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All reviews bay view club level walled city old city floor to ceiling windows three levels infinity pool modern hotel pool staff pools are great caribbean sea ceviche taxi ride main restaurant high rise fitness center hotel is perfect
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Reviewed 6 April 2018 via mobile

Our whole family stayed for one week. Very relaxing. Pool is the best. A grocery store inside the building. Walking distance to old city and taxi is also easy to get from front door. The apartment has great ocean view. We will stay there again.

Date of stay: January 2018
Trip type: Travelled with family
1  Thank mding99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

I truly enjoyed my stay at the Hyatt regency. the property is beautiful and the staff were very accommodating. The hotel is outside of the old city, but its a short, inexpensive cab ride to get into the city. The spa experience was good,and the gym facilities were good as well. The pools were awesome and the pool staff was attentive. I would recommend this hotel.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Hyatt Hotels
Thank Sherrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

We had an ocean view which was spectacular: from my bed, I could see the ocean through the glass wall. The room was modern, with a deep tub and black out curtains. The walled city is just a few minutes by taxi. There is a gym with sufficient equipment for a complete workout. The room came with breakfast (fresh fruit, breads, cold cuts and eggs) as well as drinks & snacks in the evening. Staff were particularly helpful. The hotel backs a mall with a large supermarket and numerous shops. It was an overall wonderful experience.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Nicole_from_Trinidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

I had a seamless experience. I would definitely stay here again. Great staff, great service, and perfect location. The amenities are amazing and if you like working out, the gym has all the equipment you need.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank torresv5023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Everything about this stay was ruined by the absolutely worst service I have encountered at a hotel, EVER. From the snails pace check-in to the ignoring of even basic requests to no maid service and rude employees, the list goes on and on. Don’t waste your money here and pay a premium for horrendous service.

Date of stay: April 2018
Trip type: Travelled with friends
1  Thank oconnotj90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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