We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,582)
Filter reviews
2,582 results
Traveller rating
2,014
379
97
39
53
Traveller type
Time of year
LanguageAll languages
More languages
2,014
379
97
39
53
Show reviews that mention
All reviews dubai mall cabana restaurant burj khalifa direct access special thanks in room dining house keeping business trip excellent hotel the club lounge kids club na3na3 hind bloomingdales mr moses concierge
Filter
Updating list...
2,090 - 2,095 of 2,582 reviews
Reviewed 19 January 2013

it is an amazing hotel holiday as well as busines trips. great ambience and choice of restaurants for dinig experience. the hotel service is one of the best in the industry.

It is worth an experience to stay and experience the shopping around in the Dubai Mall.

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nyshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KamalChaoui, General Manager at Address Dubai Mall, responded to this reviewResponded 28 January 2013

Dear Nyshah,

Thank you for taking the time to share with us your feedback.

It gives us great pleasure to know that you have enjoyed your stay with us at The Address Dubai Mall Hotel and we look forward to welcoming you again on your nrxt visit.

Thank you & kind regards,

Kamal Chaoui
General Manager
The Address Dubai Mall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2013

Stayed in the studio apartment with two grown up kids . Location in terms of all tourist places in Dubai is very good. U can reach every where within 20 mins by taxi. All places of interest are down south i.e. Mall of Emirates, Burj Al Arab, Atlantis the Palm. Desert safari and even Abu Dhabi Ferrari world on Sheikh Zahid road. To top it all, u r staying within Dubai Mall. The view outside ur room of Burj Khaleefa is awesome. The room size is quite spacious. with two extra beds both my grow up kids were very comfortable. The kitchen corner was much more than our expectation and we saved a lot on our meals as we got lots of frozen food from the basement of Dubai mall.
Daily cleaning of the rooms is an issue. If u r staying in one of the apartment of private owner then hotel housekeeping and hotel reception is not very helpful. The private owner gets the room cleaned once in three days so u r left on your own.
But if i visit dubai again i would like to stay at The Address Hotel,dubai mall.

  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bsg19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KamalChaoui, General Manager at Address Dubai Mall, responded to this reviewResponded 28 January 2013

Dear BSG19,

Thank you for taking the time to share with us your feedback.

It gives us great pleasure to know that you have enjoyed your stay with your family at The Address Dubai Mall Hotel.

Please accept my sincere apologies for the inconvenience regarding the cleaning for the privately owned apartments. The privately owned apartment cleaning is only done on request.

For your next visit, please inform our Residence Apartment team & we will surely accommodate your request.

Looking forward to welcoming you again in The Address Dubai Mall Hotel.

Kind Regards,
Kamal Chaoui
General Manager
The Address Dubai Mall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2013 via mobile

We stayed in a studio and it was fantastic, spacious, very clean and very well equipped. Location is excellent but service is sometimes slow. I called three times to ask them to bring coffee capsules for the coffee maker an it was not the only time they responded late

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Ambient75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KamalChaoui, General Manager at Address Dubai Mall, responded to this reviewResponded 22 January 2013

Dear Ambiant,

It gives us great pleasure to know that you have enjoyed your stay at The Address Dubai Mall.

Please accept my sincere apologies for the delayed delivery of coffee capsules.

We are constantly improving our service standards to meet with our guests’ expectations and it is through our guests’ feedback that we are able to improve our service delivery quality.

We look forward to welcoming you again at The Address Dubai Mall Hotel.

Thank you & kind regards,

Kamal Chaoui
General Manager
The Address Dubai Mall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2013

Wonderful hotel and perfect to hit the maze of the Mall. Fresh, clean rooms-could b a little bigger-great staff and good attention to detail. We had a wonderful view over Dubai and the tallest building in the world.

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amrita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KamalChaoui, General Manager at Address Dubai Mall, responded to this reviewResponded 27 January 2013

Dear Amrita,

It gives us great pleasure to know that you have enjoyed your stay at The Address Dubai Mall Hotel and our connection to Dubai Mall, the world's largest shopping mall.

We look forward to welcoming you again on you next trip to Dubai.

Thank you & kind regards,

Kamal Chaoui
General Manager
The Address Dubai Mall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2013

This hôtel is wonderful and directly connected to the mall of Dubai.
We arrived the 1st of january for 3 nights, the receptionnist was good, upon our arrival we asked to have room on high floors, she manage to do this but a room was still not cleaned, so we juste put our luggages in the first room (but it took them more than half an hour to bring them!) so we just went to the mall instead of waiting impatiently for the other room.
The housekeeping was really good for room cleaning, even though they did not tidy up the clothes well. They are also efficient concerning the laundry, they come quickly and give back the clothes in little packets. My shirts that i gave for ironing came back perfectly ironed.
A Place that I absolutely loved during the night is the swimming pool of the hôtel which is very cosy. There is a good atmospher good music and shishas are good. the only thing is that the music stop a 12 am.
In overall i was really satisfied with this hotel, i strongly recomend it

Room Tip: Rooms that has a view on the Burj Khalifa
  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EdouardMHX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KamalChaoui, General Manager at Address Dubai Mall, responded to this reviewResponded 27 January 2013

Dear Edouard,

Thank you for taking the time to share with us your feedback.

It gives us great pleasure to know that you have enjoyed your stay with us at The Address Dubai Mall and we look forward to welcoming you again.

Thank you & kind regards,

Kamal Chaoui
General Manager
The Address Dubai Mall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews