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All reviews executive floor tallest building comfortable bed place to stay chinese culture great view of the city wonderful room air quality air pollution business trip railway station many choices lounge museum level lizzie vegetarian
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Reviewed 27 December 2019

It was a very short stay, arriving in the evening and leaving early morning, so I couldn’t experience all aspects of this hotel, however, at least it was all positive.

It is a nice tall building; furniture is good including a good working chair. Shower water pressure is good, and internet was acceptable.

The executive floor is connected by internal stairs to upper and lower floors.

Service was excellent.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank nomad6022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonShijiazhuang, 总经理 at Hilton Shijiazhuang, responded to this reviewResponded 30 December 2019

Dear valued guest,

Thank you for your recent stay at Hilton Shijiazhuang and we appreciate you take the time to provide us with your valuable feedbacks. As a landmark in Hebei Providence, Hilton Shijiazhuang stands as a 245 meters tall building. All the guest rooms are above 32nd floors which allow our guests to view the city's panorama during their stay. We hope to welcome you back again in the near future. Safe travels! Best regards, General Manager, Olivia Guan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2019

Howl, Rina, Lizzie, Coco, Jenny 1 and 2, Anthony, Angel, Charles and a tremendous team make this one of my most comfortable experiences. It is almost unfair to name names. The food in the 31st floor restaurant is always varied and wonderful There are many choices for non meat eaters. The prices are fair. The executive lounge offers consistent calm and complementary options including breakfast each day. The staff here and all round are well trained and outstanding. I have no complaint. Even where there is a little snafu of some sort, this is resolved very quickly.

Room tip: Executive Floors are suggested
Date of stay: December 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank blawhold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonShijiazhuang, 总经理 at Hilton Shijiazhuang, responded to this reviewResponded 16 December 2019

Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon.
Best regards,
General Manager, Olivia Guan

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Reviewed 30 October 2019 via mobile

What an unexpected delight
Many staff have worked or trained in New Zealand
The staff are outstanding- friendly with a smile
Wonderful room and with a responsive air conditioning temperature switch
Great bed with quality linen
Breakfast and Dinner buffet presented a wide range of food- too much to tempt you
Great view of the city - Pitt about the air quality of the city
Will definitely stay again

Date of stay: October 2019
Trip type: Travelled on business
Thank RKensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonShijiazhuang, 总经理 at Hilton Shijiazhuang, responded to this reviewResponded 4 November 2019

Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon.
Best regards,
General Manager, Olivia Guan

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Reviewed 24 October 2019

Hilton Shijiazhuang is a good Hotel ,but not upto itsi Name.Limited choice of vegetarian food and the breakfast spreadsheet is good if you are not vegetarian but not good for vegetarians . Hilton should really work on it too.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank khetanarun1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonShijiazhuang, 总经理 at Hilton Shijiazhuang, responded to this reviewResponded 24 October 2019

Dear valued guest,
Thank you for choosing Hilton Shijiazhuang and take your time to provide us with you valuable feedbacks. You satisfaction is very important to us. I will share your feedbacks with our F&B team and make improvements accordingly. We will make sure to be improved before your next stay. My team and I look forward to welcome you back in the near future.
Best regards,
General Manager
Olivia Guan

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Reviewed 21 October 2019 via mobile

I think its the best place to stay in Shijiazhuang. Location is good. Food is excellent, Front desk staff is very warm hearted. Definitely suggest to stay here. Rooms are cozy , Pool is good , bar is excellent. Concierge is very warm and helpful.

Date of stay: September 2019
Trip type: Travelled on business
Thank Himalayan46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonShijiazhuang, 总经理 at Hilton Shijiazhuang, responded to this reviewResponded 21 October 2019

Dear Guest,
Thank you for choosing Hilton Shijiazhuang and for taking the time to provide your feedbacks to us. We are glad to hear that you had an enjoyable experience with us and we look forward to welcoming you back soon.
Best regards,
General Manager, Olivia Guan

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