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All reviews front desk room was clean waffles would stay here again queen bed rooms are nice pool area the breakfast area morning breakfast comfortable hotel cleaning staff tennessee roadhouse standard fare nice breakfast staff was very friendly hot breakfast next morning
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Reviewed 23 February 2018 via mobile

For the price this is a great place to stay at. The pool is nice and big for the kids. The king suite we got was very nice and clean. It was very spacious and had a nice hot tub as a bonus. Free breakfast was good and the staff are all very friendly.

Stayed: January 2018, travelled with family
Thank 00seva00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeckyArvidson, General Manager at AmericInn Lodge & Suites Alexandria, responded to this reviewResponded 26 February 2018

Dear Guest,
Thank you for the great survey! We strive to achieve great customer service and hospitality to all our guests. Your review is appreciated. We want all our guests to feel like this is their home away from home. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

Below zero temps when we checked in. We were given immediate, helpful and friendly service. Thenext morning the lady who took care of the breakfast area visited with us personally, gave cold weather advise and give us directions to where we wanted to go.

  • Stayed: February 2018, travelled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank M8020JGgeorgec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky A, General Manager at AmericInn Lodge & Suites Alexandria, responded to this reviewResponded 7 February 2018

Dear Guest,

Thanks for the great review! I happy you enjoyed your stay and our staff was able to assist you in your visit.

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Reviewed 7 December 2017

We do not travel, and besides the staff, the guest that helped us was absolutely amazing. We stayed for a hockey game, and the other parents were so helpful, that I was in disbelief. It is hard to find such nice people in a larger city.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank 95betsyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky A, General Manager at AmericInn Lodge & Suites Alexandria, responded to this reviewResponded 9 December 2017

Dear Guest,
Thank you for the great survey! We strive to achieve great customer service and hospitality at the Alexandria AmericInn. I appreciate your review, as we want all our guests to feel like this is their home away from home. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

Even though the hotel was extremely busy, the front staff personnel were exceptional! Our room was ready upon arrival and we had no issues with the hotel or staff. The only negative about the hotel is that the bathroom area is small. Restaurants within walking distance was a plus!

  • Stayed: December 2017, travelled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank 640christyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky A, Manager at AmericInn Lodge & Suites Alexandria, responded to this reviewResponded 9 December 2017

Dear Guest,
I am happy you had a wonderful stay! Yes, we do have a great location, next to shopping, fine dining, coffee shops, fast food and more. Thank you for taking the time to compete this survey. See you next time!

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Reviewed 20 November 2017

this was a nice hotel with really nice front desk people. Usually AmericInn is above the competition in all areas. only bummer was the breakfast, no biscuits and gravy-which I thought was standard fare at all of these hotels. Had the waffle, cereals, breads, hot eggs and sausage. not too bad.
Check out was a breeze.

  • Stayed: November 2017, travelled solo
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Review collected in partnership with AmericInn Hotels and Suites
Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky A, General Manager at AmericInn Lodge & Suites Alexandria, responded to this reviewResponded 22 November 2017

Dear Guest,

I am happy you enjoyed your stay with us. I'm sorry you missed out on the day we serve biscuits and gravy, but let us know next time you stay and I'll make sure it's on the menu in addition to all of our other delicious breakfast items.

Thanks,
Becky

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