We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,317)
Filter reviews
3,317 results
Traveller rating
2,618
449
123
75
52
Traveller type
Time of year
LanguageAll languages
More languages
2,618
449
123
75
52
Show reviews that mention
All reviews fountain view burj khalifa asado souk al bahar ewaan restaurant fountain show dubai fountain diplomatic suite thai restaurant tallest building in the world rose petals the location is perfect breakfast buffet our honeymoon upgraded to a suite wonderful hotel afternoon tea
Filter
Updating list...
410 - 415 of 3,317 reviews
Reviewed 7 November 2017

Excellent hotel, fantastic location and really nice people working there. Made for an amazing stay. Definitely worth a visit in the spa while in hotel, and dont forget to check out all the restaurants. A bit expensive but definitely worth the experience.

Room Tip: View of Burj Khalifa
  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank dzograf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Palace Downtown, responded to this reviewResponded 8 November 2017

Dear Dzograf,

Thank you for your feedback and recommendation!! I'm pleased to read that you had the opportunity to experience and enjoy our award winning Spa and Restaurants... :) We look forward to welcoming you back soon for many more luxurious memories. Warm regards, David Simon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Great location. Close to the mall. Great view when driving to the entrance of the hotel. Great smell at entrance. Great service. Spatious suites. Feels like coming home every time again. I will not choose any other hotel in Dubai.

Stayed: November 2017, travelled as a couple
Thank harrysS3169ON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Palace Downtown, responded to this reviewResponded 8 November 2017

Dear HarrysS3169ON,

It is always so heartwarming when reading feedback from our returning guests! We were really pleased to have you back with us and extremely delighted to know that you have once again enjoyed your stay! We look forward to welcoming you back to your "home" in Dubai soon! Kind regards, David Simon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

On our way to India, we "bookended" out travels in Dubai and this lovely hotel. The location is amazing and at the center of "everything". We're big Ritz fans and the service, facilities and employee energy was the closest to Ritz I've ever seen at a non-Ritz property. In fact, we had to cut our India trip short for business reasons and we chose this place to return to early. This will definitely be a place we will revisit on our return to the UAE.

Stayed: November 2017, travelled as a couple
1  Thank thepinesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Palace Downtown, responded to this reviewResponded 6 November 2017

Dear thepinesty,

Thank you for taking the time to share your rewarding feedback with us here on TripAdvisor! I was extremely delighted to read that you have enjoyed your short visit and that we have made that everlasting impression... :) We can't wait to welcome you back on your next trip! Best regards, David Simon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017

Palace Downtown was really above my expectations. Very kind staff, we were surprised for the early check in they made possible (we arrived at 9am!)... Very nice room with a great view.
Breakfast was excellent... The restaurant is nice with a very enjoyable view and food was amazing.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Otavio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Palace Downtown, responded to this reviewResponded 5 November 2017

Dear Otavio B,

Thank you for taking the time to share your feedback with us. Here at Palace, we always strive to exceed guest expectations and therefore it is so rewarding when we accomplish the same. :) I was really pleased to read that you enjoyed your room with it's remarkable views as well as our delicious breakfast spread! We look forward to welcoming you back soon! Best regards, David Simon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

I didn't stay at this hotel this time but I attended an evening event there. I was reminded how beautiful this hotel is with a wonderful , romantic setting . The food and drink at the event I attended ( a corporate do ) were excellent . This is truly a first class hotel .

  • Stayed: November 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Mark Benjamin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Palace Downtown, responded to this reviewResponded 6 November 2017

Dear Mr. Benjamin,

Thank you so much for your remarkable feedback! I am glad to hear that we had the opportunity to have you over to come and experience an event here at Palace Downtown. We genuinely value your loyalty and look forward to welcoming you back in the near future! :) Best regards, David Simon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews