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2 - 7 of 13 reviews
Reviewed 25 February 2018

This property is looked off the main Haikou city centre so you will definitely have to take a taxi ride to town which will shave off anywhere from 20 to 50 mins of your time depending on the peak hours. However it links straight the an expressway that will take you to Sun Moon shopping district which comprises of 12 malls named after the 12 Zodiac signs.

Holiday Inn is a trusted brand and you will find that it maintains its standing here in Haikou. The morning buffet breakfast is good too and they even have a kids section. I love this property. Great balcony views and spacious rooms. High hygiene level and polite staffs. A special note to front desk manager Alan for his kind attention to my family stay.

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank PillowBook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2017

We have stayed in this hotel for three to four times. Cheap and cheerful. Experienced dripping bottom of sink during last stay. Service poor in the one restaurant. Food offering poor - and friend complained of "stale" fruit. During last stay - food was being taken away before breakfast cutoff time so even more limited offering.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank freddietsang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rose C, 销售总监 at Holiday Inn Express HAIKOU WEST COAST, responded to this reviewResponded 21 February 2017

Dear Guest, Greeting from holiday inn express hotel haikou .we feel sorry for your case during stay in our hotel ,we will communicate with Food & Beverage department ,to improve our service and dishes ,thanks for your comment ,it is important for us .we look forward to serve you again, all the best to you and your family !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2015

Got a special price due to group booking and was also offered the duplex suite ( down stairs sitting room with bedroom upstairs ) at standard room prices. We also discovered that we could use the swimming pool next door FOC so basically enjoyed the stay. The restaurant at the lobby level is relatively expensive and may be better off eating at the Sheraton opposite the road....

  • Stayed: November 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Ianfung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2015 via mobile

Stayed 1 night and service was really good even if communication is difficult (low command of English). No much to see unless you visit near by restaurants with lots of good sea food options. Good place for rehashing. Try rooms with a front (sea) view.

Stayed: March 2015, travelled on business
1  Thank FVentura357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 20 January 2018 via mobile
Google Translation

Stayed: January 2018, travelled as a couple
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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