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Sina T
Sylt, Germany

Excellence choice to enthob cartagena

5.0 of 5 bubblesReviewed 15 May 2012via mobile
The Hotel has a very pleasant interior, the rooms were great and the location perfect: close to the center but on a quiet street. The breakfast was ok, not very special, but the dinner menu looked great. We didn't get to try it though, because during the "Cumbre" of all political leaders of the Americas, no food was allowed to be delivered for a while and the kitchen was out of options. The Internet connection was quite good, the massages we got at the pool were ok and cheap. Sometimes the bar wasn't attended but it never took more the 5 min for someone to arrive. All in all a pricy but very nice option for Carragena!
Date of stay: April 2012
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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Ana Maria P, Online Marketing Director at Ananda Hotel Boutique, responded to this review
Responded 18 May 2012
Thank you for visiting us and for your review about our services, you opinion is very important for us because we can improve even better in order to give the best service in Cartagena.

At our hotel, we want our guests spend a quality time and find Ananda as the best option to stay in Cartagena. We are glad we accomplish your expectations

Sincerely
Online Marketing Director
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,041)
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All reviews old town walled city juan david first floor lovely hotel quiet street an oasis lovely pool rooftop terrace beautiful courtyard a wonderful stay breakfast was included fresh fruit visiting cartagena carmen jacuzzi diego
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Reviewed 7 May 2012

We loved the hotel, and couldn't fault it. Staff were so helpful in organising restaurant bookings for us, in finding us a driver for the day, and in recommending things to do. The room was spectacular, the pool glorious- I seemed to be its sole user- the breakfasts good and the lunches- we had lunch there a couple of times- really attractively done. I would go back any time.... what a great place to stay in a great town. We had a ball.

Room tip: Ask for a balcony
Date of stay: March 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BabetteLondon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Maria P, Gerente at Ananda Hotel Boutique, responded to this reviewResponded 7 May 2012

Hi,

First of all thank you for your review, we really appreciate your words and we are really happy you spent a quality time at our hotel.

Personalized service is one of the most important things we need to do in order to have our guests happy in aour hotel and our city.

We hope to have you here any time and have a great time every time you come here.

Sincerely,
The manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2012

Beautiful hotel in Cartagena's old city.
This hotel offered us impeccable service and great sundowners on its beautiful terrace.

Date of stay: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Hans Rafael M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Maria P, Internet Marketing Director at Ananda Hotel Boutique, responded to this reviewResponded 13 April 2012

Hi, first of all we would like to thank you for your comment, we really appreciate your stay at our hotel and we are happy you received an excellent service.

We hope to have you here again and enjoy the beauty of our hotel and our city.

Sincerely
Internet Marketing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2012

Cartagena is tropical warmth with Colonial charm and Ananda Hotel is positioned to make the best of Cartagena. The rooms are quiet and comfortable but a little over air conditioned. The staff works hard to please but not all speak english. The rooftop terrace gives a panoramic view over the city and the little pool/spa on the roof is cool, perfect in the heat of the day. Our group booked the whole hotel and the staff worked very hard to arrange for massages etc which worked out pretty well with a bunch of last minute changes. Since it was only friends in the hotel we took it over like it was our vacation home. We would return in a heartbeat.

Date of stay: January 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TerriAnnSeattle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Equipo Anandá H, Gerente at Ananda Hotel Boutique, responded to this reviewResponded 9 September 2014

Dear Terri Ann

We deeply appreciate you took the time to share your experience with us. Every one of your important comments will be taken into account to fix any detail that needs to be adjusted in order to continue in our constant seeking for excellence.
We hope you give us the opportunity of staying with us in a next occasion, so that we can do our best to provide you with the best service and make of your stay a wonderful experience.

Have a very good day!

Sincerely,

Diego Manrique
General Manager
Anandá Hotel Boutique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2012

We were put here at the last minute due to a mix up in the bookings. So glad we were!!! I cannot say enough good things about the hotel. Staff were superb. Not all spoke English but some did perfectly. Rooms are lovely, not a suite as we expected, which usually have a separate living room, but all were en suite. Good air conditioning in the rooms as well as a fan. Bathrooms are well presented, with teak floors in the shower. Included breakfast was a great start to the day.
Location in the old city is perfect, short walk from lovely restaurants, other hotels nearby as well.
Both pools offered loungers with lots of towels. The rooftop one is great for sunbathing if that's your thing. Courtyard is great for breakfast and after dinner drinks. Or eat in the air conditioned restaurant. Food was very good.

Would I return ? Most definitely.

A Goodin

Room tip: Suggest a room on the 2nd floor (first floor to English people) so your not next to courtyard.
Date of stay: January 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tonyg504
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Equipo Anandá H, Gerente at Ananda Hotel Boutique, responded to this reviewResponded 9 September 2014

Dear Tony G.

Your comments are our biggest reward and the main reason to keep trying to do our best every time.
We’re very pleased to know that you enjoy your visit to our city and your stay with us.
We’ll certainly be looking forward to have you with us in your next trip to Colombia.
Have a very good day!

Sincerely,

Diego Manrique
General Manager
Anandá Hotel Boutique

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2011

Ananda is a great hotel in the old city of Cartagena. It is relatively new, so all the rooms and furnishings are nice. The staff is friendly and courteous. The rooms are quiet, which is great. There's isn't much of a swimming pool, but most hotels in the old city have no swimming pool, so it's sort of par for the course. The staff all speaks English too, which helps. They have a nice conference room which you can use for business meetings too (we did). It is kind of expensive, but well worth it.

Date of stay: May 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tj_herman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Equipo Anandá H, Gerente at Ananda Hotel Boutique, responded to this reviewResponded 9 September 2014

Dear tj Herman

We deeply appreciate you took the time to share your experience with us. Every one of your important comments will be taken into account to fix any detail that needs to be adjusted in order to continue in our constant seeking for excellence.
We hope you give us the opportunity of staying with us in a next occasion, so that we can do our best to provide you with the best service and make of your stay a wonderful experience.

Have a very good day!

Sincerely,

Diego Manrique
General Manager
Anandá Hotel Boutique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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