We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service and food, great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Cartagena Morros
Ranked #33 of 158 Hotels in Cartagena
Certificate of Excellence
Reviewed 30 July 2017

Stayed for 5 nights, such a pleasant surprise. The location is great with direct access to the beach and very attentive security guards to look after your belongings. On our first day the power was out due to road works, but it wasn't a problem as Samid our ever-attentive receptions hauled our luggage up two flights of steps. Yoanna in the restuarant was fantastic and made sure at all times we had everything we needed despite there being many other guests. The food was great and very keenly priced, as were the cocktails. The Maitre also was also very attentive at all times. Estafania at reception also went out of her way to find out the place to buy emeralds. All in all a fantastic place to stay, near the airport, the beach and the old town, with excellent staff and services. Well will be back

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank GerHuesca_Spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketty C, Front Desk Assistant. at Holiday Inn Cartagena Morros, responded to this reviewResponded 1 August 2017

Dear GerHuesca_Spain,

On behalf of all the staff of the hotel, thank you very much for your comment, we are pleased to receive your opinions about the wonderful experience during your stay in our Hotel.

In our Hotel, we take responsibility with the service, the quality and the attentions to our visitors, what takes to offer to them every day the best thing.

We will be waiting for you in your next stay; it will be a pleasure to welcome you.

Regards,
Ketty Paola Consuegra Romero
Front Desk Assistant.
Ketty.consuegra@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (737)
Traveller rating
Traveller type
Time of year
Language
  • More languages

10 - 14 of 737 reviews

Reviewed 5 July 2017

Not a bad place with an excellent restaurant. There are other amenities but warned about going out on my own after five, especially on the beach.

The rooms were bright and airy and the reception are was clean and spacious. Not a bad place as a base for your adventures

Room Tip: ask for a beach view. The rest is rubbish!!
See more room tips
  • Stayed: May 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank mmorrisroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketty C, Front Desk Assistant at Holiday Inn Cartagena Morros, responded to this reviewResponded 7 July 2017

Dear Mmorrisroe,

On behalf of all the staff of the hotel, thank you very much for your comment, we are pleased to receive your opinions about the wonderful experience during your stay in our Hotel.

In our Hotel, we take responsibility with the service, the quality and the attentions to our visitors, what takes to offer to them every day the best thing.

We will be waiting for you in your next stay; it will be a pleasure to welcome you.

Regards,
Ketty Paola Consuegra Romero
Front Desk Assistant.
Ketty.consuegra@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

This property really exceeded my expectations, which were that of a basic Holiday Inn. We paid the additional $45/nightUSD for a king bed, ocean view room with balcony, which was totally worth it. The balcony was very pleasant overlooking the neighboring pool with panoramic ocean views.

The room itself was on the smaller side, but perfectly fine for 2 of us. That said, the shower has a transparent glass wall that looks out on the bedroom, so, if you're travelling with friends, request a room without one (if they exist). The bed was perfectly comfortable as were the pillows. Cleaning service was great each day.

Service was overall excellent throughout the property. The pool area was extremely comfortable with plush chaise lounges (a wonderful surprise considering my low expectations for a Holiday Inn), beach access was easy and secure.

The only thing that wasn't great was the food. Breakfast, while well-stocked and well-staffed, was abysmal unless you wanted cereal or other American food. There just weren't many appetizing options overall. The pool area also offered an unappealing menu of American fare.

Overall, the place was great. I would totally recommend it and stay there again.

Room Tip: Request one without a see-through glass shower wall.
See more room tips
  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank MX213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketty C, Front Desk Assistant at Holiday Inn Cartagena Morros, responded to this reviewResponded 30 June 2017

Dear MX213,

Thank you for taking the time to tell us about your experience at Holiday Inn CARTAGENA MORROS.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

We hope that you will give us the opportunity to serve you again in the future.

Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or ketty.consuegra@ihg.com.

Regards,
Ketty Paola Consuegra Romero
Front Desk Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

Beautiful hotel and restaurant. Hotel is pleasant, people are very friendly and sweet. Rooms are very clean, AC feels perfect for this heat. This hotel is well furnished and modern. Beach and pool are clean and easily accessible from the hotel. Spa is great and drinks are amazing.

Stayed: June 2017, travelled as a couple
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketty C, Front Desk Assitant at Holiday Inn Cartagena Morros, responded to this reviewResponded 21 June 2017

Dear Elizabeth,

On behalf of all the staff of the hotel, thank you very much for your comment, we are pleased to receive your opinions about the wonderful experience during your stay in our Hotel.

In our Hotel, we take responsibility with the service, the quality and the attentions to our visitors, what takes to offer to them every day the best thing.

We will be waiting for you in your next stay; it will be a pleasure to welcome you.

Ketty Paola Consuegra Romero
Front Desk Assistant.
Ketty.consuegra@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2017 via mobile

From the moment we arrived at the front desk until the moment we left, the level of custom service we received was incredible.

Upon checking in, we were offered an upgrade for a nominal fee. We weren't sure if we wanted to or not, so the gentleman checking us in said he would take us to the room first to see if we wanted it. We decided to go ahead and upgrade. He took us to our room and made sure everything worked before he left.

About ten minutes later, we had a knock on the door from room service manager making sure we had enough hangers. We told him that we our air conditioning control was broke. Within five minutes, maintenance was fixing it.

Everything at this hotel exceeded our expectations. The pool and bar area were really nice. The food at the restaurant was excellent. Security takes extra care to make sure you know where it is safe to go.

There are some pushy people peddling items and massages on the beach. Security tries to keep them away from the property area, but some still bothered me. We ended up staying at the pool area to avoid them.

Overall, this was an excellent property and we would definitely return.

Stayed: May 2017, travelled as a couple
Thank Luvnlifetogether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 June 2017

Dear Luvnlifetogether,

On behalf of all the staff of the hotel, thank you very much for your comment, we are pleased to receive your opinions about the wonderful experience during your stay in our Hotel.

In our Hotel, we take responsibility with the service, the quality and the attentions to our visitors, what takes to offer to them every day the best thing.

We will be waiting for you in your next stay; it will be a pleasure to welcome you.

Ketty Paola Consuegra Romero
Front Desk Assistant.
Ketty.consuegra@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cartagena hotels
9.1 km away
Hampton by Hilton Cartagena
Hampton by Hilton Cartagena
#39 of 158 in Cartagena
1,664 reviews
10.3 km away
Hilton Cartagena
Hilton Cartagena
#26 of 158 in Cartagena
2,388 reviews
0.3 km away
Radisson Cartagena Ocean Pavillion Hotel
Show Prices
Show Prices
Show Prices
0.3 km away
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena
#89 of 158 in Cartagena
611 reviews
1.1 km away
Hotel Las Americas Torre del Mar
10.3 km away
Hotel Dann Cartagena
Hotel Dann Cartagena
#18 of 158 in Cartagena
1,143 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Cartagena Morros? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cartagena Morros

Address: Anillo Vial Cra. 9 no. 34-166 La Boquilla, Cartagena 130002, Colombia
Phone Number:
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 158 Hotels in Cartagena
Price Range: $110 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Cartagena Morros 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome to our new Holiday Inn Cartagena Morros Hotel. It is our pleasure to offer you the most modern hotel for business and leisure, surrounded by a natural environment located in the north of the city at the exclusive area of Los Morros. It is a just few minutes from the Rafael Nuñez International Airport. We are specialists in providing security, quality, technology and excellent service.Just 5 minutes from the Rafael Nuñez Airport, with a spectacular view to the cienaga de la Virgen and direct access to the beach. You will enjoy our modern and comfortable rooms, restaurant, bar, pool, gym, parking, meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Evoline ltd, lastminute.com.au, Wotif.com, getaroom.com, Hotels.com, HotelQuickly, Hooroo Pty Ltd, TripOnline SA and Cancelon so you can book your Holiday Inn Cartagena Morros reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing