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“Top Quality Service with a SMILE”
Review of Parklane Hotel

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Parklane Hotel
Ranked #135 of 361 Hotels in Siem Reap
Certificate of Excellence
Reviewed 17 September 2012

I spent four nights in Siem Reap and decided to stay at Parklane following other reviews on Trip Advisor. I was not disappointed the service in this hotel was amazing, they would do anything for you and were always so welcoming. The price for the room was very reasonable and the room clean but it was the welcoming service that made me smile every time I walked through the doors that made it for me.
They arranged a tuk tuk to take me to Angkor Wat and the driver was very nice and very reasonable price to take you there for the full day.
I only had dinner once in the restaurant and the food was lovely.
Would definitely stay at this hotel again just for the service.

  • Stayed: August 2012, travelled solo
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1  Thank Ymmijg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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278 - 282 of 694 reviews

Reviewed 11 September 2012

stayed there for 2 nights and was very happy with both price and service.
They even offer half day rates, which was amazing!!
The staff at the reception were very helpful in arranging us transportation.
Will definitely stay again.

  • Stayed: September 2012, travelled with friends
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1  Thank nikhil_b77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2012

We stayed here at the end of July. We booked a deluxe double room and we got a triple room.

The room was reasonably nice. It was far from the fanciest hotel we ever stayed in but it was more than adequate. The room and bathroom were well cleaned each day. There was a small issue with the bath/shower where water flowed out the back between the gap of the back of the bath/shower the wall but we rectified this by putting a towel in the gap between the bath/shower and the wall.

We availed of the hotels free tuk tuk pickup from the airport to the hotel which was appreciated. The hotel offered a number of tour packages to see the temples at Angkor. These were reasonably priced and we availed of the 2 day tour of the temples by tuk tuk. We left at 9.30am which was a bit later than the suggested time of 8am but this did not make a difference as we finished our first days itinerary at 3.30pm. The second day we were told by the hotel receptionist that we would need to leave at 8am in order to see all the sights which were on the day 2 itinerary. I am not sure if we were quick seeing all the temples on day 2 but we ended up finishing at 2pm. We were meant to see the sunset on the second day but as we were finished early and it had started raining we decided to finish up early for the day. It cost $28 for the tuk tuk for the two day tour. The guide was extremely nice and helpful and even bought us some pineapple!!

The breakfast was a mixed buffet each morning and it was quite poor. The food was a mix of noodles/rice, some form of eggs, and other assorted items such as sweet bread, vegetables and pancakes. There was also toast available. Breakfast was supposed to finish at 10am each morning but one of the mornings we went down to breakfast at 9.35am and all the stands had been cleared and cleaned away. As a number of large groups stayed in the hotel and they were heading to the temples early in the morning one of the mornings we went to breakfast after 8.30 there was not a lot of items remaining and what was left seemed to have been there a long time.
The wi-fi connection was reasonably good apart from one of the days when it dropped out for a full day which was an inconvenience as we were trying to book flights home.

The hotel offered room service from the kitchen which we availed off twice. Each time it took over 45 minutes for the food to be brought to our room. Also we ordered the same dish twice and it ended up tasting completely different each time!

The hotel itself is in a good location and you could walk to Pub Street in about 15-20 minutes.

  • Stayed: July 2012, travelled as a couple
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1  Thank kingciaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2012

I stayed in Parklane hotel 3 nights. Very excellent.
Staff is very friendly and helpful. Reception speak English fluently.
Room is clean and mordem.
Free water, coffee and tea everyday.
They have many travel programes (ex: around the Siem reap city, visit to Angkor) which is cheap.
Location is good. It is from this hotel to pub street about 200m.
There is a problem with hot water in the bathroom. It is a small problem.
If I come back to Siem Reap, I will probably stay in Parklane hotel.

  • Stayed: September 2012, travelled with friends
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1  Thank Mong Huyen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2012

The staff at Parklane hotel are what make this place such an excellent choice. They are extremely helpful and friendly! They always have smiles on their faces and always offer advice and help.

I missed an outing my tour group was doing by a few minutes an they had left, the supervisor a lovely girl named Sopheap offered to ride with me to the location to show me where they were! The receptionist Bora also showed me locations where the locals go for nightlife and came out with me after his shift! The staff at Parklane genuinely are caring people and my experience there proved that!

  • Stayed: September 2012
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1  Thank DeviantAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parklane Hotel

Address: Taphul Street, 700m from Pub Street | Tapoul Village, Svay Dangkum Commune, Siem Reap 17252, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #135 of 361 Hotels in Siem Reap
Price Range: $19 - $36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parklane Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Parklane Hotel offers comfortable accommodations within walking distance of entertainment, dining and shopping locations. It provide massage services, room service, as well as vehicle rental facilities. The famous Pub Street is only a few minutes walk away, while the International Airport is a 15-minute drive from Parklane Hotel. All rooms at Hotel Parklane are air-conditioned and feature bathrooms with bathtub and shower. They also come with cable TV, minibar, a safe and a work desk. Parklane offers an on-site restaurant for the convenience of guest. Guests can request to enjoy their meals in the privacy of their rooms or villas. Newspapers are also provided upon request,help full and friendly staffs. ... more   less 
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