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Reviewed 6 April 2018

Reached Dxb after a long haul flight and took a can from airport to Marquis Downtown. Forgot my phone in the cab and realised at the check in counter. The staff was very helpful. I was introduced to Brian the security incharge who calmed and assured me. He looked at the cctv and contacted the company and within 50 minutes i had my phone back. I'm really happy with Brian and rest of the team here and recommend the hotel to everyone.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Shaz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded 8 April 2018

Dear Guest,

I appreciate your positive feedback about our hotel. We do take pride in serving all our guests’ needs the best way we can. We hope to have the pleasure of welcoming you again soon.

Sincerely,

Balan Paravantavida
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Just came here for business all the way from india.
Huge group with various companies
Interacted with many Hotel associates. All are amazing Kunal from At your service was very fast and informative.
Respectfully, Smart, Infact he knows his limits...Very impressed with Him and all other associates!!!!!!!
Thank you Marquis.

Date of stay: April 2018
Trip type: Travelled on business
Thank BharatS869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded 8 April 2018

Dear Guest,

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Kind regards,

Balan Paravantavida
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Lovely, relaxing, private and classy hotel. I thoroughly enjoyed my stay here. In particular a staff member called Hamad provided my friend and I exceptional room service throughout our stay and definatly made our experience a great one.

We initially had problems with the air conditioning in our room which would not operate and the room was very cold which began to make me feel quite ill having just come off a long flight also.

We had to change rooms in which the air condition was operable and thence forth enjoyed the rest of our stay highlighted by our exceptional room service from Hamad who was always friendly and on time to cater to our needs and requirements.

Thanks Hamad! Hope to meet you again and I'm sure future hotel residents will be gratful and pleasured to have staff as yourself.

Date of stay: August 2017
Trip type: Travelled with friends
1  Thank OceanGoddess77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded 8 April 2018

Dear Guest,

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Kind regards,

Balan Paravantavida
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

As part of a flight crew, we stay in many hotels all over the world & this was truly one of the best. Excellent & accomodating staff, beautiful property & overall atmosphere, gorgeous & well-designed rooms with automatic upgrades for Marriott rewards members, and superior amenities including the pool, spa, numerous restaurants on site, and the Vault bar at the top of the hotel. Levi Varadi, a guest relations agent, was extremely helpful when switching rooms & helping with any other inquiries. The staff has clearly been well-trained & very knowledgeable and capable of handling any issues you may have. HIGHLY RECOMMEND THIS HOTEL!!

Date of stay: March 2018
Trip type: Travelled on business
Thank Abi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded 8 April 2018

Dear Guest,

Thank you for taking the time to share your review of JW Marriott Marquis Dubai.

I am delighted to hear that you had an enjoyable stay with us and that our team was able to make your comfortable. I will be sure to pass on your kind words to Levi and share it with the team.

We look forward to welcoming back in the near future.

Kind regards,

Balan Paravantavida
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Marhaba JW Marriott Marquis!!!!
Like all Marriott properties, this one too will leave no reason for complaints and will definitely floor you with their never failing capacity to provide the best! The location of the hotel, on banks of the Dubai Canal, proximity to most of the business places, courteous efficient staff, well equipped fitness center, a decent swimming pool, the different restaurants, lavish breakfast buffet to suit most palate needs and all the usual amenities one expects from Marriott are all there. And if you have the time, do go in for a treatment in the Spa on the property and enjoy the hamam and other shower/steam facilities....do not miss the ice bath and the bucket bath! The stay here made my first trip to DXB a very memorable one.

Date of stay: April 2018
Trip type: Travelled on business
1  Thank NN100003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded 8 April 2018

Dear Guest,

Thank you for taking the time to share your wonderful review of your stay and for choosing JW Marriott Marquis Dubai.

I am very much delighted that you had a fantastic stay with us and that you enjoyed our hotel facilities and amenities.

We look forward to welcoming you back in the near future.

Sincerely,

Balan Paravantavida
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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