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All reviews briarwood mall great pool business center fire pit pool area nice lobby would definitely stay here again great place to stay hot tub front desk staff very nice stay clean rooms business trip easy access very nice hotel fitness room close to downtown
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8 - 13 of 957 reviews
Reviewed 4 weeks ago

Facility is clean and convenient. Staff is friendly, knowledgeable and competent. Breakfast and snacks are generous. Décor is Wolverine-tastic. I've been back several times and have been very happy with each stay.

  • Stayed: September 2018, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Frederick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRimK4, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 3 weeks ago

Dear Frederick S

Thanks so much for leaving a review of your recent stay with us! We are always glad to host University of Michigan families, and we appreciate that you chosen us to stay! Our team is committed to providing the best possible customer service to all our guests, and we look forward to seeing you again on next home game weekend! Thanks again and Go blue!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

The staff was pleasant and helpful; the facility is top notch! I have used this hotel for both business meetings and personal - have never been disappointed! The food is delicious, the rooms are clean, fresh and pleasant to be in. The staff is always accommodating!

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank 12charlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRimK4, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 4 weeks ago

Dear 12charlaw

Thank you for writing such a wonderful review! Our entire team here is committed to providing top notch service and it is wonderful to hear we did just that for you. I will make sure to pass your positive feedback on to the rest of our team. We truly do appreciate your business and look forward to your next stay.

Sincerely,

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Reviewed 2 September 2018

The hotel is always clean, decorates for U of Michigan game days, staff is friendly, it is only 10 minutes from campus without any of the Ann Arbor traffic and you'll always bump into other Wolverines there for move-in and game weekends.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Mom2teen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 9 September 2018

Mom2teen

Thanks so much for leaving a review of your recent stay with us! We are always glad to host University of Michigan students and their families, and are very happy that you have chosen to stay with us! Our team is committed to providing the best possible customer service to all our guests, and we look forward to seeing you again soon! Thanks again for offering your feedback, and go blue!

Sincerely,

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Reviewed 28 August 2018

This is my third time staying at the Hilton Garden Inn in Ann Arbor and it was great as always. Heather and Ashley were very attentive and responsive. The breakfast is great, too. Just a pleasure to be there.

  • Stayed: August 2018, travelled with friends
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Thank Elise E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 9 September 2018

Elise E

We are here to serve you and we are so happy to hear that you had a chance to experience the Hilton Garden Inn Ann Arbor's great service! I will be sure to share all of your wonderful comments with the team. We look forward to seeing you the next time you are in Ann Arbor.

Sincerely,

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Reviewed 20 August 2018

Heather at the front desk is great! You can tell she knows her stuff and works to please all who stay here. The staff is very accommodating and everyone I came in contact with greeted me with a "hello" and "thank you" Even as I walked through the lobby the cook yelled from the grill a "greeting to me." Hats off to all there. Great location also. Near the mall and University also.

  • Stayed: August 2018, travelled with family
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Thank 221david221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 25 August 2018

Dear 221david221

We are here to serve you and we are so happy to hear that you had a chance to experience the Hilton Garden Inn Ann Arbor's great service! I shared your comments with Heather and Willie, they would also like to extend their thanks for your positive feedback! Our team is committed to providing the best possible customer service to all our guests, and we look forward to seeing you again soon!

Sincerely,

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