We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (167)
Filter reviews
167 results
Traveller rating
157
4
3
2
1
Traveller type
Time of year
LanguageAll languages
More languages
157
4
3
2
1
See what travellers are saying:
Filter
Updating list...
1 - 6 of 167 reviews
Reviewed 6 March 2017

New (2015-16) hotel across the Century bridge overlooking the city (10-15 minute taxi ride..$6US) Large, clean rooms with balcony. Outstanding buffet breakfast..Western, Chinese, plus others..largest choice I've seen. Managed by Intercontinental. Nice pool with exercise area and children's playground. Interior lounges are elegant and serve snacks but avoid ordering tea unless you like paying 56rmb (they only have high-end teas). Drinks and coffee are reasonable. Luckily,, they had a wine special during our stay (2 bottles of French wine for 199rmb) as wines are extremely expensive in China. Tip: if flying to Hong Kong, no need to get to airport too early....not a busy route and not much to while away time at the airport..Premium lounge is small and not well stocked.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank davCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
海口华彩华邑酒店, 公关经理 at HUALUXE Haikou Seaview, responded to this reviewResponded 15 April 2017

Dear davCanada ,

Thank you for taking time to write this detailed review about your recent stay at HUALUXE Haikou Seaview. We are glad to hear that you enjoyed many aspects of your stay.

HUALUXE is the new international luxury hotel brand by IHG, which celebrate the essence of Chinese hospitality. Inside the hotel, the feeling of the Chinese culture is all around, from the welcome host at the entrance with tradition Chinese gesture, great Chinese seasonal foods to the strong tea culture. There is a set of tailored made tea ware and complimentary authentic Chinese teas are offered in room, you may enjoy anywhere anytime.

The hotel locates by Haikou Bay and has great views of both Qiongzhou Strait and the city of Haikou. Should your travels bring you back this way, we hope to see you soon.

Ivy Luo
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

I've almost completed my three months stay at this very good hotel. Apart from some erroneous charges that I received, which the hotel is correcting, and also apart from hiking the room rate without prior notification, I can say that this is one very good hotel. Clean and modern, with smiling and helpful staff, specially Vivian from the front desk and Ken, the concierge. I recommend this hotel to anyone visiting Haikou.

Stayed: November 2016, travelled on business
Thank Ara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
海口华彩华邑酒店, Public Relations Manager at HUALUXE Haikou Seaview, responded to this reviewResponded 21 November 2016

Dear Ara S,

Thank you for choosing the HUALUXE Haikou Seaview as your three months stay venue. And thank you for your feedback. We apologize for the erroneous charges and room rate raise you encountered. We should have informed you the rate raise as soon as the policy settled. We appreciate you bring this to our attention and we have taken actions to make sure our guests have more comfortable stay experience at HUALUXE.

Also, I am pleased to hear you enjoyed your stay and I have let Vivian and Ken know that they helped you have a great stay with us. All of us at HUALUXE are passionate about hospitality. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests.

Should your travels bring you back to Haikou, we hope you'll stay with us again.

Safe travels

Ivy Luo
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2016 via mobile

Not a bad ihg hotel. Lobby is relatively small but the lounge and tea restaurant are very nice
Breakfast is very good and until 1030
The outdoor pool and beach are fun with children, a proper pool bar would be even better. When we were there the hot pool was switched off
The gym is on 11th floor, well maintained, has a great view over the bridge and harbor, but equipment is limited
Kids room is in the restaurant, so kind of strange if your kinds just want to play
Staff is very friendly
Although not far away from the city it can be impossible to get a car, taxi or didi . We waited twice for nearly one hour!
The rooms are nice, bathroom is huge thus living room is basically the bed facing the sea.
Automatic curtains are nice, but the windows are not much use for noise protection, one can hear music and boats from the early morning on

Stayed: November 2016, travelled with family
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
海口华彩华邑酒店, Public Relations Manager at HUALUXE Haikou Seaview, responded to this reviewResponded 14 November 2016

Dear Michael T,

Thank you for taking time to write this detailed review about your recent stay at HUALUXE Haikou Seaview. We are glad to hear that you enjoyed many aspects of your stay. Regarding the transportation, we regret that you didn't get perfect experience. Sometimes taxis may not easy to reach during rush hours in the morning and the evening in Haikou. Next time when you stay with us, please let our Concierge to help you book taxi for you in advance when you plan to go anywhere in the city.

Should your travels bring you back this way, we hope that you will stay with us again.

Ivy Luo
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2016

it is really new 5 Star Hotel, from Hardware to personal, the best in the world! The breakfast is a highlight, ever comparable to which 5*in different continents. What we can say goodbye and we will be here again.

Room Tip: seeview will be better
  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Vincent X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
海口华彩华邑酒店, Public Relations Manager at HUALUXE Haikou Seaview, responded to this reviewResponded 13 November 2016

Dear Vincent X,

Thank you for your recent stay at HUALUXE Haikou Seaview!

We are pleased to hear you enjoyed your stay and experienced our authentic HUALUXE hospitality. At HUALUXE, we indulge our guests with warm and attentive service that epitomizes what Chinese etiquette should be.

The hotel locates by Haikou Bay and has great views of both Qiongzhou Strait and the city of Haikou. Should your travels bring you back to Haikou, we hope that you will stay with us again.

Ivy Luo
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016

Anyone who thinks this maybe amongst the very best hotels in the world obviously hasn't traveled much. The hardware is first rate, the service is good for China but Haikou is still a tier 2 city in China. The sea view from the room is of a port harbor, so expect to see cargo boats not sailing boats. The rooms are new and clean. The beds are firm in a good way. I would've given this a hotel a 4+ star rating but I took off 1+ star because the hotel uses strong pesticides on a daily basis. You can smell the pesticides at the front door and by the children and adult pools. The pesticides used in China (or even elsewhere in the world) are likely to cause cancer over prolonged exposure. I cut short my stay here and moved to the Langham Hotel which is a new hotel 10 minutes away. No harbor view, but no pesticides either.

  • Stayed: September 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank MimiFromLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
海口华彩华邑酒店, Manager at HUALUXE Haikou Seaview, responded to this reviewResponded 14 October 2016

Dear MimiFromLA,

Thank you for choosing to stay with us at the HUALUXE Haikou Seaview.

I am very sorry to hear that your stay with us had to be cut short due to your concern over the use of plant insect sprays. As part of an international hotel group the sprays which we use to stop insects devouring the plants are approved for used throughout our areas of operation and in controlled use do not pose a danger carcinogenic or otherwise. I am very sorry that we did not have the opportunity to allay your fears at the time and that you felt compelled to move.

I hope that you will stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews