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44 - 49 of 6,567 reviews
Reviewed 24 May 2017 via mobile

We stayed with the Kempinski FZ for 5 nights, had a wonderful time with all the helpful staffs and managers. I recalled a memorable experience that a young beautiful lady in red dress from Guest Relation( named Raisa?), offers very patient and helpful guide to surrounding activities options! Thank you for the hospitality, we felt being special! Would definitely re-visit the hotel!

Date of stay: May 2017
Trip type: Travelled with friends
Thank Matthew S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KempinskiFuzhou, General Manager at Kempinski Hotel Fuzhou, responded to this reviewResponded 26 May 2017

Dear Matthew,

Thanks for staying with us and for taking time to share your feedback with us. Your comments will assist us to continuously improve our services and provide our guests with a positive memorable experience.

We are certainly looking forward to the possibility of welcoming you back to the Kempinski Hotel Fuzhou in the near future. If there is anything that we can do, to make your next stay more comfortable and enjoyable, please do not hesitate to contact us.

With best regards,

Carsten Wiegandt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

The hotel is excellent for business and tourist travels. Staying at the hotel gives a lot of opportunities. Shopping, Walking in the park, close to the city mall and good restaurants. The Service on the hotel is really good and the food is splendid.

Room tip: Good standard all the way
Date of stay: May 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Thaukebo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KempinskiFuzhou, General Manager at Kempinski Hotel Fuzhou, responded to this reviewResponded 24 May 2017

Dear Mr. Thaukebo,

Thanks for staying with us and for taking time to share your feedback with us. Your comments will assist us to continuously improve our services and provide our guests with a positive memorable experience.

We are certainly looking forward to the possibility of welcoming you back to the Kempinski Hotel Fuzhou in the near future. If there is anything that we can do, to make your next stay more comfortable and enjoyable, please do not hesitate to contact us.

With best regards,

Carsten Wiegandt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

Although I didn't have time to enjoy the luxury service due to my business trip for 1 night, However, I was happy with the modern and comfortable rooms, awesome breakfast and great location. Hotel was near with the shopping mall, so it was quite convenient to people that not from local.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kitty L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KempinskiFuzhou, General Manager at Kempinski Hotel Fuzhou, responded to this reviewResponded 24 May 2017

Dear Kitty,

Thanks for staying with us and for taking time to share your feedback with us. As Europe’s oldest luxury hotel group, Kempinski Hotel is celebrating our 120 Anniversary in 2017. We are committed to providing our guests with memorable journeys inspired by exquisite European flair since 1897.

Your comments will assist us to continuously improve our services and provide our guests with a positive memorable experience. We are certainly looking forward to the possibility of welcoming you back to the Kempinski Hotel Fuzhou in the near future. If there is anything that we can do, to make your next stay more comfortable and enjoyable, please do not hesitate to contact us.

With best regards,

Carsten Wiegandt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

one of the best hotel in Fuzhou, awesome service during my stay. I had a wonderful trip with this hotel! Highly recommended! The best thing is the staff in kempinski provided luxury high standard service to customers. Good Job!

Date of stay: April 2017
Trip type: Travelled as a couple
Thank billyj446
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KempinskiFuzhou, General Manager at Kempinski Hotel Fuzhou, responded to this reviewResponded 24 May 2017

Dear Billy,

Thank you for staying with us and for taking time to share your feedback with us. As Europe’s oldest luxury hotel group, Kempinski Hotel is celebrating our 120 Anniversary in 2017. We are committed to providing our guests with memorable journeys inspired by exquisite European flair since 1897.

Your comments will assist us to continuously improve our services and provide our guests with a positive memorable experience. We are certainly looking forward to the possibility of welcoming you back to the Kempinski Hotel Fuzhou in the near future. If there is anything that we can do, to make your next stay more comfortable and enjoyable, please do not hesitate to contact us.

With best regards,

Carsten Wiegandt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017

Great Hotel with comfortable rooms, best service, great breakfast and perfect management. The restaurants are absolutely recommendable - especially the 22nd floor - the best steak I've ever got. Come and get your own experience!

Steffen Allspach

Date of stay: May 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Markus L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KempinskiFuzhou, General Manager at Kempinski Hotel Fuzhou, responded to this reviewResponded 26 May 2017

Dear Markus,

Thank you very much for choosing Kempinski Hotel Fuzhou as well as sharing your comments and feedback with us. Your comments will assist us to continuously improve our services from "Good to Best" and provide our guests with a positive memorable experience.

We are certainly looking forward to the possibility of welcoming you back to the Kempinski Hotel Fuzhou in the near future. If there is anything that we can do, to make your next stay more comfortable and enjoyable, please do not hesitate to contact us.

With best regards,

Carsten Wiegandt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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