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All reviewsa large sitting areasmall gymfelt completely safecheck in was easyold citybit datedhotel is locateda short cab ridevery nice staybocagrande beachbreakfast buffet isspoke englishthe location is perfectwalled citybellhoptaxispesos
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Reviewed 22 July 2017 via mobile

Hotel is good value and the staff are frienfly and helpful.

Pool is a bit small but it's not too busy so is fine.

Right on the beach and close to lots of restaurants.

Rooms are clean and spaceous.

Quick cab ride to old city.

Stayed: July 2017, travelled as a couple
Thank raynman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 25 July 2017

Dear Guest.

We are glad that you enjoyed yor stay in our Hotel. We hope we have the opportunity of accommodate you once again when you decide to return to our beautiful Cartagena de Indias.

Best Regards.

Iván Reyes Salgado - Jefe de Calidad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

Great hotel across from the beach, nice view. Near lots of restaurants, stores, bars, etc. A short taxi ride to the old city. Included breakfast buffet is ok but I wouldn't eat dinner there. Lots of great restaurants in Cartagena. Bartenders are wonderful. Wifi is slow. Gym is huge with lots of equipment. Was able to book a massage at the spa with 1/2 hour notice and it was great.

  • Stayed: July 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 25 July 2017

Dear Guest.

Thank you for your positive review. We are happy to see you enjoyed your stay.

We hope we'll be once again your choice in your next visit to Cartagena, until then, we'll be working to improve our service so you'll be satisfied with it. Right now our IT department is redesigning the wifi network in order to enhance the connection stability and speed.

Our Restaurant "Los Corales" have a diverse menu, with both local and international dishes; we invite you to give it a try and taste our flavors, believe us when we say this... you will fall in love with our food.

Best regards.

Iván Reyes Salgado - Jefe de Calidad

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Reviewed 16 July 2017

This hotel is nice and has all the acommodations you could want, including a pool, WIFI, beachfront location, good breakfast, among other things. However, it is a tall building and it is old and a bit dated. The whole city has this vibe so it fits, but I think I'd prefer staying in a different kind of boutique hotel, hosteria or bed and breakfast in the future.

Room Tip: beachfront view are always best
  • Stayed: June 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Melanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 29 September 2017

Dear Mrs. Melanie.

We are grateful for your positive review, and we sincerely hope you enjoyed your stay at our hotel. We are currently developing remodeling plans while maintaining the colonial influence that identifies some of our spaces.

We hope you can stay with us again, and remember... all the magic and color of our city is just five minutes away.

Best regards - Iván Reyes S - Jefe de Calidad

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Reviewed 15 July 2017

For the 5 star price we paid I was expecting 5 star quality. They did not deliver. The airco made the room either to cold or to hot. Staying on the 5th floor there was noise every where. On the first night they even hosted a wedding with music that was on till 4 am. Restaurant staff ignores you untill you insist. What I also noticed was a general distrust towards the guest. I am not sure what they have been through but they must have had some pretty bad experiences and it shows in their way of conduct. The only real positive thing I have to say here is that the people at check-in and check out were friendly and helpful.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Patrick v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan_Reyes_Salgado, Jefe de Calidad at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 29 September 2017

Dear Mr. Patrick.

Thank you for your review, we're always concerned about everything that may interfere with our guests satisfaction.
All of the points on your comment were checked, but it would be helpful if you can give us more details about them so we take the most effective actions in order to prevent these events to happen again.
We hope we have the opportunity of serve you again, so you can also enjoy of the new things coming to our hotel in the medium term.

Regards. Iván Reyes S. - Jefe de Calidad

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Reviewed 10 July 2017 via mobile

Booked a suite, got a (very bad) standard room and still they want to take the money for the suite.

Rooms are old, used and really no good. Not a nice place to arrive when you are tired after a long travel!

It is out of all my travels the far off worst experience I had in a hotel so far!

Stayed: July 2017
2  Thank WakeAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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