The service was very good from when we checked in. One thing to note is that in grand flora half board means breakfast and lunch, not breakfast and dinner which is the norm. The food was decent and my wife particularly enjoyed the traditional Indian breakfast options available like idli,dosa and Sambhar alongside the usual breakfast offerings.
Staff were friendly and attentive, room cleaned usually on time and good wifi coverage throughout. Also a convenient location as near the metro and also local to a shopping mall with great food choices.
The spa offers are good with a 50 percent discount if you are staying in the hotel and there is also a rooftop pool and Jacuzzi which was very enjoyable.
Downsides: no balcony and difficult to dry clothes as a result, cost of laundry is expensive.
Mini bar very expensive but there is a local supermarket nearby which charges a fraction of the hotels prices for beverages and snacks