My family and I stayed at DAM for 7 nights in August for our 2nd visit here after our last holiday here back in July 2017 and all I can say is that this surpassed our expectations on all levels! From the moment we arrived at the hotel for check in we were treated with first class service. We stayed in villa 3 and the room was so good and spacious even for all 4 of us. The room was kept spotless at all times (thanks to Shyam) and the butler service was outstanding from each of the butlers we interacted with. From Lala during the day with her great smile and attentive service and interaction with our children to Suresh in the evenings who was so great to talk to and made the best drinks during happy hour as well as keeping our kids entertained with crisps and nuts! Special mention also has to go out to Lorenso the abra driver he was so friendly with us and treated us like his family, Ranjeet and Rohit in the Al Qasr Arboretum giving us first class service during breakfast and for the special orders for us, Romalyn for making our kids feel so welcome each morning at breakfast her smile was infectious and to be honest every single staff member of Jumeriah treated us with great personal care and service and they all truly represent the Jumeriah brand in the...More
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