On my recent business trip to Suzhou, my colleagues found this restaurant on tripadvisor, and we decided to try it, as it was located relatively close to our hotel (Marriott).
First evening we were there was the best experience for our entire travel, the food was excellent and the setting of the restaurant and the service was all you could wish. They do not have any wine card, but you can go and select a wine, from a relatively but good selection. Most of us tried the 4 course menu with some selections and everybody was very happy with their choices. At the end we tried an ice wine with some fantastic dessert choices. This entire evening was 5 stars out of 5.
Because off this great experience, we decided to go back one week later, but it was like a different restaurant. From the first night I remembered the starter of Tuna/Advocado tartar was so good that I wanted to try it again. This was sold out, so I selected Chicken salad, but later found out, that the chicken salad was without any chicken. Could be a bird flu issue, but why wasn't I told? Then later when we wanted to redo the dessert experience, we were told that dessert were sold out! NO desserts available at all. As an explanation, we were told that the chef was not in, only assistant, ad he did not know how to do desserts!!!
This was a big chock to me, and I find as cheating customers - how can we be sure, what to expect, if the chef is only there sometimes?
I highly recommend people to call in and ask if the Chef is there or not, if he is not, choose something else....on the other hand, if he is there, hurry over there, it will be great!
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