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All reviews sea world ferry terminal the executive lounge eden garden sea view rooftop bar great hotel seaworld area main building hong kong airport diamond member restaurants and bars the outdoor swimming pool fantastic stay business trip rooms are great top floor
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Reviewed 11 December 2017

Have traveled to China for more than 25 years and can not think of a better place to stay. No request was too much!Great staff and facility! The lobby is very impressive and a great place for meetings.Will continue to stay here.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank 735aldens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Shenzhen S, Public Relations Manager at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 13 December 2017

Greeting from Hilton Shenzhen Shekou Nanhai.

Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write down you experience. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one.

Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities.

We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

Both the nanhai and the nanhai wing Hilton’s are excellent hotels. Rooms are modern and large and the service very good. The location is right next to sea world which has plenty of good restaurants and bars. Only issue is check you get the best rate as it vary and get expensive!

Stayed: December 2017, travelled on business
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Shenzhen S, Public Relations Manager at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 6 December 2017

Greeting from Hilton Shenzhen Shekou Nanhai.

Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write down you experience. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one.

Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities.

We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

Service, style and beauty is the key factor of this hotel. Rooms are exceptionally well equiped and comforatable. Beds are extremely comfortable and clean. My compliments to all. Thank you for a comfortable stay.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Gerard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Shenzhen S, Public Relations Manager at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 4 December 2017

Greeting from Hilton Shenzhen Shekou Nanhai.

Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write down you experience. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one.

Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities.

We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

As always this hotel was excellent. I stay about 8 times a year and would not stay anywhere else. As a diamond member I was upgraded to a better room than I booked but the upgrade could have been better for the price I paid. Elina in the executive lounge was very helpful as always.

Great location very near to seaworld bars and restaurants.

Room Tip: I recommend a suite in the Nanhai wing. Good for smokers as rooms have balconies.
  • Stayed: October 2017, travelled on business
    • Sleep Quality
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Thank st3wart13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Shenzhen S, Public Relations Manager at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 29 November 2017

Greeting from Hilton Shenzhen Shekou Nanhai.

Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write down you experience. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one.

Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities.

We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

It's been some while never stay with Hilton, the quality of stays during my business trip in Shenzhen were absolutely outstanding. The hotel is maintaining well and services of the staffs are guarantee not disappointing of the guests. The only thing regret is the construction activities surrounding the hotel are always there, and I could hear very clear metal falls and people shouting all the time during middle of night. Woke up couple of times just to ensure there are nothing serious things happened. GOD blessed.

  • Stayed: November 2017, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts
Thank loksengjamesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Shenzhen S, Public Relations Manager at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 27 November 2017

Greeting from Hilton Shenzhen Shekou Nanhai.

Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write comments for us.

Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities.

We have noted your comments regarding the noise And would like to apologize for the inconvenience caused. I would like to assure you that I have discussed your feedback with the department heads concerned, to take the corrective measures for overall improvement.

We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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