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Reviewed 19 July 2017

I reserved the hotel for 3 adults, and I paid for room that can fit 3 people, and I get room with two beds and extra one bed which was the most uncomfortable bed I ever slept. I called the customer service complaining about the bed, and they told me this is what we can offer ( we only have this type of extra beds, rough as rock ). the confirmation litter that I got from the hotel, didn't mention adding extra bed for an adult; I thought will sleep on soft comfortable bed. also the room's accessories was for 2 adults such as rob towels and slippers.

Room tip: if you are more than 2 adults, Make sure to get a room instead of adding extra bed to one room.
Date of stay: July 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank sevagk401
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chady k, Manager at Millennium Airport Hotel Dubai, responded to this reviewResponded 5 August 2017

Dear Valued Guest,
We would like to take the opportunity to thank you for considering Millennium Airport Hotel Dubai for your accommodation arrangement and for taking the time to share your valuable feedback.
Kindly accept my sincere apology for the inconvenience that has been encountered, please be rest assured that your concern will not go unattended as it will be addressed with the concerned departments along with corrective measures.
We look forward to welcoming you back to the hotel in the near future.
Yours Sincerely,

Chady Kanaan
Hotel Manager

MILLENNIUM AIRPORT HOTEL DUBAI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

We stayed two nights here arriving quite late the first night. Check in was prompt and courteous but we had to wait for the extra bed (we were a party of three) to be brought in. This was done promptly but the room was only set up for two - two sets of towels, two coffee mugs, two bottles of water etc. A call to housekeeping seemed not to be very well understood and about half an hour later two cups and saucers arrived (now about midnight). In the morning two calls, one to housekeeping and then one to Reception finally got another set of towels. However when our room was made up for the day it was once again set up for two. Apart from this frustration we had a great stay. The room was very spacious even with the extra bed added and was nicely furnished. Michelle at Reception was most helpful in a number of ways. There is a train station about 3 minutes away and she produced a train map and gave us instructions on how to get there. However it was so hot we decided to get a taxi to the Dubai Mall. They rang the Dubai Mall to see if a wheel chair was available - it was.

There is a very nice pool complex which we used with loungers and sun umbrellas around it and changing rooms and towels available at the pool side..

There are a number of eateries in the hotel complex. We chose to go to the D70 Bar where they had quite an extensive menu of substantial snacks. We had a very nice meal, sharing several dishes between the three of us. We were extremely well looked after by the staff and had a lovely evening.

There is a free shuttle bus available to and from the hotel. We chose to take a taxi on arrival due to the hour but used the shuttle bus on check out and found it reliable and convenient. All in all we enjoyed our stop over at this hotel.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Barry O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chady k, Manager at Millennium Airport Hotel Dubai, responded to this reviewResponded 5 August 2017

Dear Valued Guest,
We would like to take the opportunity to thank you for considering Millennium Airport Hotel Dubai for your accommodation arrangement and for taking the time to share your valuable feedback.
We are delighted to receive your positive comments regarding your experience and the team’s services.
It is rewarding to read your note in regards to the delivered services and how it contributed to make your stay comfortable and enjoyable, your comments will be shared with them.
We look forward to welcoming you back to the hotel in the near future.
Yours Sincerely,

Chady Kanaan
Hotel Manager

MILLENNIUM AIRPORT HOTEL DUBAI

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Reviewed 17 July 2017 via mobile

I stayed one night at the Millennium because I booked the hall for my brother's wedding. I like the large suite and the breakfast. The staff were very helpful and kind. The wedding hall was stunning and the staff there were very helpful. If you planning for a wedding I advise you to have a visit to the Millennium.

Date of stay: July 2017
Trip type: Travelled with family
Thank 82khadija8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chady k, Manager at Millennium Airport Hotel Dubai, responded to this reviewResponded 6 August 2017

Dear Mrs. Khadija,
We would like to take the opportunity to thank you for considering Millennium Airport Hotel Dubai for your accommodation arrangement and for taking the time to share your valuable feedback.
We are delighted to receive your positive comments regarding your experience and the team’s services.
It is rewarding to read your note in regards to the delivered services and how it contributed to make your stay comfortable and enjoyable, your comments will be shared with them.
We look forward to welcoming you back to the hotel in the near future.
Yours Sincerely,

Chady Kanaan
Hotel Manager

MILLENNIUM AIRPORT HOTEL DUBAI

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

Stayed here three times in past month. Its is a clean well a managed hotel and the staff are very polite and helpful. Rooms are comfortable with a good range of bars and restaurants to hand all at reasonable prices for Dubai.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Ian P A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chady k, Manager at Millennium Airport Hotel Dubai, responded to this reviewResponded 6 August 2017

Dear Mr. Ian,
We would like to take the opportunity to thank you for considering Millennium Airport Hotel Dubai for your accommodation arrangement and for taking the time to share your valuable feedback.
We are delighted to receive your positive comments regarding your experience and the team’s services.
It is rewarding to read your note in regards to the delivered services and how it contributed to make your stay comfortable and enjoyable, your comments will be shared with them.
We look forward to welcoming you back to the hotel in the near future.
Yours Sincerely,

Chady Kanaan
Hotel Manager

MILLENNIUM AIRPORT HOTEL DUBAI

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

Hotel is closer to airport terminal 1 & 3 than it is to terminal 2 (about 20 minutes with no traffic). Large room, great bed and excellent service. Their breakfast buffet has a large variety of different foods to accommodate any taste.
This hotel has a couple of restaurants, but I did not try them.

Date of stay: July 2017
Trip type: Travelled solo
Thank Caroline M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chady k, Manager at Millennium Airport Hotel Dubai, responded to this reviewResponded 8 August 2017

Dear Mrs. Caroline,
We would like to take the opportunity to thank you for considering Millennium Airport Hotel Dubai for your accommodation arrangement and for taking the time to share your valuable feedback.
We are delighted to receive your positive comments regarding your experience and the team’s services.
It is rewarding to read your note in regards to the delivered services and how it contributed to make your stay comfortable and enjoyable, your comments will be shared with them.
We look forward to welcoming you back to the hotel in the near future.
Yours Sincerely,

Chady Kanaan
Hotel Manager

MILLENNIUM AIRPORT HOTEL DUBAI

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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