Description (provided by the hotel):
Welcome to a five star hotel in historical Cartagena. Front beach located in the Bocagrande neighborhood,Almirante Cartagena Hotel is a modern hotel with elegant rooms and common areas to enjoy, an excellent place in the Caribbean for business and leisure. New Service: Satellite Television ... more   less 
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