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Traveller rating
1,418
914
319
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69
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All reviews al dana sheikh zayed road trader vics ihg member emirates towers business trip metro station the ground floor business hotel an upgrade club room comfortable stay enjoyed my stay burj khalifa special thanks zinc wagamama
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Reviewed 10 December 2015 via mobile

The property is right in the centre I.e shiek zayad road everything is very near frm Dubai mall to meena bazar .. Has Gd clubs downstairs
Rooms are small and need better contemporary looks also staff at reception can be more friendly n courteous ..
Over Gd property to stay if location is the primary focus..

Date of stay: December 2015
Trip type: Travelled as a couple
Thank navodits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded 13 December 2015

Dear Navodit S,
Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor.
We are pleased that you were able to take advantage of the hotel’s central location. Please note that your feedback will not go unnoticed but will be shared with the management team and staff.
We hope to have the chance to welcome you back in the near future.
Sincerely,
Georges Farhat
General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2015 via mobile

I have been working away for 10 days and this hotel has been fantastic. Once I arrived they have by very polite and helpful and nothing is too much trouble. They have very comfortable rooms and the staff do an excellent job cleaning them every day. They also look after their IHG members very well and I would recommend you join this scheme. Great stay

Date of stay: December 2015
Trip type: Travelled on business
Thank gumsy506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded 8 December 2015

Dear “gumsy506”,
Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review here on Tripadvisor.
We are pleased that you had a fantastic stay and that our staff managed to make your stay a comfortable one. Thank you for your comments about the room and service. I will be delighted to share with the management team and colleagues your feedback.
Thank you for your recommendation and we hope to welcome you back in the near future.
Sincerely,
Georges Farhat
General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2015

I stayed at this IHG property for 2 nights during my recent visit to Dubai. The location is very convenient. Plenty of dining option. I also got a coupon being at the first time visitor to the hotel which offered discounts on dining.

The breakfast spread was good. Try to be on time as you might have to wait during rush hours. The staffs managed the crowd pretty well though.

The rooms were reasonable in size and staffs are very cooperative. You can also walk to DIFC if the weather is nice during you stay.

Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank ucanbeatall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded 8 December 2015

Dear “ucanbeatall”,
Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor.
We are pleased that you had an enjoyable overall stay. Thank you for your comments about the location, breakfast and rooms. We hope you were able to try some of our 13 award winning restaurants in the hotel.
Thank you for your recommendation and we definitely look forward to welcoming you back in the near future.
Sincerely,
Georges Farhat
General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2015

we enjoyed stay in crown plaza, big rooms, clean, good internet, few very good restaurants in the hotel, helpful staff. walking distance (10-15 min) from fairground - wtc, at the evening a little bit difficult to catch taxi. hotel to recommend!

Room tip: ask for room looking at Sheikh Zayed Road
Date of stay: October 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank goran o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded 8 December 2015

Dear “goran o”,
Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai and for sharing it here on our website.
We are delighted to note that you had an enjoyable overall stay. Thank you for your comments about the room, internet access, location, staff and service. We hope you were able to try some of our 13 award winning restaurants.
Thank you for your recommendation and we definitely look forward to having you back in the near future.
Sincerely,
Georges Farhat
General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2015

it's a 18 floor hotel, so normally the view wont be good in Dubai, but mine was facing the hotel elevation! therefore the view was not available! the breakfast was normal and not of good variety, it's a 5 star but not worth it, the hotel facilities are old, the air conditioner was noisy, it was the first hotel that I met in few years that you should call to bring you washing kit, shaving kit, dental kit !!

Date of stay: November 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank arashvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded 30 November 2015

Dear “arashvw”,
Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai.
We are truly sorry to hear about your disappointment.
We appreciate all your feedback and we accept all constructive comments as it helps us improve.

We strive to get better every time in order to provide our valuable guests such as you something to look forward to.

In the meantime, we hope to welcome you back soon as we continue to upgrade our services.

Sincerely,
Georges Farhat
General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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