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“Incredible restaurant”
5 of 5 bubbles Review of Pachanga

Pachanga
Ranked #267 of 9,474 Restaurants in Dubai
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining, Groups, Child-friendly, Business meetings, Bar Scene
Dining options: Dinner, Lunch, Brunch, After-hours, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Valet Parking, Validated Parking, Waitstaff, Wheelchair Accessible
Neighbourhood: The Marina
Description: Taste the spirit of South America Pachanga mixes authentic South American flavors with live Latin entertainment for an authentic dining experience. Wednesdays are Churrasco nights at Pachanga. This signature dish consists of grilled skewers of 5 different types of meat, carved up at your table, Brazilian style. Located at Hilton Dubai Jumeirah Resort - Mezzanine floor
Northampton, United Kingdom
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Incredible restaurant”
5 of 5 bubbles Reviewed 22 May 2012

We dined at the Pachanga on the last night of our holiday in Dubai. It finished off the holiday perfectly, the food was superb, my husband chose the 'churrasco', (5 meats served individually at your table) the meat on this was cooked to perfection. The service was excellent, the staff were very helpful and friendly and spent time getting to know us. The live entertainment was great, a young couple singing Latin American music. Knowing that this was our last night we were serendaded by the couple and given a 'bon voyage' cake by the staff. I would strongly recommend Pachanga if you are looking for outstanding food, friendly service and a great atmosphere.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank mildredaelliott46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PachangaDubai, Manager at Pachanga, responded to this review, 16 October 2014
Dear Guest,

Thank you so much for your review! Here in Pachanga we work hard on a daily basis to provide to all our guests the best and most memorable experience.
It was with a great sense of mission accomplished and a feeling of pride that we have heard that you had such a great time with us.
We look forward to welcome you back in a near future,
Best regards,

Diogo Ildefonso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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    Atmosphere
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Date | Rating
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English first
Vinterbro, Norway
Level Contributor
205 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 157 helpful votes
“Fantastic service, nice restaurant, good food, but churrasco is too pricey”
4 of 5 bubbles Reviewed 23 April 2012

Our family lives just a few minutes away, and we went here for dinner because of their recommendations of the "churrasco". This is a dish where you are being served five different meats on skewers at your table. They have a wide range of cheaper food on the menu, but we wanted to try this special thing at the Pachanga.

We ordered pasta Carbonara for our children, and it was very good! With the churrasco we had french fries, rice and a salad. The waiting staff came in with the meat several times, and this is a dinner you will be really full from. As a desert, we got hot slices of pineapple with cinnemon taste, that was fantastic!

After a while, a singer and guitar player came on stage to entertain with Songs in Spanish. They were quite good, and we felt this was a nice thing to experience at a South American restaurant.

The service was fantastic, and the staff did an excellent job in taking care of us adults and our children aged 3 and 5. We really felt welcome at the Pachanga.

All in all, this was a very good dinner in the wonderful Hilton at Jumeirah Beach. The service could not have been better. But, to be honest, I don't think the food was worth the price of 245 AED per adult for the churrasco. Of course, you can get as much meat as you want to, but compared to our dinner at MeatCo in Madinat earlier this week, the food at Pachanga is too pricey.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank KEGillesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis s, Manager at Pachanga, responded to this review, 29 April 2012
Thank you very much for your constructive feedback as it allows us to identify new opportunities to further improve our guests’ dining experience.
We really appreciate your kind words about the level of service provided by our team members and your overall appreciation of our product.
In an attempt to provide even better value to all Churrasco lovers we have dedicated our Tuesdays to offer our signature selection of meet cuts served at your table along with a variety of starters and desserts at a promotional price of AED195 inclusive of a welcome Caipirinha for all our guests.

We are looking forward to welcome you back to our restaurant.

Kind regards,

Luis serol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dubai
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“The best south American restaurant in Dubai”
5 of 5 bubbles Reviewed 14 April 2012

Went to dine and to celebrate our wedding anniversary in Pachanga , located in Hilton Dubai Jumeirah . Excellent service , lovely staff with live latino music played . We had a wonderful diner and i must say the best steak , the food was great . At the end of the dinner we were surprised with a cake and the muscian's sang for us ( Besame Mucho), We enjoyed every bit of our evening , outstanding service by Gopal who served us and the team . wonderful managers Luis and Clara .
I would recommend Pachanga , if you are looking for a great latino steak restaurant , with live music and great ambiance . if you are looking for a great evening than Pachanga is the place ...

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PachangaDubai, Manager at Pachanga, responded to this review, 16 October 2014
Dear Guest,

Thank you so much for your review! Here in Pachanga we work hard on a daily basis to provide to all our guests the best and most memorable experience.
It was with a great sense of mission accomplished and a feeling of pride that we have heard that you had such a great time with us.
We look forward to welcome you back in a near future,
Best regards,

Diogo Ildefonso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“It used to be much better”
2 of 5 bubbles Reviewed 27 March 2012

Too bad that the quality is falling.
This used to be a great place.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PachangaDubai, Manager at Pachanga, responded to this review, 16 October 2014
Dear guest,
Thank you so much for your recent comment. Here in Pachanga our guest’s feedback is extremely important in a sense that provides us with accurate information regarding their experience with us.
After carefully reading your review it was possible to understand that unfortunately we couldn’t entirely respond to your expectations and for that we apologize..
Please rest assured that a very serious investigation will be conducted in a way to avoid situations like yours to happen in the future.
Hope you can give us another opportunity to show that Pachanga can do and provide much better.

Best Regards,
Diogo Ildefonso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
158 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“Has become a disappointment”
3 of 5 bubbles Reviewed 22 March 2012

Use to to dine there often, until recently discovered that the chef that was there has moved on and I could see immediately the difference in the churasco.
We only ever have the churasco, which is meat on skewer, the beef was tasty but everything else was tasteless and bland. The chips that accompany the meat were cold and the salad was pathetic and tiny.Since when has salad become expensive?
Also the one thing we looked forward to was the making of guacamole at your table and it was delicious, thats gone too.
The ambience I always found drab and boring, there is a couple singing and playing guitar BUT they are lifeless. I dont feel they really want to be there..
The staff are friendly enough but thats not the whole package for me.
Sorry Hilton but you have lost me on this one.....

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank aus66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PachangaDubai, Manager at Pachanga, responded to this review, 16 October 2014
Dear guest,
Thank you so much for your recent comment. Here in Pachanga our guest’s feedback is extremely important in a sense that provides us with accurate information regarding their experience with us.
After carefully reading your review it was possible to understand that unfortunately we couldn’t entirely respond to your expectations and for that we apologize..
Please rest assured that a very serious investigation will be conducted in a way to avoid situations like yours to happen in the future.
Hope you can give us another opportunity to show that Pachanga can do and provide much better.

Best Regards,
Diogo Ildefonso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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