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All reviews upgraded to a suite seen better days the club lounge noodle station restaurant staff western restaurant very nice hotel river view noodles house keeping breakfast buffet five star hotel lobby bar rooms are large central location sichuan opera shopping area
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Reviewed 24 May 2016

Stayed there for three nights for a business trip. It's a old hotel located at good location in Chengdu city. The stuff is friendly and helpful. Breakfast was ok but nothing special. Rooms definitely need renovation for TV, a/c, and furniture.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank ulh4000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this reviewResponded 27 May 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the Sofitel Taihe Chengdu. and sharing your comments in Tripadvisor! It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sofitel Chengdu Taihe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2016

The check and out process went through very well. The executive lounge was the first lounge I have been to in China that actually functioned like a true lounge. The room was clean and the bed was very comfortable. The bathroom was not very private in the way it was designed and the shower was a little awkward due to the design but it had nice hot water. The room cleaner was fantastic and always working with a smile and very chatty.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this reviewResponded 25 May 2016


Dear guest,

Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve.
We will be grateful if you could allow us the opportunity of welcoming you once again in the near future.

Sincerely,
Sofitel Chengdu Taihe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2016

Stayed in an opera suite for three nights. Rooms were spacious and comfortable. Japanese style toilet in the bedroom and a normal one in the living room. Breakfast had a good Chinese selection but limited for western tastes. I would encourage you to try dandan noodles from the noodle bar at breakfast time! Although at breakfast they were cooking fried eggs, I would have expected a hotel like this to have an omelette stand as well. Similarly was disappointed you had to pay for sparkling water in the morning. Executive lounge was big and the choice of snacks and drinks was very good. Overall a pleasant stay.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Nikhil V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this reviewResponded 25 May 2016

Dear Guest,

Thank you for sharing your feedback from your recent visit to Sofitel Chengdu Taihe. It is pleased to know that our room (opera suite) helped in making your visit enjoyable. We strive to provide comfortable and friendly accommodations to our worldwide guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

At breakfast ,we serve different egg selection:fried egg,boiled egg,steam egg,poach egg and omelet .you can order egg at open kitchen.

Thank you again for your feedback and support, we look forward to welcoming you back in the near future.

Yours sincerely,
Sofitel Chengdu Taihe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2016

Just a short visit but everything was very good! Staff were very accomodating and our suite was excellent, well appointed and comfortable. The Club Lounge was perhaps not up to the standard of some of the other hotels we stayed in but Breakfast was good and all in all a very pleasant stay

Date of stay: April 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kymn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this reviewResponded 25 May 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the Sofitel Taihe Chengdu. and sharing your comments in Tripadvisor! It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sofitel Chengdu Taihe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2016

Date of stay: May 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this reviewResponded 17 May 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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