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Casa Bustamante Hotel Boutique
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Reviews (403)
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All reviewsminute walkwalled cityold cityquiet neighborhoodantique furniturerooms are largecolonial homebeautiful colonial househigh ceilingscab rideold housesafe walkfront gaterecommend casaking bedsmall hotelswimming pool
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Reviewed 22 August 2015 via mobile

The bedrooms are comfortable and big, each room has its own wifi, vintage decorations, great staff, four options for breakfast.
The location is near enough to the Walled City, but away enough to have zero noise at night.
Thank you for the amazing service!

Stayed: August 2015, travelled as a couple
Thank Florencia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this reviewResponded 8 November 2015

Thank you very much for your comments; we are glad that your experience has been pleasurable and we invite you to stay again in our hotel during your next visit to the city.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2015

Upon check -in time, we were worried about not beind located inside the walled city but fortunately the location is just five minutes walk out alone and away from the noise , when we got to the hotel we received a nice welcoming from the employees there making us to feel very enthusiasm . the staff are always taking care for your reservations , negotiate the best prices with taxi drivers and tours. i traveled with friends and the reserved rooms were spacious,very clean and comfortable , we loved the pool just for us and breakfasts were full and delicious . This hotel is an excellent option to staying in cartagena if you want to enjoy a great holidays . congratulations!!

  • Stayed: July 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank VGarrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this reviewResponded 8 November 2015

Thank you very much for your comments; we are glad that your experience has been pleasurable and we invite you to stay again in our hotel during your next visit to the city.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2015

I wouldn't repeat what others commented about the location, safe and service of the hotel which is on a positive side. Angela, Miguel, and the night person are very nice and helpful. all rooms are in patio. the negative side is, upon check in to room # 5 on day 1, I saw the faucet and basin not clean, you can see the soap left around the faucet handles from the previous occupant and remained there for 3 nights I stayed. They tidy up the room and bathroom, but they don't really clean it.

Room Tip: room # 5 is good, room # 6 window is block, dark and small
  • Stayed: July 2015, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank petfriendly_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this reviewResponded 8 November 2015

We are glad that your experience has been satisfying and we will consider your opinions for the comfort of all our guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2015 via mobile

Casa Bustamante Hotel is a great place to stay while exploring Cartagena....The location, the friendly staff, the delicious breakfast, the pool, and the exceptional attention to a guests' needs amounted to a wonderful experience and one where I felt I was a much welcomed guest. When I return there is no doubt in my mind that Casa Bustamante would be my first choice.

Stayed: July 2015, travelled with friends
Thank sanibel472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this reviewResponded 8 November 2015
Google Translation

Muchas gracias por su comentario; nos complace profundamente que su experiencia haya sido placentera y le invitamos a hospedarse nuevamente en nuestro hotel durante su próxima visita a la ciudad.

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Reviewed 14 August 2015

An old traditional house was transformed into a small boutique hotel (6 lovely rooms). It is only 5 minutes walk from the old historical town and if your plan is to relax it is perfect because you don't have to stand the noisy party nights of the historical town. The most kind people will serve you so that you have a pleasant holiday

  • Stayed: August 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Yogolf108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this reviewResponded 8 November 2015

Thank you very much for your comments; we are glad that your experience has been pleasurable and we invite you to stay again in our hotel during your next visit to the city.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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