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“O&O, should be Ohhhhhhhhhh & Ohhhhhhhhhhh” 5 of 5 bubbles
Review of The Palace at One&Only Royal Mirage Dubai

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The Palace at One&Only Royal Mirage Dubai
Ranked #27 of 543 Hotels in Dubai
Certificate of Excellence
Wirral
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“O&O, should be Ohhhhhhhhhh & Ohhhhhhhhhhh”
5 of 5 bubbles Reviewed 4 March 2012

Arrived back Friday evening, second visit to this wonderful place, i will keep it brief as most of what I want to say has already been mentioned in previous posts,stayed once again in the Gold club, highly recommended and service faultless, great choice of restaurants and bars, from fine dining to buffet, something for everyone, wonderful pool area and gardens, I am going to repeat myself now (Previous post), what sets this apart for me, are the wonderful staff , once again a very big thanks to Sebastien F&B manager , making all reservations for us and always on hand, should we require anything , Raja, Gold club, impeccable service at all times , Jitin, pool bar , the biggest smile in Dubai and some great cocktails to match , Nibu, Kasbah , a wonderful young man, who will undoubtedly go far in this industry a very good professional, Dinesh, house keeping , sorry if I have left anyone out , just to say a very big thanks to all at the Ohhhhhhh & Ohhhhhhh, see you all again soon.

Jamie and Suzanne

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JamieandSuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (324)
Date | Rating
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English first
london
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

Having stayed here on numerous occasions, once again this Hotel lived up to all expectations! From the minute my husband & I arrived, we were greeted at the entrance door of the Reception and treated like Royalty. Welcome Home Cards, Flowers, Balloons, Champagne...............

It happened to be a big birthday for me and we only decided 2 days previously to book for 10 nights. The Staff (who to be honest, have now become an extended family to us) had obviously worked out that it was my birthday and I can't begin to describe the attention to detail that they
went to, in making sure that I celebrated in style!!!! It was amazing and I will never forget it!!! I will not document what they did, because everyone will want the same for their birthdays and I
will not feel so special.....only joking!! But a BIG thank to to all concerned.

We have been coming to this Hotel for about 8 years now for a number of reasons - The staff
all over the resort are the best ever, the restaurants are fantastic, the rooms, cleanliness & housekeeping are excellent, the pool, beach etc are perfect , the Gold Club staff are like our family now and organize everything for us - restaurant bookings, taxis, shopping, just anything.

My husband and I can't fault this Hotel...............except that now we have found it, we keep going back and are not seeing the rest of the world !!!!! Is that such a bad thing?

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 February 2012

Excellent hotel, would highly recommend it. Only complaint is that smoking was allowed in the pool! The pool at the Palace is designed with seats in/around the pool (plunge style) so you can sit and relax and cool off, maybe read a book but quite a lot of selfish adults ceased the opportunity to "light up" and have a smoke even in the childrens end of the pool! One ignorant p-g lit up a cigar forcing me, my husband and children to relocate to the other side of the pool! I find it really offensive to inflict cigarette smoke on young children and feel the hotel should put up No Smoking signs around the pool. There is a beautiful beach or even the gardens if one is desperate for a fag.
Other than that I cant fault this hotel/staff, rooms, service, food and location. We flew on the new large Emirates plane which was amazing!

Room Tip: Interconnecting rooms are huge! Look out for Summer deals.
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  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mimi101Cheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haslemere, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

We have just come back from a wonderful 7 day stay at The Royal Mirage.
From the moment we arrived, we were greeted by very helpful and polite staff. The room was ready at 10 am, most appreciated after a night flight. Beautiful corner room on the ground floor with a small terrace straight out onto the garden but set back from the pool far enough for it to be quite. With a 3 year old and a husband that isn't keen on sunbathing they were able to play in the room and be in and out into the garden easily. Beautiful grounds for a wonder in the afternoon too.....
The pool area is very pretty, the water is warm, though a little nippy on exit in late Feb ! The afternoon gets a bit busy on the grass area by the pool as everyone is chasing the sun and trying to avoid the shade under the palm trees.
The choice of restaurants is fantastic. We ate in Olives for breakfast, a couple of lunches and a couple of dinners, my son most enjoying the "choosing restaurant." Lunch was mainly the Esplanade by the pool (good for salad or sandwiches) or room service on the terrace appreciated by my husband and son as I basked in the sun !
We also ate at The Rotisserie (prefered Olives as a little more relaxed but good for a change of scene,) Beach Bar & Grill (though liked by other reviewers this was our least good meal, though still good) Tagine and Eau Zone (babysitter both times) were lovely. We also made the most of the nights with the babysitter and had a drink at the Jetty Bar and The Rooftop Bar.
Although we ventured out of the hotel a few times we did not eat out the whole time we were in Dubai and the range of the hotel restaurants was good enough and varied enough to not feel we were missing out.
As mentioned we used a baby sitter twice, and had the same one both times as requested which helped. I had a manicure & pedicure, great. My husband ran in the gym everyday on a state of the art air conditioned treadmill, water and cool towels given part way through the session....he was happy !
We also had the doctor out on day 3 for our little one. Prompt, lovely, sorted him out quickly and reception sent a cuddly camel and a note to our little one to wish him better soon.
The little things make a big difference by the O&O were getting the big things right too.
Can' recommend it enough. Definately be back soon. Enjoy !

Room Tip: Ground Floor facing the beach and pool
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  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jody A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

Just returned from 12nights at The Palace. This was our third visit to The Palace and it just gets better and better - even the weather!!!! Staff are fantastic nothing is too much trouble. Great choice of restuarants all offering something different. You can now visit their new hotel on the Palm for dinner. You are taken over by hotel boat to the restaurant room 101 - great experience only negative music too loud. A special mention for the head concierge Simoner who goes out of her way to be helpful and always with a lovely smile. Well done Palace and see you next year.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank sandra n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Palace at One&Only Royal Mirage Dubai

Property: The Palace at One&Only Royal Mirage Dubai
Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Dubai
#11 On the Beach Hotel in Dubai
#25 Family Hotel in Dubai
#27 Luxury Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
Price range (per night): $542 - $1,447
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai

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