I have stayed at this hotel a few times over the years and this April will be the last time I stay at the hotel. I was checked into a room where I had to call the hotel to come and do extra cleaning in the room. My TV and telepphone weren't working, but the 'technician' managed to fix it! In my opinion, this should be checked before handing the room over to the guests. I know that five star hotels in Dubai are meant to have higher standards compared to the rest of the world, and that's what I expect, as I visit Dubai regularly. Let's just say that the hotel did not have enough staff to accomodate the guests over the busy Easter period! We had to wait up to 2 hours by the pool or the beach in order to order food/drinks and then until we actually receive our order! Breakfast the same. Long waits to get anyone's attention..... very disappointing.
The only good thing that I experienced this time around at the hotel, was the Chinese restaurant, were the food and service were both great.
Sorry, but it's time to move to a newer, better hotel.
- Official Description (provided by the hotel):
- Completely refurbished in 2015, Jumeirah Mina A'Salam, the heart of Madinat Jumeirah Resort, is a luxuriously charming boutique style hotel. The spacious guest rooms are beautifully furnished, with private balconies overlooking the sea, offering authentic Arabian experiences on a beach front location with family friendly service. Meaning 'Harbour of Peace', the hotel forms the gateway to Madinat Jumeirah. It's the entry point from which numerous waterways and walkways thread their way to all corners of Madinat Jumeirah. Following these will transport you to an array of 40 world-class restaurants, bars and cafes, Talise Spa and a traditional souk. You'll see just how much is on offer - and why this luxury resort is the jewel of Dubai. ... more less
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- Also Known As:
- Mina a` Salam At Madinat Jumeirah Hotel Dubai
- Mina Salam Hotel
- Mina Salam Dubai
- Mina Al Salam