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All reviews shopping mall breakfast buffet nice mall living room the hotel staff easy access an excellent hotel reception desk business trip rooms are spacious hotel restaurant beautiful city staying at this hotel special thanks the entire staff chipichape gym
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Reviewed 11 July 2017

really great hotel with interesting spiral architecture, In the middle of the city, The weather is Caribbean in nature and the people really warm. the hotel has a mix of commercial and business, get a room on a high floor the view is fantastic

Room Tip: get a room on a high floor the view is fantastic
  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank kennethf3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 13 July 2017

Dear Guest

We sincerely thank you for taking the time to review our hotel based on the experience you had with us. We are very glad to hear that you very much enjoyed our services and facilities.

At the Hotel Spiwak Chipichape Cali we strive to provide the best services to every single person that visit us; and thanks to your amazing comments, we know we are a little closer to providing a flawless experience so that we become the number one choice for travelers.

Again, thank you very much for your time and look forward to having you back with us soon.

Best regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017

Great Hotel with all the facilities you need. It is easy to was a couple of days just inside Hotel Spiwak, it is conveniently located above a commercial shopping center. The restaurant is amazing and the buffet breakfast was spot on. The pool area is great to relax in. The bed is amazingly comfortable! Had a perfect sleep in there super king size bed, felt like i was sleeping on a cloud. The only problem i had was the hotel doesn't have any parking. You will need to go down the road to a 24hr car park. The hotel will stamp your card but depending on who you get when you leave you may or may not have to pay. Apart from this i highly recommend staying here.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Drop B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 11 July 2017

Dear Guest:

Receive the kindest regards from Hotel Spiwak Chipichape Cali.

In the first place, we want to thank you for choosing us as your Hotel of preference in the city; having you as a guest was such a great honor.

At Hotel Spiwak Chipichape Cali, we work with dedication every day to be able to offer the best services and to fulfill all of our guests expectations. This is why we are very happy to know that you enjoyed your time with us. On behalf of our staff and management, we thank you for sharing your opinion; our guests feedback is always appreciated because it is a key element in the process of improving our Hotel and facilities.

Wishing you a wonderful week and hoping to have you back with us soon.

Sincerely,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

Exactly what you woul expect out of a 5 star hotel. Friendly staff, clean rooms. Breakfast buffet is greas as well as other restaurants. Great for families or business travelers. Sure you will enjoy you stay here

Room Tip: if possible get a jacuzzi suite
  • Stayed: December 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Ciberteco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 5 July 2017

Dear Guest

In the first place, we thank you for taking the time to leave a review for us on Tripadvisor; your comments and opinions are very important because they let other people know that we work with much dedication every day so that we can become the best hotel in the city.

We are very pleased to hear that you enjoyed our facilities, that our rooms were clean, and that you received an excellent service from all our staff.

We look forward to having you back with us soon and, once again, thank you for your time.

Best regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

I traveled in January and was so busy with work I completely forgot to make a review on my stay. It was Fantastic as always, Stefany, Diego and Luis were Impeccable. They are always there anticipating my needs. I usually go to Visit my daughter and she always loves coming to the Hotel because its so clean and beautiful and the staff always treat her like a princess. We always stay in the King Luxury Suite With the Balcony. The View is beyond and there is truly nothing like stepping out to the balcony once you wake up in the morning. I go to the gym everyday right in the mall which is 1 minute away. I am going back in August and will stay for 9 days and I am looking forward to another beautiful experience. This place is definitely the only place i stay when ever i come to the motherland.

Room Tip: Book the Luxury King with Balcony For Amazing Views and Ample Space
  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank _miguelenriquez79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 29 June 2017

Dear Mr. Enriquez

It is an honor for hotel Spiwak chipichape Cali, to have served you as our guest. It is even more important for us to know, that you and your daugther had such a pleasant stay.
We work every day to improve our quality standards and knowing that you consider our service as excellent, give us an insight that we are doing our job correctly.

Thank you so much for your comment; this is very important for us. We want to know our guest experiences and suggestions, and learn how we can improve. We would love to have your visit once again soon.

Best Regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

Best hotel beds ever! The room was very quiet, the wifi works perfectly. The breakfast buffet was very varied, and well maintained. The location is perfect, next to a shopping mall. The hotel offers a wide variety of services from the spa, gym and transport services.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Enrique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Coord. Servicio al Cliente at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 29 June 2017

Dear Mr. Enrique

Thank you very much for taking the time to write a review about your stay at the Spiwak Hotel.

We appreciate every detail of your review, because we are working to strengthen our services to provide to our guests the bests attention as they deserve.

Wishing you a wonderful week and hoping to have you back with us soon.

Kind regards,

Diana Carolina Murillo
Guest Relations Manager
servicioalcliente@spiwak.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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