We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,399)
Filter reviews
4,399 results
Traveller rating
2,516
1,055
406
225
197
Traveller type
Time of year
LanguageAll languages
More languages
2,516
1,055
406
225
197
Show reviews that mention
All reviews tower room underground pub horizon pool al dhiyafa grand grill resort rooms polo bar the club lounge zero gravity pool area main pool half board family room tennis courts sea view jbr walk private beach
Filter
Updating list...
248 - 253 of 4,399 reviews
Reviewed 4 July 2018 via mobile

Stayed at this hotel on many occasions and I always get 100% service from the hotel and above and beyond service from individuals (HAMID) by poolside. He never fails to disappoint us on our stay and always makes our day. I think Hamid has so much to offer with his customer service skills and should be front of house.
Management need to look into this.
Over all very happy, only negative I would say is halfboard offer should offer better selection for non meat eaters and can of drink and juice should be within your meal.

Stayed: June 2018, travelled with family
Thank g3mmaharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HabtoorGrand, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 July 2018

Dear Guest,


Thank you for taking the time to share your flattering feedback on TripAdvisor.

I am very happy to hear that your overall experience was fantastic and truly appreciates you for recognizing the outstanding level of service exhibited by our associates especially Hamid. Our team is indeed doing a great job in providing best care and attention to all our valued guest like you.

Once again, thank you for staying with us. We look forward to welcoming you back soon for another #ExactlyLikeNothingElse experience at the Habtoor Grand Resort, Autograph Collection Hotels.


Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018

absolutely loved my stay here. please somebody tell me where they get there pillows from they were incredible!!! i would definitely recommend this place to anybody, what an experience, lovely staff, lovely rooms. and the best pillows ever!!!

  • Stayed: June 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank haydn1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HabtoorGrand, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 July 2018

Dear Guest,


Thank you for your flattering feedback.

It is truly rewarding to know that you had a worthwhile stay with us and our team have provided you the best guest experience. Our associates are constantly hard at work finding ways to exceed guests’ expectations and provide seamless service. Further to your inquiry, we invite you to please contact our hotel trunk line and request to be connected to our Guest Relations Officer or send your email to gro.grandjumeirah@habtoorhospitality.com for assistance.

Once again, thank you for staying at the Habtoor Grand Resort, Autograph Collection Hotels and we look forward to welcoming you back soon for another great experience.


Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018

This hotel was highly recommended by a family member who had stayed here in May. A special thanks goes out to Isabella, who went above and beyond her duty by staying in touch before leaving the uk.
We arrived mid morning ( from a night flight) tired and exhausted, and the receptionist told us the room was not ready and to wait in the reception area. He did not mention about the waiting lounge room. It was the helpful security person- she showed us to the private waiting lounge with two sofas to lay down on.
Then we were taken to another room to shower and freshen up( thanks again to Isabella's actions) she even made sure we had a high floor room with a sea view balcony as was requested.
The hotel is located in a good location away from all the hustle bustle of the main suk area. It has all the amenities - supermarket, JBR walk, Marina walk, metro etc.
House keeping was of a high standard thanks to Pradeep and his team ( Tilak Raj, Pryanka, Gagan and Mukesh)
I was also celebrating my birthday and was a good surprise to see a cake and bed all decorated in the room.
Buffet restaurant food was always a variety to choose from and all the staff were attentive with a smile.
Thanks goes to Subu, Maya, head chef Robert, Asu and Vijay ( who made my spicy omelette just perfect - fresh green chillies) Even a proper Lamb biryani was made specially on our request.
As we were there as a couple, there is an adults only infinity pool on the third floor for those who want the quiet retreat instead of the private beach or the ground floor pool.
Overall this hotel is ideal especially with the spa massage (2 for 1 on Wednesdays) to ease away all the stresses and strains. ( Henry and Mae)
I would highly recommend this hotel to friends and family. Thank you

Stayed: June 2018
Thank Vinces60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HabtoorGrand, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 July 2018

Dear Guest,


Thank you for your feedback. We are glad that you have chosen our resort to celebrate your special occasion.

I am happy to hear that our team have managed to turn your apprehension to an enjoyable experience. Everyone here is working hard to create memorable experiences and deliver first class services, accommodations that inspire you to continue visiting us. We are happy to know that you had a pleasant stay and appreciates the hotel’s distinct amenities on offer, delectable cuisines as well as the stellar service of our associates particularly Isabella. Your words of appreciation will certainly serve a great encouragement for all us here to always provide best care and attention to our valued guest like you.

We hope to have you back in the near future and take part in more of your life's celebrations and milestones at the Habtoor Grand Resort, Autograph Collection Hotels.


Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018 via mobile

Stayed at the habtoor grand on JBR walk and the minute we arrived at the hotel our room wasn't avaiable but it wasn't a problem as we was upgraded to Club suite.. the staff in the club breakfast 25th we're brilliant and pool area.. Elizabeth in the main restaurant was polite and friendly.. Eric at the beachgave us good service and most important Hamid down by pool area always gives us 200% service when we come.. lovely man and deserves a promotion..

Stayed: June 2018, travelled with family
Thank Adventurer807539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018

I booked this for a friend for a 4 night break and they said it was absolutely fantastic hotel! right on beach at start of the palm island. Lots of shops and restaurants close by........
Great staff, great foo, great locations!

Stayed: November 2017
1  Thank pwcoates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews