I stayed in the hotel with my wife (she also wrote a review a few days ago) in the beginning of May. The hotel itself does not stand up to the standards that I am used in Intercontinental, the property looked old and not properly maintained. BUT (capital letters) the staff, even though most of them did not speak much English, they were super nice, all the time smiling and doing everything to try to make you happy... I was really amazed by the way they treated us. There is one person in particular, Bella Xu, who cared for us as I have never seen any other staff doing (just a simple sample, we asked her for the name of a song that was playing in the restaurant, she waited until her job finished, and in her free time she went to ask everyone until she found it, she recorded it and ask her friend to write for us a letter in English (her English was not that good) then she went to look for us until she found us to gave us the song... amazing her devotion to the job and her will to maximize guest satisfaction).
Although it is quite far from Shenzhen and Guanzhou, it is really worthy the time you spend to get there. The surroundings are amazing, not just the quite nice hot spring water pools, but all the mountains, the greenery... full of mountain tracks to get lost for hours.
I would definitely go back if I am near the area.
- Official Description (provided by the hotel):
- InterContinental Huizhou Resort is located only 90 minutes from Shenzhen and 120 minutes from Hong Kong. Set in a lush green valley with 360-degree panoramic views, InterContinental Huizhou Resort offers 220 stylish guest rooms and villas, five restaurants and bars, a ballroom and seven meeting rooms, a Spa and scenic golf course. ... more less
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- Also Known As:
- Intercontinental Huizhou Hotel Huizhou