While this is not the most authentic hot pot experience you can have in China, it is an excellent option for those who do not speak Chinese. That being said, the Chinese love it also. This restaurant chain is renowned for their excellent professional service, and "extras", like Chinese dance performances, free popcorn and covers for all your coats, bags, phones, etc, to protect from splashes. The menu has pictures, many staff speak English, and those who don't are very patient with non-Chinese speakers. How it works is you first order what kind of soup you want. We always get a split pot, one side with tomato soup and one side with spicy chicken soup. The pot is set in the center of the table and is very soon boiling. You order all the items you want to cook in the pot. There is not normally chicken, but lots of thinly sliced beef and lamb, fish, crab, loads of green veggie options, boiled quail eggs, potato slices, and small pieces of corn on the cob. You must also get the Kung Fu noodles, which come with a show of the noodle master stretching and dancing with the noodles. Once you order off the menu you go to the condiment bar and make yourself a plate of cold appetizers, like cucumber, peanuts, cherry tomatoes. And fix a bowl of condiments to dip your cooked foods into. There is a huge variety, so have fun and experiment. I suggest a healthy portion of peanut sauce, sesame sauce, soy sauce, garlic, chilis and cilantro. Most locations are very busy, so expect a wait, but it won't be long, and they normally give you snacks and drinks while you wait.
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