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All reviewsexcellent hotelin townpuerto natalestwo blocksone nightwelcome drinkhotel restaurantthe main squarelamban easy walkairport transferquiet streetclean roomscomfortable hotelwithin walking distancethe busen route
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Reviewed 21 February 2015

We only stayed one night and had a very comfortable room with a small balcony at the front of the hotel. No air-conditioning so we had to leave the door to the balcony open at night to keep cool. Fortunately, there was not much night traffic on the street after midnight so we were not disturbed.
The bar area is small and the bar man had a problem in making a gin and tonic - but he recovered and it was fine.
Breakfast was good but the waitress had a very load voice that she used to great effect in the kitchen and probably didn't realise that we could all hear her in the dining room - she should be reminded that the door to the kitchen isn't sound proof!
Only a short walk from the main shopping area and restaurants.

Room Tip: The room we had at the front of the hotel got quite warm even with all radiators switched off, and it was only 8 degrees C outside. See if they have a room with aircon or ask for a fan.
  • Stayed: February 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MalcolmM1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this reviewResponded 21 February 2015

Dear guest,

thank you very much for your feedback.

Certainly we will work to improve the services in that you have left us comments.

Best regards,

Enrique Garín
Gerente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2015

We stayed here one night on way to driving up to Torres del Paine NP. It is in a good like location about 5 minutes walk into the heart of the city. Our room was large with two double beds. The bathroom was tired and had a large disabled fitted shower. Breakfast was good. For convenience, price, location it was good. Yes we would stay their again.

  • Stayed: February 2015, travelled with friends
    • Value
    • Rooms
    • Service
Thank Angela075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this reviewResponded 21 February 2015

Dear Guest,

we are very grateful for your feedback and happy that your stay was enjoyable.

Best regards,

Enrique Garín
Gerente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2015

We stayed just one night at this hotel on en route to Puerto Montt and it was very good. The welcoming reception was very re-assuring with a Lady whose English was excellent and who was so helpful in resolving some travel issues for us. It makes a big difference when you arrive with some problems. The double room on the ground floor at the side ( 206) was very quiet but the area is quiet generally and yet the main streets are only 10 minute walk away. So a good location for walking into town for dinner. Breakfast in the morning was good quality and the service very prompt. Good wifi and a couple of computers in the bar area to check in on-line if you need them.

  • Stayed: January 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this reviewResponded 19 February 2015

Dear guest,

thank you for your comments, we are happy to know that you enjoy our service.

Best Regards,

Enrique Garin
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2015 via mobile

We stayed here for several nights including in and out to different areas in Chile , service was great, very nice breakfast, rooms and wifi. Can't ask for more. The hotel is located in the fashionale area of Golf and takes 15 minutes by subway to go downtown

  • Stayed: February 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank AdelZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this reviewResponded 18 February 2015

Dear guest,

you will probably stay at the Rey Don Felipe hotel in Punta Arenas, and we welcome any comments about our services, but I think the comment you just made corresponds to a hotel in the city of Santiago.

Best regards,

Enrique Garin
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2015

Very kindly, helpfull-we felt very welcome as a guest-although we stayed for one night. good service!" The personal satisfied the guest's individual needs. Rooms are large, Breakfast was good. We would recommend the hotel every time.

  • Stayed: February 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Norma N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this reviewResponded 18 February 2015

Dear Guest,

thank you for your comments, we are happy to know your stay was good.

Best regards,

Enrique Garín
Gerente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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