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“Super service” 5 of 5 bubbles
Review of Holiday Inn Downtown Dubai

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Holiday Inn Downtown Dubai
Ranked #319 of 545 Hotels in Dubai
Croxley Green
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Super service”
5 of 5 bubbles Reviewed 7 March 2012

Great location close to airport close to metro and close to city.

I arrived at 08.00 but they checked me in no problem meaning I didn't have to wait 6 hours wifi and breakfast was free with my gold membership along with a room upgrade.

Room was normal holiday inn, clean quiet, comfortable with big bathroom and powerful shower.

Rooftop pool was deserted and gave me nice chance to recharge.

Good buffet lunch was 50 UAE and great little cafe on main st by metro (automatic cafeteria) did super shwarma and fresh orange juice for 40 UAE.

Dubai mall is 6 or so metro stops away (16 uae return) and I will definitely stay again at this well priced gem where service was superb!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrTall_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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423 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Kuwait City, Kuwait
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 6 March 2012

Stayed on that hotel for it's proximity to the old Dubai town so my mother could go very quickly to the old market in Deira Area.
The fact is that this hotel is a little old and tired, also very much crammed between a very congested area.
Not that bad, but there are plenty of hotels that are much better.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rberaiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations IHGCare at Holiday Inn Downtown Dubai, responded to this review, 26 March 2012
Dear rberaiki,

Thank you for taking time out of your busy day to leave us a review.
I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

^Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frauenfeld, Switzerland
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 27 February 2012

we stayed at the Holiday Inn Downtown Dubai with our twins in March 2010. The location is perfect. Within 5 minutes you are at the Al Rigga Metro station with connections to the various sites across town.
on a positive side we would like to highlight:
- the very friendly and helpfull staff
- rooms are clean and tidy
- good food selection (both breakfast and dinner!)

on a not so great side:

- make sure you get a room on a higher level as the noise from the club downstairs makes sleeping almost impossible until 2 or 3 am
- the rooms are very small but nice and clean

If you're after a reasonably priced hotel in a good location go for the Holiday Inn downtown. But do be aware of not so great aspects

Room Tip: higher rooms have less noise from the club downstairs if you want a good nights sleep
See more room tips
  • Stayed March 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sludge_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review, 24 March 2012
sludge_74,

Thank you for your review and being so detailed in the good, the bad and the very good! Whilst I am pleased with the good and the really good comments, I truly value the bad comments as this gives us the opportunity of improving what we already do. We will address these points and I hope that when you return you will see the improvements that have been made.
Thank you again for your review.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rennes, France
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 8 November 2011

- No free Internet access, every day around 30$

- Night club noise in 2nd floor, makes sleeping uncomfortable

- Less value than you pay for meals.

Room Tip: Rooms on top of night clubs are not recommended
See more room tips
  • Stayed November 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Hossein H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
292 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 14 October 2011

Located in the centre of Dubai with excellent eating options around this is a nice hotel with very nice staff right from the doorman to the check-in-staff and the housekeeping staff .Food is very nice even though many eating options abound around this hotel and with Metro connectivity within 5 mts walk it makes a convenient place to stay in .Rooms are clean and corridors are well kept too .Breakfast isn't cheap and though is well spread but always missing from the egg station is their chef and has to be called in to make eggs to order ...and this makes it for first timers unaware of his presence or even of the egg station along with French Toasts which are prepared to order ..The biggest downsize is the very very high internet wifi rates US$ 25.00 per night !! This is a loot and slur on this otherwise very nice hotel and the management needs to look into it and stop this loot specially with cheaper hotels around offering free wifi for the residents .

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pilgrim_gsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Downtown Dubai

Property: Holiday Inn Downtown Dubai
Address: Al Rigga Al Rigga Rd | Haleefat Area , hamad Bin Abdulla Road West, Dubai 9100, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#138 Spa Hotel in Dubai
#246 Luxury Hotel in Dubai
Price range (per night): $114 - $206
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Number of rooms: 221
Official Description (provided by the hotel):
Holiday Inn Downtown Dubai has an excellent location only 10 minutes drive from Dubai International Airport and Dubai International Convention / Exhibition Centre on Sheikh Zayed Road. Also, it is within close proximity from the Dubai Creek , Dubai Museum, the famed Gold & Spice Souks as well as the modern shopping mall, City Centre. The four star hotel is ideal for both business and leisure guests featuring 139 newly renovated rooms equipped with high-speed internet access and 32 LCD TV. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. The Bistro restaurant, lounge and bar offer tempting dishes from around the world including themed nights and the famous Holiday Inn Breakfast. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 80 people. Executive room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Dubai include the Burj Al Arab, Mall of the Emirates, Ski Dubai, and Wild Wadi which are all within a 30 minute drive. ... more   less 
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Also Known As:
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn

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