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“Santa Maria! this is the heaven of colombian hotels!”

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Hotel Spiwak Chipichape Cali
Ranked #2 of 95 Hotels in Cali
Certificate of Excellence
Reviewed 23 July 2017

To give you some idea of how impressed I am of this place, I'm writing the review and I haven't even left yet!!?......the drive from the airport was interesting with a police roadblock targeting only taxis and tourists!! (You can guess the rest!)
Hey!.....but this is Columbia right?
From the moment you walk in you are greeted with such professionalism. The manager Diego personally checked me in, so impressive
The bellboy Andreas was next, so friendly and informative..... It just keeps coming
Saul the barman, so friendly and told me I had a new friend in the bar.....him!.......wow!
Andre, the breakfast waiter..... This is like an Oscar speech but it's real
I'm staying in 1024 great room with balcony and views
Please stay here..... You will be thanking me!!

Room Tip: I hate wooden floors as not everyone is as respectful of those below as me. So I'm a top floor m...
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  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Bennet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 25 July 2017

Dear Mr. Lawrenson

Greetings from Hotel Spiwak Chipichape Cali.

We would like to thank you for sharing your detailed opinion about the experience you had while staying with us; we are very proud to hear such wonderful comments, and we are also very happy to know that you enjoyed your time with us.

At Hotel Spiwak Chipichape Cali we aim to become better day by day, and to offer the best services to everyone visiting us; therefore, your comments confirm us that we are doing things the right way, and that we are closer to becoming number one in the city of Cali. We are glad you liked our rooms, location, and that our bellboys gave you the excellent service you deserve.

Once again, thank you very much for your such a great review, we look forward to welcoming you back to our hotel.

Sincerely,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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29 - 33 of 975 reviews

Reviewed 11 July 2017

really great hotel with interesting spiral architecture, In the middle of the city, The weather is Caribbean in nature and the people really warm. the hotel has a mix of commercial and business, get a room on a high floor the view is fantastic

Room Tip: get a room on a high floor the view is fantastic
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  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank kennethf3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 13 July 2017

Dear Guest

We sincerely thank you for taking the time to review our hotel based on the experience you had with us. We are very glad to hear that you very much enjoyed our services and facilities.

At the Hotel Spiwak Chipichape Cali we strive to provide the best services to every single person that visit us; and thanks to your amazing comments, we know we are a little closer to providing a flawless experience so that we become the number one choice for travelers.

Again, thank you very much for your time and look forward to having you back with us soon.

Best regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017

Great Hotel with all the facilities you need. It is easy to was a couple of days just inside Hotel Spiwak, it is conveniently located above a commercial shopping center. The restaurant is amazing and the buffet breakfast was spot on. The pool area is great to relax in. The bed is amazingly comfortable! Had a perfect sleep in there super king size bed, felt like i was sleeping on a cloud. The only problem i had was the hotel doesn't have any parking. You will need to go down the road to a 24hr car park. The hotel will stamp your card but depending on who you get when you leave you may or may not have to pay. Apart from this i highly recommend staying here.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank davodavis269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 11 July 2017

Dear Guest:

Receive the kindest regards from Hotel Spiwak Chipichape Cali.

In the first place, we want to thank you for choosing us as your Hotel of preference in the city; having you as a guest was such a great honor.

At Hotel Spiwak Chipichape Cali, we work with dedication every day to be able to offer the best services and to fulfill all of our guests expectations. This is why we are very happy to know that you enjoyed your time with us. On behalf of our staff and management, we thank you for sharing your opinion; our guests feedback is always appreciated because it is a key element in the process of improving our Hotel and facilities.

Wishing you a wonderful week and hoping to have you back with us soon.

Sincerely,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

Exactly what you woul expect out of a 5 star hotel. Friendly staff, clean rooms. Breakfast buffet is greas as well as other restaurants. Great for families or business travelers. Sure you will enjoy you stay here

Room Tip: if possible get a jacuzzi suite
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  • Stayed: December 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Ciberteco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 5 July 2017

Dear Guest

In the first place, we thank you for taking the time to leave a review for us on Tripadvisor; your comments and opinions are very important because they let other people know that we work with much dedication every day so that we can become the best hotel in the city.

We are very pleased to hear that you enjoyed our facilities, that our rooms were clean, and that you received an excellent service from all our staff.

We look forward to having you back with us soon and, once again, thank you for your time.

Best regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

I traveled in January and was so busy with work I completely forgot to make a review on my stay. It was Fantastic as always, Stefany, Diego and Luis were Impeccable. They are always there anticipating my needs. I usually go to Visit my daughter and she always loves coming to the Hotel because its so clean and beautiful and the staff always treat her like a princess. We always stay in the King Luxury Suite With the Balcony. The View is beyond and there is truly nothing like stepping out to the balcony once you wake up in the morning. I go to the gym everyday right in the mall which is 1 minute away. I am going back in August and will stay for 9 days and I am looking forward to another beautiful experience. This place is definitely the only place i stay when ever i come to the motherland.

Room Tip: Book the Luxury King with Balcony For Amazing Views and Ample Space
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  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank _miguelenriquez79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 29 June 2017

Dear Mr. Enriquez

It is an honor for hotel Spiwak chipichape Cali, to have served you as our guest. It is even more important for us to know, that you and your daugther had such a pleasant stay.
We work every day to improve our quality standards and knowing that you consider our service as excellent, give us an insight that we are doing our job correctly.

Thank you so much for your comment; this is very important for us. We want to know our guest experiences and suggestions, and learn how we can improve. We would love to have your visit once again soon.

Best Regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Spiwak Chipichape Cali

Address: Avenida 6d 18 | Chipichape Mall, Cali 760046, Colombia
Phone Number:
Region: Colombia > Valle del Cauca Department > Cali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 95 Hotels in Cali
Price Range: $110 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Spiwak Chipichape Cali 4.5*
Number of rooms: 226
Official Description (provided by the hotel):
Hotel Spiwak Chipichape Cali - A Preferred Hotel has opened its doors in order to redefine the concept of luxury in hotels in Cali and in all of Colombia. This is the only hotel in Cali where business and pleasure come together to provide an experience beyond your highest expectations. ... more   less 
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