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“Excellent atmosphere and staff at the hotel! ”

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Mercure Dubai Barsha Heights Hotel Suites
Ranked #112 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 25 September 2017 via mobile

We stayed in the same hotel for our third visit in Dubai and was delighted by the warm and friendly atmosphere. Staff is very helpful and professional. There are renovation works going on and I hope by next summer we can visit the fully renovated hotel. At the pool area there is a nice new coffee place and I enjoy starting my day with a coffee there as well as relaxing by the pool after a busy day. Special thanks to Min, one of the lifeguards for kindly explaining that some of the facilities in the pool area are not recommended to be used when pregnant.
Hope to return next year




Stayed: September 2017, travelled with friends
Thank zhelevzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany S, Front Office Manager at Mercure Dubai Barsha Heights Hotel Suites, responded to this reviewResponded 26 September 2017

Dear zhelevzz,

Thank you very much for your long stay in our hotel and being the part of Mercure family and taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your long stay at Mercure Hotel Suites & Apartments a memorable one, and we exceeded your expectations by our professional team, we are fully dedicated to our guest and always striving to deliver a personalized "connection" to create great memories.

It's always encouraging to read such brilliant feedback, rest assured that I will be sharing your kind words and comments with our team.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind Regards

Paras Bhasin
Asst. Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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72 - 76 of 184 reviews

Reviewed 23 September 2017 via mobile


‏The hotel is very good and in the middle of many tourist sites Like golf club , JBR & malls .
It is located in the Al Barsha area. It is located 15 km from the down town. The Emirates Mall is about 6 km away. It has different apartments (one or two rooms), a large swimming pool, gym and parking.

Stayed: September 2017, travelled with family
1  Thank tareq_alomairi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany S, Front Office Manager at Mercure Dubai Barsha Heights Hotel Suites, responded to this reviewResponded 25 September 2017

Dear tareq_alomairi,

Thank you very much for your recent stay in our hotel and for taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your stay a memorable one, and we exceeded your expectations by our professional team, we are fully dedicated to our guest and always striving to deliver a personalized "connection" to create positive memories. I will certainly share your kind words with all my hotel team members.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind regards,
Paras Bhasin
Asst. Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Excellent hotel, smooth check in, smooth check out, great service, clean hotel and very friendly staff
In the middle of the city, easy access to all places, free valet parking service, and very tasty breakfast
Highly recommended

Stayed: September 2017, travelled with family
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany S, Front Office Manager at Mercure Dubai Barsha Heights Hotel Suites, responded to this reviewResponded 25 September 2017

Dear Ahmed,

Thank you very much for your long stay in our hotel and being the part of Mercure family and taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your long stay at Mercure Hotel Suites & Apartments a memorable one, and we exceeded your expectations by our professional team, we are fully dedicated to our guest and always striving to deliver a personalized "connection" to create great memories.

It's always encouraging to read such brilliant feedback, rest assured that I will be sharing your kind words and comments with our team.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind Regards

Paras Bhasin
Asst. Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

I say in last almost five days i enjoy my stay and hotel view very good staff are very friendly housekeeping cleaning good shakeel,nayeem,prasath they are very good.food also very nice.i hope we will back soon.

Stayed: September 2017, travelled with friends
Thank علي رحيل ا
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany S, Front Office Manager at Mercure Dubai Barsha Heights Hotel Suites, responded to this reviewResponded 25 September 2017

Dear Ali,

Thank you very much for your recent stay in our hotel and for taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your stay a memorable one, and we exceeded your expectations by our professional team, we are fully dedicated to our guest and always striving to deliver a personalized "connection" to create positive memories. I will certainly share your kind words with all my hotel team members.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind regards,
Paras Bhasin
Asst. Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

The hotel has a very warm and friendly atmosphere.The best part is the metro being only a stone's throw from the hotel.
The entire staff is very courteous and helpful.
A very special thanks to Mr.Paras for his extreme cooperation and help as always.He has a good rapport with the guests and others around him.Many thanks to Laxmi,Karen and Irene at the reception.Also thanks to Suresh and Reza at the concierge and Khalid from housekeeping.Finally thanks to the rest of the staff who helped us in making our stay a comfortable one,once again.

Stayed: August 2017, travelled as a couple
2  Thank Amima M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany S, Front Office Manager at Mercure Dubai Barsha Heights Hotel Suites, responded to this reviewResponded 25 September 2017

Dear Amima ,

Thank you very much for your recent stay in our hotel and for taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your stay a memorable one, and we exceeded your expectations by our professional team, we are fully dedicated to our guest and always striving to deliver a personalized "connection" to create positive memories. I will certainly share your kind words with all my hotel team members.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind regards,
Paras Bhasin
Asst. Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Dubai Barsha Heights Hotel Suites

Address: Tecom Sheikh Zayed Rd, Dubai 500300, United Arab Emirates (Formerly Yassat Gloria Hotel & Apartments)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #112 of 561 Hotels in Dubai
Price Range: $133 - $277 (Based on Average Rates for a Standard Room)
Number of rooms: 408
Official Description (provided by the hotel):
Experience the splendor of Dubai with stylish accommodation in an impressive 41 story tower offering 408 suites. Featuring breathtaking city and Skyline views, the spacious and elegant suites provide supreme comfort for both business and leisure travel as well as longer stays. Themed dining venues, extensive recreational facilities including an outdoor swimming pool to complete the experience at Mercure Dubai Barsha Heights Hotel Suites. ... more   less 
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