Some room as ok, some are not at all, specially the ones in front of the street, they are too old and too small. It's a big avenue and too noisy. Grasses should be thicker to reduce the noise, but this is not the big problem. There is some problem with the reception lady, she just doesn't have any will to help you, like if she would be the one doing a favor to you. She showed us a ok bedroom, but when we did the reservation, she gave us another worst one. We complaied and she said "this is what you get for reserving by TripAdvisor". Later on the Hot water was out and she offered us a hot bucket of water. Then came the noise problem. Breakfast was also OK, and the only real advantage to be there is the parking lot. It was a terrible experience and only thanks to the manager that moved us to another better hotel with cheaper fare that we felt the problem was solved. While that reception lady is there we don't recomment anyone to visit the hotel, no matter how cheap.
- Official Description (provided by the hotel):
- The Hotel Granada Real is an excellent choice for leisure travel accommodation, business or visits to the charming city of Santiago de Cali , where each room has been designed to meet any requirement with warmth and comfort.With its spacious new rooms you can enjoy with your family or friends more space and a better environment.Economic Room60 rooms specially designed for your comfort and tranquility, Central Air Conditioning, Fridge Minibar, International Direct Dial, Background Music, Satellite TV, Wifi Completely Free With 10Mbps SpeedIn addition, ample parking roofing, with capacity for 35 vehicles, constant security surveillance.All these technical details meet national and international standards of hospitality and tourism, to provide first class service and promote the wellbeing of our guests. ... more less
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